First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,878 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,878 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

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“Very pleased with the process. Would certainly recommend.”

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Posted 8 years ago

“Website really easy to use and Tom responded straight away. My only issue is the information regarding the introduction fee could be clearer and less expensive, £24.99 just to be able to contact the tutor”

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Posted 8 years ago

Dear Leannda, Thank you for taking the time to leave feedback. Our fee's help cover the cost of identity and reference checks on all of our tutors which offers peace of mind to our clients. You can read about First Tutors cost in comparison to a typical agency on the website here: https://www.firsttutors.com/uk/about-us.php Should you have any further questions surrounding payment, please do contact us and we will be happy to help. I wish you the best of luck with your tutor. Kind Regards, Sarah First Tutors Customer Support

Posted 8 years ago

“Excellent service. Found a tutor quickly and they are very reliable.”

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Posted 8 years ago

“Great and awesome first tutorial. My son was very pleased with his knowledge and the way he imparted the relevant information so quickly and is looking forward to completing his subject revision on a weekly basis. a Great FInd!!!”

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Posted 8 years ago

“Excellent. Found me 2 bass tutors very local to me.”

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Posted 8 years ago

“easy to negotiate, good communication, all round positive experience!”

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Posted 8 years ago

“First Tutors was recommended by my daughter's Chemistry A Level tutor at college. I found the site easy to use and navigate to find the tutor best suited to her needs. Contacting the selected tutor through the messaging facility was very good, enabling me to further assess his suitability by way of his replies. Once decided, releasing his details was simple. Overall a very good online experience.”

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Posted 8 years ago

“Easy Webb site and good to use helpful to fine tutor your looking for”

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Posted 8 years ago

“Thought the introductory fee a little excessive”

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Posted 8 years ago

“My son is preparing for his English GCSE for next year 2018. He is happy as he is learning so many things from Vanessa. He is gaining his confidence too in literature & language. I HIGHLY RECOMMEND VANESSA if you’re looking for English tutor!”

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Posted 8 years ago

“What a great teacher! We are very happy with the service we have received from Pietro; he was prompt and helpful in our early contacts and managed to provide us with a very important lesson at short notice. He was amazing with my eight year old who loved the lesson and responded really well to his way of teaching. We definitely be continuing with the lessons and would not hesitate to recommend him.”

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Posted 8 years ago

“It says it charges between £4.99 & £24.99, but even one of the cheaper teachers I was charged £24.99 and when I emailed asking for an explanation, they failed to answer. I als asked why they charge the tutee rather than the tutor, since it is the tutor that is making the money.”

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Posted 8 years ago

Dear Steve, Thank you for your feedback. You chose a tutor that charged 30 pounds per hour, our intro fee for this is 24.99. If you had chosen a tutor which charges 10 pounds per hour for example then the intro fee would have been 4.99. We did send an email to you explaining the different intro fees on the 19th of Nov at 19:25, please let me know if you didn't receive that email or if you have further questions. I wish you the best of luck with your new tutor. Kind regards Sara Customer Service Team First Tutors.

Posted 8 years ago

“very expensive fees to obtain the tutors name and restrictive”

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Posted 8 years ago

Dear Manisha, Thank you for your feedback. We're very sorry to hear that you feel our introduction fee is expensive. We offer tutors with a variety of introduction fees from £4.99 - £24.99 so it shouldn't be hard to find a more affordable one on the site if money is a problem. Please be assured our introduction fee covers more than just the release of the tutor's details. It allows us to cover the cost of security checks on all tutors on the site which include collecting at least two references, photo ID and ensuring they reside in the UK. We believe that security and safety on the site is utmost and gives peace of mind to all parties concerned. Should you have any problems with your tutor or any further queries please do contact customer service via the Contact Us page. Kind regards, Grace Customer Service Team First Tutors

Posted 8 years ago

“The tutor came back very quickly with a response and lessons were arranged within a couple of days.”

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Posted 8 years ago

“Very good place to find tutors. There may be the occasional communication issues but that is to be expected especially when dealing with different individuals. Online sessions take a little bit longer to get going but they are definitely the way to go as networks get faster and more reliable.”

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Posted 8 years ago

“I think it is a well organised website.”

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Posted 8 years ago

“Happy to say it was very quick, very simple.”

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Posted 8 years ago

“I was struggling finding a tutor locally and spent ages searching online. Then a week ago I came across First Tutors. I managed to find an excellent tutor who I was able to contact through the website and within an hour I had heard back. Best of all they were very local and were prepared to travel to me.”

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Posted 8 years ago

“Very efficient web site that put me in touch with a tutor near my home. I had an immediate response from my new tutor too!”

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Posted 8 years ago

“We found the web site clear and easy to navigate, we liked the fact that we had a picture of potential tutors and some information about them.”

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Posted 8 years ago

First Tutors is rated 4.6 based on 8,878 reviews