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First Tutors Reviews

4.6 Rating 8,878 Reviews
93 %
of reviewers recommend First Tutors
4.6
Based on 8,878 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025
Daisy Faulkner
First Tutors 1 star review on 10th April 2024
Lana
First Tutors 1 star review on 11th December 2023
Anonymous
Anonymous
Anonymous  // 01/01/2019
Good website and very quick replies. Thank you
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Posted 9 years ago
After paying the £14.99 fee to be introduced to a tutor there was no replies from the tutor or the company when I complained. Might be a one off but not great customer service
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Posted 9 years ago
Dear Lucy, Thank you for your feedback. We are sorry to hear you did not receive our reply sent on the 29th. I have forwarded it again to you. The message details how you can bring your tutor to account and select another tutor free of charge. If you have any further problems do contact us. Kind regards, Grace Customer Service First Tutors
Posted 9 years ago
Excellent. Easy to understand service. Quick turnaround times. Excellent information provided to assist you in choosing an appropriate tutor.
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Posted 9 years ago
I was really impressed by the service I received. Within 24 hours of me signing up to First Tutors I received many emails from local tutor for my chosen subject. Can't think of anything I would like to see improved, it works perfect!
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Posted 9 years ago
The tutor listened attentively to where my child requires assistance. She advised on an initial plan going forward. She also took some time to revise some work, work through some areas and left some homework. The session went well.
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Posted 9 years ago
The tutor listened attentively to where my child requires assistance. She advised on an initial plan going forward. She also took some time to revise some work, work through some areas and left some homework. The session went well.
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Posted 9 years ago
No hassle at all. I didn't feel pressurised into anything at any time.
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Posted 9 years ago
I have used first tutors to help my son and daughter through their A levels and each time they provided excellent local tutors who helped them pass their exams.
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Posted 9 years ago
Found a perfect Tutor, many thanks!! Just an update about my Tutor!! After 7 lessons, I am enjoying every moment of my lessons. However, I must say that without putting your own effort into a new learning subject, you will never achieve progress in just 1 hour a week. I CANNOT EMPHASISE THAT ENOUGH!! I take my homework seriously, and listen to Spanish TV and radio, and albeit fast spoken, at least I can pick up much pronunciation as recommended by Eva. Pronunciation is so relevant. My progress has been amazing and I feel welcome with Eva's approach to teach me. If I make an error, Eva is quick to correct me, without making me feel inadequate as a student, so I do not feel embarrassed. I am a mature student, it is never too late to learn!! During my lessons at school, it was so much different!! No more insults for errors. Thanks First Tutors, but even more, Gracias Eva!!
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Posted 9 years ago
Well designed site - easy to use, lots of information about potential tutors (references, experience etc). Market place feature so tutors can contact you. Found a great tutor!
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Posted 9 years ago
Straightforward to use and brought up suitable tutors with enough information to make a judgment. Some difficulty paying the finding fee as the site had an extra security layer for credit cards which I couldn't seem to get through. However the site responded quickly and I was able to pay by bank transfer- you can't 'release' the details of the tutor to make a firm booking until this has been done so was good was sorted it quickly.
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Posted 9 years ago
Found a fantastic tutor, we are lucky. Not all replied though hence four stars, would have been nice if they acknowledged our interest or stated they were too busy, not active. But on the up side the ones who did reply were fantastic, spoilt for choice.
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Posted 9 years ago
Linda has been contactable and very helpful leading up to the first tutoring session. My daughter felt very as ease with Linda and has already commented that she finds her helpful. We are both very happy with how things are going with Linda.
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Posted 9 years ago
We have only just engaged with Francis but so far we have been very impressed. Very professional and responsive engagement process and Alfie enjoyed his first session.
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Posted 9 years ago
The process was very simple and I was quickly able to identify a few potential tutors to help my son with his sociology A'Level. The information given in the profiles gave me a good idea of the tutors' experience, and I found the testimonials by other clients very helpful in identifying the right tutor for our needs. It was reassuring to see that references had been checked by First Tutors. The tutor responded very quickly, and within a couple of days she was working with my son. In just the first two sessions my son has already benefitted from the tutor's expertise, coaching skills and knowledge of the exam board requirements.
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Posted 9 years ago
I did not know where to turn to find a tutor for my kid. First tutor was very helpful and helped me to solve the problem very quickly.
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Posted 9 years ago
She came on time. She understand where my son needs help and how she's going to help him that's all I was looking for. I'm very pleased with it.
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Posted 9 years ago
Very good website. More tutors to choose from then other websites
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Posted 9 years ago
Site is easy to use and responses were quick.
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Posted 9 years ago
easy to research for a tutor
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Posted 9 years ago
First Tutors is rated 4.6 based on 8,878 reviews