Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,566 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Questions

Metrics

4.4

Based on 21,566 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Location:

1316 3rd St Suite 301,
Santa Monica
California
90401

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice fragrant roses.. Great presentation”

Helpful Report

(Jean Page Florist) - Posted 2 years ago

“Very easy to order from the website! I am based in the USA, and this was super easy for me to send flowers to my co-worker in UK.”

Helpful Report

(Heart And Soul) - Posted 2 years ago

“Flowers arrived on time and were just as described on the photo - the delivery updates were very good”

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(PM Flowers) - Posted 2 years ago

“Beautiful thank you!”

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(Botanique Workshop) - Posted 2 years ago

“They were beautiful and delivered in 2days as promised. My sister was in tears, she lives in a small mountain town and couldn't believe they were delivered so quickly and were fresh.”

Floom 5 star review on 28th November 2023

Helpful Report

(BloomsyBox) - Posted 2 years ago

“When ordering through Floom I have never been disappointed. The wreath I ordered was even nicer than it showed on the website. There wasn't a huge selection for the E11 postcode, but I am more than happy with what I chose.”

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(Edie Rose) - Posted 2 years ago

“Parsons floral was so sweet & thoughtful. Beautiful flowers and presentation ❤️”

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(Parsons Floral) - Posted 2 years ago

“Floom makes sending flowers to my daughter in the UK a breeze. The selection is varied and the arrangements are beautiful. Delivery has been reliable.”

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(Windmill Flowers) - Posted 2 years ago

“I have used Floom on many occasions. This was for a cousin’s special birthday. As I live in Aussieland and she in the UK I didn’t see them but she phoned me to tell me that they were the most beautiful flowers she had received. Thank You Floom”

Helpful Report

(Rose & Mary) - Posted 2 years ago

“Really pleased with the flowers.”

Helpful Report

(Pot Pourri Flowers) - Posted 2 years ago

“Pleasure to order with Floom. Highly recommended.”

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(Daily Flowers) - Posted 2 years ago

“Ordered these from New Zealand and the recipient in England was thrilled. Communication was excellent”

Helpful Report

(PM Flowers) - Posted 2 years ago

“On time delivery and beautiful arrangement.”

Helpful Report

(Orchid Republic) - Posted 2 years ago

“Most Beautiful Bouquet My Daughter Ever Received”

Helpful Report

(Floetica) - Posted 2 years ago

“Excellent quality of floral arrangement, recipient was delighted. Great service; web page easy to navigate and checkout secure. I'll definitely arrange for flower delivery through Floom again.”

Floom 5 star review on 23rd November 2023

Helpful Report

(Essence) - Posted 2 years ago

“They did not include all the flowers they advertised and the bouquet barely looked like the photo online. For $150 all in, I’d expect much better.”

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(Finer Flora) - Posted 2 years ago

“Reliable and personalized delivery! Love it!”

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(Blooms By Cag) - Posted 2 years ago

“I scheduled this last minute the night before and it arrived the next day no problem. There was a status update on the order so I could track when it was on the way/delivered. My friend LOVES her new plant!”

Helpful Report

(Rachel Cho Floral Design) - Posted 2 years ago

“Very prompt delivery and flowers were amazing”

Floom 5 star review on 21st November 2023

Helpful Report

(Blooms By Cag) - Posted 2 years ago

“We've never sent flowers internationally before and FLOOM made it so easy. From selection to purchase to delivery, it was seamless. Thank you so much for making a difficult time a little less hectic. We were told the flowers were absolutely beautiful.”

Helpful Report

(Cora Louise) - Posted 2 years ago

Floom is rated 4.4 based on 21,566 reviews