FloryDay Reviews

Name: FloryDay
Rating: 3.17

3.2 Rating 652 Reviews

54 %

of reviewers recommend FloryDay

Company Reviews

Questions

Metrics

3.2

Based on 652 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately had to return skirt, as it was too small waist size. Sizes do go up and down depending on where they are made.”

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Posted 4 years ago

“Perfect.”

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Posted 4 years ago

“I love your service and quality of produts.”

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Posted 4 years ago

“I have been very satisfied with my purchases so far. Your web site is great with so many choices. The deliveries are prompt compared to many other companies. I will definitely purchase from you again. Thanks.”

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Posted 4 years ago

“Had good clothing from you over tha last weeks really pleased I recently had a refund fro. You as soon as I reported faulty zip on boots . Very happy with Floryday”

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Posted 4 years ago

“Excellent products.”

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Posted 4 years ago

“No problem with FloryDay, dress arrived in very short time and lovely as I had hoped. Cotton fabric is the quality you would expect for the excellent price, dress is very well made and colours exactly as shown. I will certainly shop with this firm again. My only niggle is with the constant barrage of requests for good reviews (understandable as they do get some stinkers) but bribing with discount offers to get them Is not honorable. I wouldn’t accept them. Otherwise all good. Thanks.”

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Posted 4 years ago

“My dress was shipped in a time manner. The quality of the dress was wonderful! I really enjoy the style and clothes of this website! Keep it up”

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Posted 4 years ago

“It should be indicated on the purcahse price that a customer will be paying customs and what the customer has purchased cannot be delivered until customs has been paid. Instead of customer getting surprise after waiting patiently for their parcels.”

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Posted 4 years ago

“Good communication + delivery as promised except courier should have phone beforehand - lucky I was at home. Happy with purchase :-)”

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Posted 4 years ago

“provides good products at a reasonable price”

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Posted 4 years ago

“Quite happy with the products I purchased - Just wish that delivery could be speedier.”

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Posted 4 years ago

“Happy with purchase but length in photo looked longer than the actual garment”

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Posted 4 years ago

“Good service to New Zealand”

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Posted 4 years ago

“nice quality and dispatched quickly”

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Posted 4 years ago

“I bought a item and was not satisfy, but FloryDay are paying the money back. Thanks,”

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Posted 4 years ago

Hi Thank you for your feedback.Please take our deepest apologies for all the problems you encountered. We believe all customers deserve the best quality products and highest levels of service. We hope every customer will be delighted with every purchase, but we also understand that not everything can be perfect. Would you please tell us your order number so that we can contact you as soon as possible. Or please send the email to feedback@floryday.com with the title "" reviews+ your order number "". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

Posted 4 years ago