First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,877 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with this site and our daughter's new tutor. Great customer service as well with good communication when we had an issue.”

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Posted 4 years ago

“It is ashamed that some tutors don’t give news after requesting”

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Posted 4 years ago

Dear Fatiha, We are very sorry to learn about this, Tutors should respond within a 24 hour period. As we have not yet heard from you we have been unable to help. However, I have contacted you this morning with instructions on how to leave feedback for your tutor and choose a replacement at no further charge. Kind Regards, Admin

Posted 4 years ago

“Sarah is amazing, would definitely recommend her!”

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Posted 4 years ago

“Very easy to use. Found us a very good tutor. Happy with the service.”

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Posted 4 years ago

“An understanding teacher who listened to the student and the parent, which was great.”

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Posted 4 years ago

“Easy to access tutors in the vicinity. Finders' fee is not too much to pay and tutor's fee is reasonable enough.”

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Posted 4 years ago

“Great service. I found a fab tutor who is doing grinds online for my daughter. This is a wonderful service and I will definitely use it in future.”

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Posted 4 years ago

“Excellent service. First Tutors have helped me contact a fabulous tutor for my daughter.”

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Posted 4 years ago

“My daughter is happy 👍. So far so good. Aruna is influencing my daughter positively.”

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Posted 4 years ago

“Very simple system for connecting with local tutor”

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Posted 4 years ago

“Very good & easy site to find tutors”

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Posted 4 years ago

“I have just had one lesson with Jumoke so far but am delighted. She is very nice and seems extremely knowledgeable and competent.”

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Posted 4 years ago

“No show tutor but paid £15”

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Posted 4 years ago

Dear Natalie, Thank you for your feedback. We are sorry to hear that your tutor failed to appear or contact you about the arranged tuition. We didn't receive communication from you so were unable to help. I have now sent you an email with instructions so that you can claim another tutor at no further cost. Kind regards Sally Customer Service Team First Tutors.

Posted 4 years ago

“Excellent service, reasonable cost, i was very pleased.”

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Posted 4 years ago

“Very helpful and friendly and at this early stage I think it will go well.”

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Posted 4 years ago

“First Tutors does what it advertises: matches students with teachers, and charges a reasonable one-time "finder's fee" in order to get the tutor's information, with all future interactions & payments going directly between the tutor and the student. It's equivalent to what would happen if you found a private teacher through word of mouth, and very good compared to websites that charge you a middleman fee for every interaction you wish to have with a teacher. I am very happy with the tutor I chose based on the information provided on the First Tutors website. I felt that the information was accurate and not misleading, another rarity in the world of online services. Also, when I contacted the First Tutors customer service for help, they emailed me back within an hour and helped me resolve my issue. Overall, I'm quite satisfied.”

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Posted 4 years ago

“The rating here is because of the cost of using this facility. It is not clear when you search initially the cost of using First Tutors. I will not be using it again”

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Posted 4 years ago

“I was trying to find a music teacher and First Tutors helped me to find a satisfactory local tutor. It helped to see a photo and reviews of potential tutors before choosing, and to be able to message each other via the site. I would use First Tutors again based on my experience this time around.”

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Posted 4 years ago

“I think the finding fee is quite expensive but happy I found a tutor.”

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Posted 4 years ago

Dear Lynne, Thank you for your feedback. The finder's fee is based on the tutor's hourly rate so that it is affordable for all. The fee varies from £9.99 to £34.99 and helps cover the security checks we perform on all tutors. We find that this provides parents and students with peace of mind. If you encounter any difficulties with your tutor, please do not hesitate to contact us, we are here to help. Kind regards, Customer Service Team First Tutors

Posted 4 years ago

“Easy to find easy to use very helpful”

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Posted 4 years ago

First Tutors is rated 4.6 based on 8,877 reviews