Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,566 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Questions

Metrics

4.4

Based on 21,566 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Location:

1316 3rd St Suite 301,
Santa Monica
California
90401

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super easy to use and beautiful flowers!”

Helpful Report

(Solim Flower) - Posted 3 years ago

“Lovely arrangement, delivered promptly, excellent value for money!”

Helpful Report

(Verdure Floral Design) - Posted 3 years ago

“A wonderful bouquet which made my mother very happy on Mother’s Day. Really generous and well designed, good quality arrangement”

Helpful Report

(PM Flowers) - Posted 3 years ago

“A great service, very easy to use, with a fantastic choice of tasteful and artisan-style bouquets. The convenience of a larger more commercial enterprise, with the products of more unique independent florists- a perfect combination.”

Helpful Report

(PM Flowers) - Posted 3 years ago

“I send a flowers to London. I ordered from Madrid. My experience was excellent. The message was hand wrote in spanish and that detail impressed the family.”

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(Mad Lilies) - Posted 3 years ago

“Professional, great flowers, 100% reliability!”

Helpful Report

(Verdure Floral Design) - Posted 3 years ago

“Excellent selection of bouquets and really efficient delivery!”

Helpful Report

(PM Flowers) - Posted 3 years ago

“I ordered the succulent bowl for my son and it was delivered the next day and he loved it!”

Helpful Report

(Le Jardin Rose) - Posted 3 years ago

“Well they did very cool stuff, Ive made an order for friend of my in London a day before her birthday. To let you understand in Milan it’s really hard to find such a service. Flowers was fresh and really good size (I took delux). Thank you guys”

Helpful Report

(Flùr Flowers) - Posted 3 years ago

“Excellent flowers and such quick delivery.”

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(Garden Of Eden Flowers) - Posted 3 years ago

“Absolutely fantastic. High quality, and reliable. Arrived exactly as and when they said it would.”

Helpful Report

(Larkspur And Lavender) - Posted 3 years ago

“Well delivered, great bouquet”

Helpful Report

(Mad Lilies) - Posted 3 years ago

“Flowers arrived on time exactly as shown, very pleased!”

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(Gardenia Of London) - Posted 3 years ago

“Beautiful bouquet, it just didn’t arrive when I asked it to.”

Helpful Report

(Botanique Workshop) - Posted 3 years ago

“Delivery arrived really late. i emailed feedback. no feedback since.. just another email asking for feedback”

Helpful Report

(Krystle Flower Design) - Posted 3 years ago

Hi David, thank you for your review. I'm sorry that nobody has got back in touch with you regarding your complaint. I have emailed you again from support@floom.com so that we can resolve this for you.

Posted 3 years ago

“Great service and the flowers were beautiful.”

Helpful Report

(Flower Nest) - Posted 3 years ago

“Beautiful roses! My daughter loved them! Arrived right on time!”

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(Carroll Flower Shop) - Posted 3 years ago

“Prompt delivery excellent flowers”

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(Rachel Cho Floral Design) - Posted 3 years ago

“great service - order was delivered within a few hours - fresh flowers, will definitely order again”

Helpful Report

(Morning Flowers) - Posted 3 years ago

“Excellent service and long lasting flowers”

Helpful Report

(The Flower Gallery) - Posted 3 years ago

Floom is rated 4.4 based on 21,566 reviews