Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,566 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Questions

Metrics

4.4

Based on 21,566 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Location:

1316 3rd St Suite 301,
Santa Monica
California
90401

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and flowers turned out perfect”

Helpful Report

(Windmill Flowers) - Posted 2 years ago

“Beautiful and perfect Orchids-thanks so much!!”

Helpful Report

(Gardenia Of London) - Posted 2 years ago

“Very easy to navigate the website, and the flowers received were just as beautiful as the picture. Is there any way to reach out to the florist to ask a question?”

Helpful Report

(My Blooming Business) - Posted 2 years ago

“I can always rely on Floom for gorgeous bouquets- fresh and beautiful every time.”

Helpful Report

(Raydiant Installations) - Posted 2 years ago

“Very easy to use, always has so much to choose from. Sent an Easter bouquet and they were able to deliver in time. HIghly recommend.”

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(The Bath Soft Cheese Company) - Posted 2 years ago

“Beautiful flowers - delivered on time.”

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(Gardenia Of London) - Posted 2 years ago

“Professional looking and beautiful arrangement”

Helpful Report

(Blooms By Cag) - Posted 2 years ago

“My sister absolutely loved her flowers that I sent. They looked just like the photo on the website and arrived on time! She was so impressed with them that is now going to start ordering her flowers from ‘Floom’.”

Helpful Report

(Jean Page Florist) - Posted 2 years ago

“super easy to use”

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(Bobby's Flowers) - Posted 2 years ago

“Great choice of flowers in wide price range Quick and easy ordering process Brilliant next day delivery even for a Sunday !”

Helpful Report

(Morning Flowers) - Posted 2 years ago

“The most stunning flowers ever!”

Helpful Report

(Le Jardin Rose) - Posted 2 years ago

“Beautiful product, easy ordering process”

Helpful Report

(Ode A La ROSE) - Posted 2 years ago

“The birthday lady was very happy with the flowers received.”

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(Daily Flowers) - Posted 2 years ago

“Super quick and reliable service! 5 stars”

Helpful Report

(Clapham Flowers) - Posted 2 years ago

“Beautiful flowers! Exactly as pictured! My friend loved them, thank you. PS Would much prefer if they were organic! Please work on sourcing from non-pesticide or chemically fertilized farms!”

Helpful Report

(Lilac And Bloom) - Posted 2 years ago

“I live in the States and wanted to send my daughter who lives in London a birthday bouquet of flowers. The Floom website was easy to navigate and order the day before her birthday. The flowers arrived on time and in beautiful condition. My only issue is that the flowers in the online photo differed from what was actually delivered, but my daughter loved them anyways. Thank you for making her day!”

Helpful Report

(Flower Station) - Posted 2 years ago

“Beautiful selection of arrangements online and the recipients have always very pleased with the freshness, quality, and presentation of the arrangement. City delivery has been on time and without problems.”

Helpful Report

(Carroll Flower Shop) - Posted 2 years ago

“Beautiful flowers, bunch was exactly as advertised but even more stunning in person. Very quick delivery from placing order.”

Helpful Report

(Verdure Floral Design) - Posted 2 years ago

“My granddaughter was delighted and the flowers came just in the right time. Thank you”

Helpful Report

(Bimba) - Posted 2 years ago

“The arrangement was delivered on time. The ordering process was pretty easy. However, the actual product was much smaller than I expected and the handwriting on the note was almost unreadable.”

Helpful Report

(Garage Flowers NYC Inc) - Posted 2 years ago

Dear Carolee, Thank you for taking the time for leaving us a review. I am sorry to hear that you are not happy with the flowers delivered. We have got in touch with you via email so we can chase this further for you. Warm wishes, Floom Team

Posted 2 years ago

Floom is rated 4.4 based on 21,566 reviews