First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,877 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found a relavent tutor quickly, and was able to communicate with ease.”

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Posted 7 years ago

“We have found really good tutors from this site . Very pleased with the service.”

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Posted 7 years ago

“3 starts because I was successful in finding a tutor. I'd have liked to have given 2 stars because it mentioned no word about payment or what was expected, then once I had messaged a tutor and arranged to meet I found out I had to pay first tutors £25. It hadn't said this anywhere before so I wasn't expecting it. Pretty poor trading standards.”

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Posted 7 years ago

Dear Lucy, Thank you for your feedback. We're sorry that you missed out on reading we have an introduction fee. We do state it on our homepage (https://www.firsttutors.com/uk/), our how to find a tutor page (https://www.firsttutors.com/uk/how-to-find-a-tutor.php) and FAQs (https://www.firsttutors.com/uk/faqs.php). In addition to this we do also state it at the top of all tuition requests. We operate as a tuition agency and the fee you have paid is the agency fee to receive your tutors contact details. This fee helps cover the cost of our identity and reference checks on all registered tutors as well as business running costs. Kind regards, Grace Customer Service Team First Tutors

Posted 7 years ago

“Fantastic personality and approach to assisting with learning and exam prep.”

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Posted 7 years ago

“The tutor, Mark, is really superb. My main criticism is with communication. We seemed to be communicating on two separate sites with you as the intermediary and neither of us was sure whether our messages were getting across. It would have been better if we could have used email early. Apart from that, very satisfied.”

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Posted 7 years ago

“Hannah is a great tutor, established a good rapport with the children in her first lesson.”

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Posted 7 years ago

“Easy to use; quick responses from potential tutors”

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Posted 7 years ago

“I am very pleased with the Maths tutor we found via First Tutors. They are clear when they haven't yet got references, etc, so it is up to you then to ask questions directly with the tutor if you wish to for peace of mind.”

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Posted 7 years ago

“The information was easy to read and follow.”

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Posted 7 years ago

“Sarah was great extremely knowledgeable and understood my daughters needs, we are looking forward to seeing the results”

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Posted 7 years ago

“I found an excellent tutor through this website.”

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Posted 7 years ago

“Lucy was very reassuring towards my daughter, and very helpful . Leah is learning much more easily with her. Many thanks.”

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Posted 7 years ago

“Really good service, we were struggling to find a tutor until we looked here.”

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Posted 7 years ago

“Quick to register, easy to find suitable tutor”

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Posted 7 years ago

“Nina arrived on time and seemed very professional and we'll prepared. She quickly put my daughter at ease and they worked together for the allotted time.”

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Posted 7 years ago

“Very reliable website, with many highly qualified and experienced tutors.”

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Posted 7 years ago

“Great site to find a tutor.”

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Posted 7 years ago

“Website is not very user friendly compared to other Tutor websites”

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Posted 7 years ago

Dear Gail, Thank you for your feedback. We would like to know how you think we could improve so I will send you an email now asking for more detailed information if you would be kind enough to help us with this. Thank you. Kind regards Sara Customer Service Team First Tutors.

Posted 7 years ago

“Very impressed with the following; 1. speed of response 2. regular updates/contacts 3. website easy to navigate 4. one off charge - rather than on-going fee 5. information provided about potential tutors Would definitely recommend to others”

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Posted 7 years ago

“Very quick and easy to use.”

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Posted 7 years ago

First Tutors is rated 4.6 based on 8,877 reviews