First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,877 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ana is an amazing teacher! I couldn't find a better person than her. I work in an Research Institute as Engineer and I can tell that her approach it's different, she knows how to solve language's problems and to build confidence in the student.”

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Posted 6 years ago

“Excellent teacher, he taught a lot on my first lesson”

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Posted 6 years ago

“Very efficient in responding to communication regarding tutors.”

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Posted 6 years ago

“I’m enjoying learning from my tutor. We have recalled stuff that I had concerns in and I now feel more confident in the topics.”

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Posted 6 years ago

“My daughter found Benjamin very helpful with her NCEA Level 1 maths. He was knowledgeable and understood what my daughter was working on and helped her through it. She seemed a lot happier after the lesson and said that Benjamin showed her step by step workings of what she needed to learn. Thanks Benjamin.”

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Posted 6 years ago

“Straightforward. Not sure fee was as clear as could be, but good service . Would use again”

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Posted 6 years ago

“Margaret was very patient and very encouraging and made a maths lesson enjoyable”

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Posted 6 years ago

“I found the First Tutors website really user friendly. They made the process of finding a tutor really easy. I was kept informed throughout each step of the process, I found an awesome tutor and I was happy with the service.”

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Posted 6 years ago

“A very easy and efficient way to find a tutor. They understood my requirements and the advice and information they offered was ideal for my needs.”

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Posted 6 years ago

“Whilst First Tutors site was relatively easy to use I found it difficult to locate a choice of local tutors. There was only 1. The others were typically 30 or more miles away even in different counties. The company were quick to take their finders fee well before the lessons were confirmed and then through no fault of her own the tutor has to go to hospital and I am now left with no tuition despite having paid the fee. I hope in the longer term it does work out but I am still waiting.”

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Posted 6 years ago

Dear Jan, Thank you for your feedback. We do apologise if you found us pushy in asking you to pay our finder's fee. We recommend this is only paid once you have discussed times, dates and the rough location where tuition will take place so you and the tutor are sure you are the correct fit. We are sorry to hear that your tutor has had to go to hospital. Customer service have reached out to you via email to explain the next steps as we would hate for you to be without a tutor. Kind regards, Customer Service Team First Tutors

Posted 6 years ago

“He is really really good at tutoring”

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Posted 6 years ago

“Cathal seems to be a very competent young man and after his first lesson my son was very happy with Cathal and his teaching methods.”

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Posted 6 years ago

“Found site easily enough and chose a tutor, long delays in between messages, didn't seem to work as smoothly as we thought. price ok. awaiting first arranged appointment with tutor”

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Posted 6 years ago

Dear Graham, Thank you for your review. I am sorry to hear that the process of messaging with your chosen tutor was not as smooth as you might have hoped. We aim to provide a user friendly and streamlined service and am sorry this has not entirely been your experience. I understand that it can be frustrating to have to wait for the tutor to reply to your messages on the forum, especially as we send the tutor an immediate alert to the tutor each time that you add a new message. I am pleased that, despite some delays, you have matched with the tutor and I wish you success with your new tuition arrangement. If you require any assistance with this or any other matter, please don't hesitate to contact our Customer Support team and we will be pleased to help. Kind regards, First Tutors

Posted 6 years ago

“Philip was very easy to work with. He is a good teacher and very encouraging.”

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Posted 6 years ago

“Tutor didn’t reply after I paid for her contact details and lived about 15 miles away from where the site said she did. This site is a con job”

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Posted 6 years ago

Dear Ann, Thank you for your review. I am very sorry to hear that you have had difficulty contacting your tutor; I understand how disappointing this is for you. Tutors should always keep their contact and location details up to date and I can see the tutor advised you of her approximate location in the request messages; I am very sorry to hear if you have found their actual address to be in a different area than she indicated. I appreciate that you have not had a positive experience so far and understand how frustrating this is for you. Unfortunately you did not alert us to any problems so we have been unable to help you. We have a dedicated Customer Support team working 7 days a week to help our clients. I will send you an email now with details of how we can hopefully resolve this matter positively for you. Kind regards, First Tutors

Posted 6 years ago

“Helpful, Knowledgeable, Prompt, Professional and Dedicated”

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Posted 6 years ago

“Easy to use. Guidance easy to follow. Reliable and quick replies to requests.”

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Posted 6 years ago

“Very convenient way to find an excellent tutor”

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Posted 6 years ago

“Very easy and quickest way to find a teacher. Found it very useful and successful.”

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Posted 6 years ago

“My grandaughter told me that Laura was very nice and that she enjoyed her first session. Laura, she said, complimented her on her abilities and that they will work together on skills and having confidence”

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Posted 6 years ago

First Tutors is rated 4.6 based on 8,877 reviews