“DO NOT ORDER FROM THIS COMPANY! They do NOT keep their word and will rip you off! They have promised me a 30% refund for MONTHS now and keep saying they will resend it. They aren't doing anything. This is a scam!”
“I really like the shoes on their website, very good. I bought a pair. These shoes are really pretty and elegant looking. I love the ankle strap and it has enough length it could easily adjust to a variety of widths. I also like the height of the heel, its tall enough to look nice but short enough to be able to wear for long periods.”
“This is a very good company and the quality is very good. However, it was unqualified in terms of transportation time. It took them nearly two weeks to get my order. Although I asked them the exact time to send the shoes, they said, “It takes 10 days” And in fact, it took 11 days. But it is undeniable that this company is a good company and worth buying. Who doesn’t want to spend Fewer money to buy your favorite products? So I will still recommend this company.”
“I bought it three times on this website, and the overall feeling is very good. The price of shoes and clothes on this website is very cheap, so I buy four pieces in one lump sum, because it can save transportation costs, and I can also use their discount code，which can save a lot of money.Every time I buy something, it takes about two or three weeks, which is a speed that is not fast or slow for me.”
“Other than it took almost 4 month's to get my packages to arrive i did get it so i would say that you will get your package just takes a,long time. I will say that the tracking of the package may never up date n you have to keep speaking to customer service to make sure you get your package. I feel that the length of time should be updated due to the virus out break that our world is in so shipping times may be an extra 30 business days just an FYI”
“Well, I wrote a review a few months ago because, like everyone, it took forever to get my order and seemed like it wasn’t coming at all. I got them a few weeks ago, so a total of 4 months? I think. I gave up- but they did come, fit perfectly, and look lovely. Will I ever order again? No. Do I like the shoes enough to give the probable scammers their credit? Sure. I appreciate actually getting the shoes! Thanks!”
“For the love of GOD!!! Do not order from the website. I know with the recent events in China that packages and shipping have been delayed but it has taken over two months for me to get my two pairs of shoes- wait scratch that, I only got one pair. I paid for both shoes, and after I receive my package, they inform me that the other was out of stock.
I paid for both! And waited three months! They offered to ship me another pair for the same price but who wants to wait another three months for that! I’ll take my loss on the $15 bucks I missed out on.
Don’t order from here. The cheap prices may entice you but always remember, you get what you pay for.”
“I ordered a pair of booties in January 2020. It took months for them to come in and did not look like the add they displayed. Additionally, when I first tried them on, I noticed that the rubber heal of both booties were hollow and compressed all the way down each step I took. Still haven’t been able to wear them and I don’t know if it’s even worth it to have someone fill the heal.”
“They certainly don't have a problem emailing you back in regards to their customer service however they cannot track a package for you nor will they provide date shipped or any other information given on your order. Ive also asked for a refund and they just ignore my request and ask me to wait a few days for my order to arrive. I've been waiting for 2 months now. They are horrible!!”
“I have had the same experience as everyone else here. I did get my money back. Here are the steps that I took:
*Filed a complaint wit PayPal.
*Filed a complaint with the Federal Trade Commission.
*Filed a complaint with the Consumer Protection Agency.
*Informed them that I would be conacting the State's Attorney, Fraudwatch.com and the FBI tomorrow.
*Told them that I would be filing a class action suit with everyone on this review site.
*Meant every word.”
“DO NOT ORDER FROM THESE PEOPLE!! I ordered in JULY and it’s now NOVEMBER and I am still waiting!! It’s ridiculous!! I have demanded a refund and they just keep telling me my items are on the way! Save yourself the hassle and purchase elsewhere!”
“I had to place some kind of star to write this review but they should be NEGATIVE stars. This company does shitty business. I ordered 3 pairs of shoes on July 1, 2020 and still have not recieved them. I made a complaint with them and got no response about 4 weeks ago and then with Paypal three weeks ago and they instantly provided a USPS tracking number which still to this day says The tracking number may be incorrect or no update is available. I have sent another email to this company again with no response. I am going to look into legal actions at this point because reading through other reviews it has become apparent that this company is scamming people out of money. DO NOT ORDER FROM THIS SITE!!!”
“I HATE THESE PEOPLE!!! THEY CAN'T SPEAK PROPER ENGLISH. HAD I KNOWN THEY WERE LOCATED IN ANOTHER COUNTRY, J NEVER WOULD HAVE ORDERED FROM THEM. I ORDERED A PAIR IF SHOES ON JULY 4TH AND HAVE YET TO RECEIVE THEM NEARLY TWK MONTHS LATER. THEY REFUSE TO PROVIDE A REFUND---JUST CONTINUE TO APOLOGIZE AND HAVE THE AUDACITY TO OFFER A 20% OFF COUPON, AS IF I WOULD EVER ORDER FROM THEM AGAIN!!!! DID I MENTION HOW MUCH I HATE THIS COMPANY?!?!?!”
“I confirmed they are a scam out of Kuala Lumpur, Malaysia. Spent $ 225.21. There also know as Hoangvantia. Also when viewing order it goes to Paypal and they know nothing about this B.S.”
