First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,878 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

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Metrics

4.6

Based on 8,878 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ashling is currently giving my daughter grinds in leaving cert higher level Irish she is very reliable and an exceptional and trustworthy teacher in the month she has given my daughter classes my daughter has come on leaps and bounds and excelled in confidence. Ashling is very nice and has great patience for her student and show her great encouragement,we can not recommend her highly enough. Thanks Anne”

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Posted 9 years ago

“Extremely good communication between service, tutor and myself. Quick response meant efficient service.”

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Posted 9 years ago

“First Tutors is an excellent online service to help find local tutors for tuition for National 5 and Higher Grade subjects. I was very impressed with the range of subjects catered for as well as the speed at which I was able to locate and agree lessons with a tutor.”

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Posted 9 years ago

“Mr Cem Akman understand what my son needed and have the knowledge he needs for his final tests.”

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Posted 9 years ago

“Good tutor, great communication skills, punctual, professional, well organised and knows her subject well. Thank you”

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Posted 9 years ago

“Good tutor, great communication skills, punctual, professional, well organised and knows her subject well. Thank you”

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Posted 9 years ago

“Website easy to use and simple process to engage tutor. Nice that no payment required until you go ahead with booking tutor.”

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Posted 9 years ago

“Great selection of tutors held with easy to use website where you can highlight requirement and find a match.”

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Posted 9 years ago

“A reliable site that is easy to use and allows you to pick the Tutor that best suits you/your child.”

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Posted 9 years ago

“The website offers a wide range of tutors who are, in our experince, very good. Charges for using the service are also very reasonable - in fact quite cheap!”

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Posted 9 years ago

“Very quick to sort out, wide range of tutors.”

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Posted 9 years ago

“Easy to use and a good choice of tutors in all subjects”

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Posted 9 years ago

“Really good site for finding the right tutor whose credentials are pre-checked for you. So it made it easier to choose our preferred tutor. Quite helpful that we could communicate with the tutor by email to clarify queries before committing. The ONLY downside was that we couldn't find a suitable tutor for politics as well but overall I'd recommend FirstTutors service to anyone.”

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Posted 9 years ago

“Steffi really helped my son prepare for his German oral exam. The Skype lessons worked really well. Thank you”

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Posted 9 years ago

“I've used this website twice and its so easy to use and best of all I've had 2 very good tutors as an outcome. much quicker and easier than relying on word of mouth / people to send you their tutors details ( as they clearly state they have a great tutor you should use but are then reluctant to share incase the tutor gets too busy ???”

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Posted 9 years ago

“It was easy to state what you needed the tutor for. The results of the search were relevant and there was sufficient choice regarding price, location, experience. The details about the tutors gave enough information to select the ones best suited to individual needs. Only problem was at the bottom of the screen where you send the initial contact request to the tutor. It was asking if you wanted to close it and all request would be lost. - wasn't sure of the purpose of it. Generally very good website.”

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Posted 9 years ago

“I have found the First Tutors website to be very quick, efficient and easy to use. I would definitely recommend!”

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Posted 9 years ago

“Found me a tutor very quickly communication excellent”

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Posted 9 years ago

“FirstTutors have a decent amount of maths and physics tutors, mostly on the budget side. I imagine this is because many seem to be new tutors who do not have much reviewer reputation yet. This is a good place for a bargain if you are willing to take a risk - I got a cheap, new tutor who is doing a fab job. If a tutor has a bad review, it is counted but not displayed - rather irresponsible if you ask me. I came out a winner this time, with a great tutor, but I wouldn't be surprised if many parents come away disappointed. FT has a largely passive model - they don't seem to do much in actively vetting tutors, no DBS is required to be listed even. They do not help punters find a match either, with limited, web-based search facilities and no personal interaction. FT seem to earn their fee for not much effort from their end. The fee structure (2017) is also a bit annoying - £20 for one tutor or £25 for multiple tutors. Most people will only need one but he/she turns out naff you would have to stump out another £20 for a replacement. In conclusion I'd say it is a good site for a tutor if you are on a budget and willing to take a little gamble. It worked for me.”

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Posted 9 years ago

Dear Neil, Thank you for your feedback. The private tuition industry in the UK is not regulated which is why private tutors are not obliged to have a DBS certificate. However, many private tutors are also teachers employed at schools and do have a DBS certificate so if they claim to have one we advise you request to see it on the first meeting together with photo ID too. First Tutors conduct identity checks on all tutors, we also request two references per tutor. We do indeed provide personal interaction when needed, send us an email and you will receive a prompt response (7 days a week) from our customer service team who help not just with complaints but any technical difficulties you may encounter during the request process. The intro fee is based on the tutor’s hourly rate (from 4.99 to 24.99) so there is an affordable fee for most people. (eg. if you can only afford 10 pounds per hour tutoring the intro fee will only be 4.99) There isn’t a one off fee to release an unlimited amount of tutor contact details. Please be assured that there is no gamble. If it does not work out with the tutor, we ask that you leave feedback on the tutor’s profile expressing your disappointment, we then offer you another tutor’s contact details free of charge. All you need to do is let us know via email. We are delighted to hear that you are satisfied with your tutor - just click the “contact us” tab at the bottom of the webpage if you need assistance of any kind. Kind regards Customer Service Team First Tutors Sara

Posted 9 years ago

“Great first lesson look forward to the next”

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Posted 9 years ago

First Tutors is rated 4.6 based on 8,878 reviews