Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,566 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Questions

Metrics

4.4

Based on 21,566 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Location:

1316 3rd St Suite 301,
Santa Monica
California
90401

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with Floom’s service. I would definitely use them again.”

Helpful Report

(Clapham Flowers) - Posted 2 years ago

“Recipient loved the flowers”

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(Orchidya) - Posted 2 years ago

“Floom always delivers! 🥁 I use them exclusively for arrangements for everyone from my best friend to my grandma. 10/10 always recommend them.”

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(Orchidya) - Posted 2 years ago

“Successfully delivered!”

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(Montpelier Flowers) - Posted 2 years ago

“Very good!”

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(Gardenia Of London) - Posted 2 years ago

“Same day beautiful bouquet!”

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(Mad Lilies) - Posted 2 years ago

“The flowers were sent to a friend whose Brother had sadly passed away. She was delighted with the bouquet she received and said they were beautiful.”

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(Botanique Workshop) - Posted 2 years ago

“Beautiful bouquet of tulips, per my mother. Delivered right to her door, on her 81st birthday. Thank you!!”

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(Lovely Blooms Decorations Corp) - Posted 2 years ago

“Beautiful flowers, punctual delivery, easy to use website. Highly recommended”

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(Longacres Garden Centre) - Posted 2 years ago

“Product was excellent, delivery was a day late though.”

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(Zita Elze) - Posted 2 years ago

“Very professional service with great service desk!”

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(Clapham Flowers) - Posted 2 years ago

“Perfect! Beautiful arrangement.”

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(Designs By David) - Posted 2 years ago

“........... wonderful, timely company.”

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(Cora Louise) - Posted 2 years ago

“I used Floom to surprise my partner with the most beautiful flower arrangement. The service was exceptional. It was delivered on the scheduled date and the flowers were very similar to the pictures seen although the delivery packaging was different, it was still beautiful. I will add Floom to my list. :)”

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(Floral Beverly Hills) - Posted 2 years ago

“Thank you all good”

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(Bursting Bud) - Posted 2 years ago

“Arrived same day as promised”

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(All About Flowers) - Posted 2 years ago

“Flowers looked awesome and arrived right on time”

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(PM Flowers) - Posted 2 years ago

“Service was amazing got exactly what I wanted and it was deliveries fast and on time!!! Will use again”

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(My Blooming Business) - Posted 2 years ago

“Great experience, would def use again!”

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(Creative Flower Box) - Posted 2 years ago

“This was a wonderful service to use! Tons of options and keeps you informed along the way.”

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(Flowers For Dreams) - Posted 2 years ago

Floom is rated 4.4 based on 21,566 reviews