FinnishDesignShop.com Reviews

Name: FinnishDesignShop.com
Address: Aviatie 2, Turku, Finland Proper
Rating: 4.56

4.6 Rating 3,056 Reviews

88 %

of reviewers recommend FinnishDesignShop.com

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Anonymous

Anonymous // 01/01/2019

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“Shipping was delayed 5 days.”

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Posted 1 year ago

Hello, And thank you for your valuable feedback. I am sorry to hear your order was delivered later than expected. Please do note that all given dates are estimates, and delays can occur. I hope we are able to assist you with your design purchases in the future as well. I wish you a lovely day! Kind regards, Satu / Finnish Design Shop I

Posted 1 year ago

“Products were delivered on time, love the quality and design. Overall very happy with the purchase!”

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Posted 1 year ago

“You guys charged me for shipping and the ups driver wont deliver until it get paid for shipment!!! i havent received the product yet and already not happy with this”

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Posted 1 year ago

Hello, And thank you for your feedback! When placing an order to certain states in the US, we are charging the sales tax already on our end. This can always be seen at the checkout before placing the order as well as on the order confirmation. The sales tax anyhow doesn’t include the duty fees, which are a separate fee and will be charged upon the customs process. The customer is responsible to pay their possible customs duties when importing. As the recipient, you are liable for all import duties, customs and local sales taxes, payment of these is necessary to release your order from customs on arrival. We're unfortunately unable to say how much these fees are as we don't collect them. Please do contact us at info@finnishdesignshop.com if further assistance is needed. Have a good day! Kind regards, Satu / Finnish Design Shop

Posted 1 year ago

“Furnitures arrived in good condition and the delivery time was shorter than expected. Thank you very much!”

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Posted 1 year ago

“Handled and packaged with care. I was delighted that the long journey the package had to reach me showed up in perfect condition. The the whole process of ordering and receiving was pleasant. Thank you!”

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Posted 1 year ago

“Ikebana floral vase-Little piece of Japan, looks lovely .Thank you”

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Posted 1 year ago

“Excellent product design. Thoughtful and creative packaging.”

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Posted 1 year ago

“Thanks for your shop’s great selection of well designed goods. It has truly improved our everyday living.”

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Posted 1 year ago

“Comes in good condition. Bought for Muuto covered lounge chair, fit nicely. Good quality”

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Posted 1 year ago

“Love the products. However, the package was broken when it arrived. Also, one of the posters has a clear fold.”

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Posted 1 year ago

“Pünktlich und sehr hübsch!”

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Posted 1 year ago

“Delivery to the USA very fast :) amazing product!”

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Posted 1 year ago

“fast shippment. perfect conditions”

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Posted 1 year ago

“Quick delivery to the USA; packed very well for overseas transit.”

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Posted 1 year ago

“Tissus et motifs de belle qualité”

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Posted 1 year ago

“Your after sales service agent (Olli) did well to respond to my case. After weeks of waiting, instead of enjoying my product, I had to reject the product as the item (wooden stool) had a rotten leg. This is very disappointing; had me asking whether FDS had any quality control in place. To make matters worst, I had to spend time to re-package the item for a return in order for my to get my refund. I end up with nothing; worst off than I first started. SO how does FDS retain your customers? I seldom return my purchases but when I did, the customer service will offer me a discount voucher to encourage me to shop with FDS and not lose me as their customer. Maybe this is something FDS can consider.”

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Posted 1 year ago

Thank you so much for your valuable feedback regarding your experience with us. I'm sorry to hear that your shopping experience with us did not meet your expectations this time. Customer satisfaction is our top priority, and we aim to provide seamless and enjoyable shopping experiences also in claim cases. If you ever need any assistance in the matter, please don't hesitate to reach out to us. Our customer support team is always ready to help you with any questions or concerns you may have. Warm regards, Sonja Finnish Design Shop customer service

Posted 1 year ago

“Bestes Design auf nur einer Seite: finnish design shop.de”

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Posted 1 year ago

“Beautiful wine glasses, adding to set purchased many years ago. Website allowed easy ordering. Shipping was well tracked to US.”

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Posted 1 year ago

“Easy to order,ware and delivery date as shown and estimated.”

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Posted 1 year ago

“très belles chaise mais mila, très confortables. Livrées dans les temps”

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Posted 1 year ago

FinnishDesignShop.com is rated 4.6 based on 3,056 reviews