FinnishDesignShop.com Reviews

Name: FinnishDesignShop.com
Address: Aviatie 2, Turku, Finland Proper
Rating: 4.59

4.6 Rating 2,564 Reviews

89 %

of reviewers recommend FinnishDesignShop.com

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Anonymous

Anonymous // 01/01/2019

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“Candles are lovely and arrived on schedule. Three delightful Christmas presents”

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Posted 1 year ago

“Selection, ease of web navigation, check out experience, and shipping process. Perfect execution, thank you!”

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Posted 1 year ago

“Choice and quickness”

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Posted 1 year ago

“Perfect customer service, thank you.”

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Posted 1 year ago

“Unfortunately the item I’ve ordered haven’t been delivered yet although it has been more than a week since purchase. Wouldn’t write about it if you haven’t asked me like I “have been enjoying it it for a while now”.”

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Posted 1 year ago

Hello I am sorry to hear about the delay with your order. Hopefully you enjoy it once it arrives! Have a good day.

Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

“Easy to navigate the website, fantastic product range! Love shopping with Finnish Design Shop!”

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Posted 1 year ago

“Fedex are charging me for shipping, even though I paid you for shipping already. Your customer service line is not working, only voicemail”

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Posted 1 year ago

Hello, I am sorry to hear our lines were busy when you contacted us. All orders made from outside the EU are with 0% VAT included. This means that the customer is responsible to pay their local taxes and possible customs duties when importing. We're unfortunately unable to say how much these fees are as we don't collect them. All orders are shipped from Finland. Each product’s country of origin is indicated in the documents (non-EU orders only).

Posted 1 year ago

“I don't know because I haven't received the product yet!”

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Posted 1 year ago

Hello, I am sorry to hear about the delay! And apologies that the feedback message came before the order. Hopefully you like the order once it arrives.

Posted 1 year ago

“We have not received the item.”

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Posted 1 year ago

Hello, I am sorry to hear about the delay! And apologies that the feedback message came before the order. Hopefully you like the order once it arrives.

Posted 1 year ago

“The quality and design are impeccable!”

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Posted 1 year ago

“Exchanging emails with Ronja”

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Posted 1 year ago

“Payment, Expedition, ..All”

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Posted 1 year ago

“Habe von diesem Geschäft nicht eine einzige Verkaufsbestätigung, Rechnung oder Möglichkeit bekommen mich ins System einzuloggen nach meiner Bestellung. Trotz Chat Kontakt und Kundendienstanfrage bekomme ich per E-Mail nur diese Bewertungsanfragen. Unfassbar.”

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Posted 1 year ago

Hello there thank you for your message. Is your email ending with: .de? For some reason this issue applies to emails ending with .de , the emails won't get through at a first try. We have investigated this and seems like this is on the email provider's end. For some reason that specific email provider does not get emails like this through. So it is reccommended to use different email than one with ending .de, when shopping with us, if possible. Have a great day!

Posted 1 year ago

“Have not received order - ship date was pushed back”

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Posted 1 year ago

Hello there I am sorry to hear about the delay! If you wish our customer service to check this please contact us via email, chat or phone. Have a great day!

Posted 1 year ago

“The wonderful design and simple happiness the various item bring to my life”

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Posted 1 year ago

“I haven’t received my products yet.”

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Posted 1 year ago

“Too much newsletters, sending an invitation for a review even before the item has arrived.. then you are unaware and impersonal.”

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Posted 1 year ago

Hi We appreciate that you took the time to let us know how your experience was. We apologize for sending you too many newsletters and for sending an invitation for a review before your item had arrived. I have forwarded your feedback to our marketing team. Have a great day!

Posted 1 year ago

“customer service”

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Posted 1 year ago

“I still HAVE NOT received my order yet! I have been home every day, all day long, since you indicated it was shipped. I would appreciate getting the FEDEX Tracking Number so can trace it. Thank you.”

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Posted 1 year ago

Hello there I am sorry to hear about the delay. You can track your order with the tracking number: 786514962464, the estimated delivery time will be updated to the tracking once the order has arrived to the US. Have a great day!

Posted 1 year ago

FinnishDesignShop.com is rated 4.6 based on 2,564 reviews