Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,566 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Questions

Metrics

4.4

Based on 21,566 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Location:

1316 3rd St Suite 301,
Santa Monica
California
90401

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very user friendly to order internationally (US to UK) Flowers arrived on time & brought smiles to the recipients”

Helpful Report

(PM Flowers) - Posted 3 years ago

“Great flowers, however flower selection differed from what was shown on website. Delivery couldn’t be faulted!”

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(Zita Elze) - Posted 3 years ago

“Very efficient order and amazing flowers!”

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(Verdure Floral Design) - Posted 3 years ago

“great experience.”

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(Orchidya) - Posted 3 years ago

“Great! Very user friendly and plenty of options to choose from.”

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(BLOMST Los Angeles) - Posted 3 years ago

“Always on time and always such beautiful flowers.”

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(Red Floral Architecture) - Posted 3 years ago

“Easy to order and delivered on the day I requested, would use again.”

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(Stems Wilder) - Posted 3 years ago

Author didn't leave any comments.

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(Secret Garden Rose) - Posted 3 years ago

“Beautiful flowers”

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(Rachel Cho Floral Design) - Posted 3 years ago

“My go to for non generic flowers”

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(The English Garden) - Posted 3 years ago

“Very good flowers were beautiful”

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(Masdevallia Studio) - Posted 3 years ago

“Delivered on time, good quality, and hand written note: perfect!”

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(Showcase Flowers) - Posted 3 years ago

“Flowers never reached recipient. Numerous messages sent with no replies taking care of the issue. Instructions not followed to call recipient to make delivery. Trying to get reimbursed.”

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(Jackie Jo Flowers) - Posted 3 years ago

“Great service. Would recommend.”

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(Flowers Of The Valley) - Posted 3 years ago

“Flowers looked great and delivery went well”

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(Metro Floral Decorators) - Posted 3 years ago

“Flowers excellent. But they missed their promised delivery date which was my daughter’s birthday so not impressed….!!”

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(Rachel Cho Floral Design) - Posted 3 years ago

Hello Michael, I'm so sorry we were not able to deliver your order on time on such an important date. We have submitted a delivery fee refund on your order, please allow 5-7 business days for processing. We emailed you to update on the resolution, please respond with any further questions or concerns. Thank you.

Posted 3 years ago

“Always easy to find beautiful original, easy to order, always delivered on time.”

Helpful Report

(Gardenia Of London) - Posted 3 years ago

“Floom is a reliable service that has many creative options for arrangements. I've used it for a variety of occasions and have never been disappointed. From Valentine's Day to the birth of a friend's child to Mother's Day, Floom helps me send the right message.”

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(Padam) - Posted 3 years ago

“Excellent service and quality each time.”

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(Mad Lilies) - Posted 3 years ago

“Really easy and great service, my friend was very pleased :)”

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(Bursting Bud) - Posted 3 years ago

Floom is rated 4.4 based on 21,566 reviews