FinestCarMats.co.uk Reviews

Name: FinestCarMats.co.uk
Address: 291 Halley Road, London, 291 Halley Road, London, London
Rating: 4.07

4.1 Rating 1,726 Reviews

76 %

of reviewers recommend FinestCarMats.co.uk

4.1

Based on 1,726 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

info@finestcarmats.co.uk

Location:

291 Halley Road, London,
291 Halley Road, London
London
E12 6UE

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FinestCarMats.co.uk 5 star review on 1st October 2023

Kevin Young

FinestCarMats.co.uk 5 star review on 28th September 2023

Anonymous

Paul Cousins

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not great the fitting points have come away already so the mats are just sat in the footwell rather than clicked in place. Wouldn’t buy form here again very disappointing product”

Helpful Report

Posted 1 year ago

“Had the mats a week and already ripped”

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Posted 1 year ago

“Feel nice but don't fit ! The holes for the peg fasteners on the passenger front mat are 15mm shirt so they don't fit.After using my car reg to identify my vehicle there should be no excuse fir thus school or error.”

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Posted 1 year ago

“I can’t comment about the mats yet as is nearly two weeks since I placed my order and they still haven’t arrived, so the time scale for delivery is completely wrong.”

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Posted 1 year ago

“These did not footwells in the car properly yet stated for an MX5 Mk 3, very disappointed and had to modify the holes, The carpet finish was nice and shame the shape and preset holes in wrong spacing Andrew”

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Posted 1 year ago

“Delivery very slow. I opted for FREE UK DELIVERY (3-7 Working Days), but I placed my order (#FCM1206012) on the 6th April and Evri didn't receive it until the 17th April. Evri delivered on the 19th April. Happy with the product, only put them in my car today but seem to fit well.”

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Posted 1 year ago

“The mats are ok, the delivery updates were poor (appeared to be sitting waiting to be collected for a week) and the time was more than expected,”

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Posted 1 year ago

“They arrived promptly but the delivery driver was rude. He rung the door bell and as I answered the door ha shot off and left mats in the rain. Also the mats had no plastic clips just the punched holes !”

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Posted 1 year ago

“Not quite the quality I was hoping for, and didn’t fit the car properly. Wouldn’t buy again from here.”

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Posted 1 year ago

“Really disappointed with quality, had I paid full price I would have been really gutted. Looks like a bit of bedroom carpet with a boarder around it, didn't add the touch of class I was hoping for. Save your money.”

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Posted 1 year ago

“The driver mat of the set purchased does not fit correctly. The hole in the mat is far too small to accept the fixed fitting located in the floor. I ordered the prestige finish which was advertised as being plush. However, the mats are quite flat and thinner than I'd expected. Overall I'm very disappointed with the fit and quality of the mats.”

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Posted 1 year ago

“I'm still waiting for the mats”

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Posted 1 year ago

“I haven’t received them yet !!!!!! Ordered them weeks ago ! 🤷‍♂️”

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Posted 1 year ago

“It took much longer to get the mats delivered and the customer service did not keep me updated.”

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Posted 1 year ago

“Unfortunately I can't provide a review as I've not received them. After a week they are stuck between supplier and courier”

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Posted 1 year ago

“Premium car mats that fit great just a shame that it wasn’t premium service , I payed for 1-2day express delivery and after the third day contacted them on their chat they just kept telling me to check the tracking . After several messages and 11 days I finally got all my order.”

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Posted 1 year ago

“Excellent mats just a shame that one of the holes was sort”

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Posted 1 year ago

Hi Lee, So glad you're happy with the mats, thanks for your order. The holes shouldn't be short and if you contact our customer service team via info@finestcarmats.co.uk we'd be happy to resolve this for you. Thanks, Cal

Posted 1 year ago

“My new mats arrived sooner than expected, however, I paid significantly extra for the Prestige mats and their appearance and quality were poorer than I expected. When I asked to return the mats I learned that any deviation from the default is classed as customisation and they refused to accept returns. Understandable if someone had chosen to customise with a logo or similar, but I had simply selected from the trim quality/colour options. It wasn't made clear this would mean the mats couldn't be returned. Disappointing; we live and learn.”

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Posted 1 year ago

“I ordered complete rubber mats but I received the thin carpet/cushion ones not sure what went wrong”

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Posted 1 year ago

Hi there, Thanks for your order. Sorry to hear you’ve had some complications. If your mats have arrived in the incorrect style/quality we can replace them completely free of charge. Although it’s a rare occurrence, there is a small margin for human error and this is what may have caused the issue. Contact our customer service team via email and we’d be more than happy to help get this sorted! Thanks, Cal

Posted 1 year ago

“Drivers side mat completely wrong other mats ok good quality though”

Helpful Report

Posted 1 year ago

FinestCarMats.co.uk is rated 4.1 based on 1,726 reviews