FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.40

1.4 Rating 575 Reviews

9 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.4

Based on 575 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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FlowerShopping.com 1 star review on 6th September 2025

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First, I never got a confirmation email for my order. Second, I submitted an email to the company regarding this, as the flower were for a funeral and I wanted to make sure that the order was received and would be processed. i never received an email back from them.. Lastly, I called their customer service number and got a message that the business was closed. This was during their business hours. There was also a message that if you got that "recording" during business hours to call back. I did call back and was on hold for an extended period, to the point I hung up. The only good thing was that the recipient did receive the flowers. I will never place an order with this company and I suggest you go elsewhere at well. You don't need the aggravation.”

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Posted 1 year ago

“I ordered flowers for my girlfriend's birthday. Mid-afternoon the day it was supposed to be delivered, I got a phone call saying that they couldn't fulfill it and needed to outsource, but I needed to pay extra for it. DO NOT order from these crooks.”

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Posted 1 year ago

“This is my second year shopping with this company and I never get what I order. Flowers were not full like in the demonstration picture and they never have the beautiful vases they promote on the page. But yet you pay a good amount of money and all they offer is a 15% refund. What a joke! Never again I'll shop with this company.”

FlowerShopping.com 2 star review on 30th July 2024

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Posted 1 year ago

“BUMMER-I ordered for a family member in a different state who just had surgery. I ONLY used them because of the "Same Day" shipping. They did NOT deliver. I called the following day and asked about my order and they could not locate it nor connect with the local florist they used. They cancelled my order over the phone after I had expressed my frustration on the delivery issue. They sent me a confirmation of cancellation via email. Three days later, I receive a call from the flowershopping and they told me they did deliver my order and I was responsible for paying for it still. (after I cancelled) The customer service told me if I wanted a refund I would have to arrange a pick up with some local florist. I live in a different state, across country and I cannot get my family member who had surgery to do it. I also found out they didn't deliver what I ordered in the first place. (missing balloon and the flowers did not match the picture) HUGE SCAM! DID NOT DELIVER ON TIME DID NOT DELIVER WHAT I ORDERED- AND THEY DELIVERED AFTER I HAD ALREADY CANCELLED THE ORDER and made a return impossible. They are terrible. Go with anybody else.”

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Posted 1 year ago

“I agree with all the reviews flowers ordered nothing like website use a different company”

FlowerShopping.com 1 star review on 28th July 2024

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Posted 1 year ago

“Placed an order for a funeral spray that cost over $200 and was assured that the flowers would be delivered to the church the morning of the service. Called back after placing the order to request a receipt and again was assured that the delivery would take place the morning of the funeral. Called back a third time because I did not receive the receipt and spoke to a Customer Service agent who told me the receipt would be emailed after the flowers were delivered and he also assured me that the flowers would be delivered the morning of the service. Instead, they were delivered the day BEFORE the service in 100 degree temperatures and the flowers were drooping and wilted the morning of the service. I paid for fresh flowers and received wilted. Moreover, I was not sent the receipt as promised. Take my advice and DO NOT USE THIS SERVICE.”

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Posted 1 year ago

“Don’t order from flower shopping.com! Highly disappointed. Ordered for my daughter’s birthday and spent nearly $100. They delivered to the wrong place, according to customer circus then said they went and picked them up a day later and took them to the correct address. NOTHING like what I ordered and the picture advertised. I said I wanted my money back and they said we can do that but need to pick up the flowers we dropped off. Complete scam: the flowers looked like something you can get in the discount section of your grocery store. Don’t order from here. Terrible, terrible, terrible!”

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Posted 1 year ago

“BAIT AND SWITCH! I spent $90 on a Birds of Paradise arrangement and got nothing like it. Dont waste your money! Customer service is horrible... no one gets back to you.”

FlowerShopping.com 1 star review on 23rd July 2024

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Posted 1 year ago

“Ordered flowers on a Wednesday night paid for Rush Delivery for noon on Friday. Our Anniversary got off Wrong do to the Fact Flowers were Never Delivered, And I Still have Not Received my Credit to my Account. After talking with a snotty employee named Lisa, She still could not tell me when my Credit will post !! Personally I would Never Order from them again !! Order:04437617”

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Posted 1 year ago

“They are a horrible site. They will charge you for not delivering.”

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Posted 1 year ago

“Ordered. flowers for same day delivery. They took my order, charged me then several hours later said they can't deliver and no longer have a store there. Now, every real local shop is closed for the day. I don't believe they are "Shop Local! Florist Hand Delivers Flowers Same Day. Family Owned/Operated." as they claim. Wasted my time and lost a day because they can't do what they said they can do. I do not recommend. Buyer beware!”

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Posted 1 year ago

“They never delivered the flowers and refused to respond to emails after saying they would "look into" the order. I lost a FAMILY MEMBER and my boyfriend sent me flowers from this company which I never received. Ignoring someone after failing to perform your side of the contract is illegal and vile. For shame on your guys. How terribly, terribly awful to do to someone grieving. DO NOT ORDER FROM HERE!!!”

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Posted 1 year ago

“I ordered a bouquet of flowers and a vase for my girlfriend, and paid extra to have it expedited to her work before noon time the next day because she was leaving at 1pm for the day. The flowers showed up at her work at 2:45pm. Not only were they late, but the bouquet and vase looked NOTHING like the one in the picture. I even asked in comments to "use as many purple colored flowers as possible". There were 2 purple flowers in her bouquet instead of all of them like shown in the picture. When I emailed the company to look into the situation, they told me "We appreciate the picture you have sent of the arrangement and apologize that you are unhappy with the delivered item. We've reviewed the picture and our florist followed the substitution policy and recipe promptly, as it states on the website. The designer did not have the lavender roses but had used hot pink ones instead. They also used white carnations with lavender tip for the waxflower & mums. This way it's kept in a similar color theme & value while following the substitution policy Our substitution policy is listed on our website & your order confirmation and states, "If the exact flowers, plants or container you have selected are not available we will create a beautiful arrangement with the freshest available flowers or plants. We will only substitute items of equal or higher value." The arrangement is not wilted or dying so there is nothing further we are able to do. Is this what customer service is? "The arrangement is not wilted or dying so there is nothing further we are able to do"? Really My girlfriend had to drive 45 minutes back to her work to pick up the flowers that looked nothing like the picture. The first attached picture is what they were suppose to look like. The second one is what was received several hours later”

FlowerShopping.com 1 star review on 15th July 2024

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Posted 1 year ago

“If I could give zero stars, I would. Ordered an arrangement on Sunday to be delivered the next day, that day came and went but not delivery. I called the next day and they told me that it had been marked as delivered on their system but don’t know why it wasn’t delivered. I arranged to have it delivered THAT day but again, nothing. I called back again the next day and they told me they had issues contacting the florist they were going through. WHAT?? I ended up just cancelling the order and am still waiting for my refund, it’s been 2 days. I called again today (Friday) just for their automated message to say their customer service was closed. ON A FRIDAY?? This company is a SCAM. DO NOT ORDER FROM THEM. I wish I didn’t. The amount of comments about this company on here speaks volumes!”

Helpful Report

Posted 1 year ago

“This is a scam …. Do not order from them , they will over charge you and take your money and NOTHING will get delivered”

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Posted 1 year ago

“HORRID flower arrangement, Looked NOTHING like the photos on the website.. NEVER use this company”

FlowerShopping.com 1 star review on 11th July 2024

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Posted 1 year ago

“I ordered an arrangement to be delivered to my friends for her wedding anniversary. Around 4 pm, I got a cold that it cannot be done on the day. The delivery was supposed to occur unacceptable there was nobody else could go to this time.. Only thing they could offer A full refund. No negotiations about refunding half and delivering tomorrow.. Company will never do business again!”

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Posted 1 year ago

“ordered the “premium” tulips and what was delivered was embarrassing. There were 12 shriveled up tulips, never even opened. Just dead. Had some weeds mixed in. All for a total of $125. Customer service offered me a 25% discount which is laughable. Even with the pics I provided (it truly was embarrassing a florist even sent them out) they felt customer service not worth it and stood by their crappy product/ florist. WILL NEVER ORDER FROM AGAIN.”

FlowerShopping.com 1 star review on 9th July 2024

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Posted 1 year ago

“They confirmed my delivery for my requested date, my sister's anniversary, then didn't show up. When they did show up the display was nothing like I had ordered. Different colors AND FLOWERS. BAIT AND SWITCH. DO NOT USE THIS COMPANY AND THEY ADD AN EXPENSIVE HANDLING CHARGE ADDED RIGHT YOU PLACE THE ORDER. SCAM!!!!!!!”

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Posted 1 year ago

“Changed delivery date and what was delivered looked nothing like what was ordered. Extremely disappointing! That is a lot of money to spend for it not to be what was purchased.”

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Posted 1 year ago

FlowerShopping.com is rated 1.4 based on 575 reviews