Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,566 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Questions

Metrics

4.4

Based on 21,566 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Location:

1316 3rd St Suite 301,
Santa Monica
California
90401

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy site. Prompt deliver. Great flowers.”

Helpful Report

(Blooms By Cag) - Posted 1 year ago

“Beautiful bouquet was delightedly received on the same day as ordered. What more could you want in a service?”

Helpful Report

(Mad Lilies) - Posted 1 year ago

“Floom is a high performer with lovely fresh flowers that arrive on time and the arrangements are as shown on the website. I have order numerous times over the years and have always been totally satisified.”

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(Meade's) - Posted 2 years ago

“Perfect, exactly as ordered and arrived on time.”

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(Verdure Floral Design) - Posted 2 years ago

“Terrible! If you tell me the flowers delivered was exactly the same the as the image:m. You guys are ridiculous. Don’t scam people pls! No tulips and I want my refund.”

Helpful Report

(Flowers By Coley) - Posted 2 years ago

Dear Alicia, Thank you for taking the time to leave us a review. We are so sorry to hear that you are not happy with the flowers delivered. Our colleagues got in touch with you via email so we can chase this further and make the things right. Warm wishes, Floom Team

Posted 2 years ago

“great next day service and my friend loved them!”

Helpful Report

(Amor Sin Flores FC) - Posted 2 years ago

“Very efficient & reliable.”

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(F For Flower) - Posted 2 years ago

“Bright fresh flowers, beatifully arranged and delivered.”

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(Gardenia Of London) - Posted 2 years ago

“Easy to order fast delivery, good quality flowers!”

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(Clapham Flowers) - Posted 2 years ago

“amazing - friend so happy with flowers”

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(Saints Flowers) - Posted 2 years ago

“I was very pleased with the speed of despatching the flowers. They were very much appreciated.”

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(Corner Flowers Inc) - Posted 2 years ago

“👍🏻💐 👍🏻💐 👍🏻💐 👍🏻💐 👍🏻💐 👍🏻💐”

Helpful Report

(Windmill Flowers) - Posted 2 years ago

“Pretty flowers resembling the picture on the website”

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(Getpotted City Flowers And Plants) - Posted 2 years ago

“LOVE Floom + all their vendors. Super easy to order anything from their site. The arrangements are always beautiful.”

Helpful Report

(Matriarch) - Posted 2 years ago

“My BFF said that they are Steller flowers.”

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(Cora Louise) - Posted 2 years ago

“Excellent service. Recipient delighted. Maybe in london later this year to call by in person. Thank you. SG”

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(PM Flowers) - Posted 2 years ago

“Exzellent service. Beautiful fresh flowers and exact delivery. Friendly and relable. You are a very nice shop, stay this way please”

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(F For Flower) - Posted 2 years ago

“Flowers were perfect and arrived quickly”

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(Verdure Floral Design) - Posted 2 years ago

“great prices, great delivery, really nice bouquet”

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(Daily Flowers) - Posted 2 years ago

“Excellent bouquet, exactly as ordered and very fresh. Service was excellent and helped me get the flowers before the birthday as required. Highly recommend FLOOM.”

Helpful Report

(Verdure Floral Design) - Posted 2 years ago

Floom is rated 4.4 based on 21,566 reviews