First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,878 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,878 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

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“It's a really good website in order to find a tutor that matches your needs.”

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Posted 8 years ago

“Great way to find a tutor...easy and plenty of choice. Found an amazing maths tutor for my 13 year old son.”

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Posted 8 years ago

“Xijun, is dedicated, reliable and professional. My daughter find him very supportive so far”

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Posted 8 years ago

“When I tick for tutor to come to my place she replied " Of course I will charge for my travel expenses and travel time " I paid for this tutor. Then she advised me to ask for refund what I didn't receive. Sad.”

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Posted 8 years ago

Dear Helenka, We are sorry to learn of your disappointment and it is our intention to investigate this. I can see a member of our customer support team has spoken with you regarding your concerns and has given you the opportunity to choose a replacement tutor at no further cost. Please check your emails which gives the details on how to proceed. Kind Regards, Sarah First Tutors Customer Support

Posted 8 years ago

“Yes, I found the right tutor for my nephew. It was easy to contact a few teachers in the local area and finalise on one.”

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Posted 8 years ago

“Alex has been an extremely helpful tutor for my tertiary economics subject.”

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Posted 8 years ago

“Found an excellent tutor through the site”

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Posted 8 years ago

“Quick efficient reasonable way to find a quality tutor.”

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Posted 8 years ago

“Received quick response from site good experience”

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Posted 8 years ago

“It took a long time to resolve my initial enquiry as all communication was via email and what I needed was to speak to someone. Therefore an assumption was made which meant me having to go through the whole registration process 3 times!! Not good!! Please can this be a consideration in the future as not everyone wants pure online communication - sometimes a human is required as would have been resolved far quicker and mistakes would not haven been made! Once we got through that finding a tutor and contacting them was quick and easy.”

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Posted 8 years ago

Dear Andrea, Thank you for your feedback. We do acknowledge that corresponding over email can be tricky at times, especially when we get a complicated enquiry such as yours. I shall of course pass on your feedback to my line manager. Should you have any further problems or questions do let us know as we're more than willing to help. Kind regards, Grace Customer Service Team First Tutors

Posted 8 years ago

“Very informative with plenty of options to suit our availability.”

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Posted 8 years ago

“First lesson. John has a very careful and thorough approach and it seems that he is going to tailor his sessions to my pace and learning style. A very enjoyable and encouraging first session.”

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Posted 8 years ago

“Excellent service, quick, easy, reliable, professional. I wouldn't hesitate to recommend them or to use them again. Brilliant. Thank you.”

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Posted 8 years ago

“The tutors look fantastic and there are tutors for all subjects. The communication with them via the website is OK”

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Posted 8 years ago

“Have just had first lesson with someone who I think will be a very good tutor.”

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Posted 8 years ago

“Very well laid out website. It was straightforward process to find appropriate tutor.”

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Posted 8 years ago

“After finding a tutor on First tutors was notified very quickly to arrange tutoring for my child. Pleased with the service so far.”

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Posted 8 years ago

“Excellent system for tution and excellent tutors”

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Posted 8 years ago

“A very straight forward process which quickly resulted in us finding an appropriate tutor. The fee was reasonable as it saved us considerable time and gave us peace of mind.”

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Posted 8 years ago

“Thanks a lot for providing a forum where folks like me can connect to a good tutor for music. The site's professionalism and quick turn around on emails and queries is really good. Am very happy with the learning experience as well, so I am sure you have the best in here.”

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Posted 8 years ago

First Tutors is rated 4.6 based on 8,878 reviews