FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.72

1.7 Rating 790 Reviews

18 %

of reviewers recommend FlowerShopping.com

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Metrics

1.7

Based on 790 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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FlowerShopping.com 2 star review on 6th March 2026

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my mom flowers and was charged way more than they were on the website. I called at 3:30 to confirm they were still being delivered and was told they were on the truck. At 3:42 I got an email saying the order was canceled. I called customer service to try to get my money back and I’m being told that she cannot help me. I am reporting this company to the Better Business Bureau.”

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Posted 1 year ago

“they guaranteed one-day delivery, which was the only reason why I selected them. the order was never delivered, and customer service was anything but helpful. i will never use them again.”

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Posted 1 year ago

“Scammers. You will not get what you ordered.”

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Posted 1 year ago

“Apparently you need to specify that you would like the delivery during daylight hours.....I ordered my daughter a bouquet of flowers for delivery on her birthday. She didn't receive them until 9:30pm that night. Sadly, I had to ruin the surprise by asking her if she got them because they were not there by 6:30p. After I notified the company, the flowers showed at 9:30pm. I paid $19.95 for delivery on a certain day and after I inquired about the missing flowers, I was offered a $5 credit on my next order for the late time. I was later told I should have stated a specific time for delivery (note- on the website you can only choose for delivery before 12p for an additional charge and there is no box to check for before bedtime). Customer service is my field and very disappointed in this experience and particularly the very late evening delivery of the flowers. I will not use them again.”

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Posted 1 year ago

“Terrible. I ordered flowers for a friend whose daughter unexpectedly died. Two days after I ordered I received an email saying my order was canceled. I called the number on the email and they told me that they needed to create a customer service ticket and could do nothing. I am still waiting for my $107.97 to be refunded. Don't want to reorder bc not sure that will happen. Scam.”

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Posted 1 year ago

“Confirmed my order and charged my card. Flowers never delivered. After contacting customers service they said they did not service my specific location”

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Posted 1 year ago

“Showed up a day late, not what I ordered, forgot the stuffed animal and the poor person delivering the flowers looked tired and disheveled….poor lady was tired.”

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Posted 1 year ago

“Flowers were ordered on Friday for Sunday delivery for a funeral. I received a confirmation that the flowers would be delivered. On Saturday, I received an auto-generated email telling me that the flowers could not be delivered on Sunday and that the order was going to be cancelled. I was unable to reply to the email and no one answered at customer service. On Sunday, I received another email stating that the flowers were going to be delivered on Monday. I went to the funeral on Monday, no flowers. At 130pm, I received an email stating the the order was cancelled. I have tried multiple times to contact customer service and have left two messages with no return call. The money has not been refunded as of 3 days after the initial order. I wish I would have looked at the ratings before ordering from them. Never again!”

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Posted 1 year ago

“Flowers were not what I ordered. Two flowers were wilted. Card had no recipient or sender name on it.”

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Posted 1 year ago

“This place gets one star.. don’t take my word for it.. place an order today lol”

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Posted 1 year ago

“Horrible customer service. I do not recommend this place. I placed a 100 dollar order on Sunday, for a bouquet that was supposed to be for 1 hour delivery. I was also charged their “additional Sunday fee” of 10 dollars. It’s now more than 24 hours later and the arrangement still has not been delivered. When I called customer service to check the delivery status I was told they cannot see that information and that my arrangement has until 9pm tonight to be delivered. They weren’t even able to confirm my purchase. Why have a customer service line specifically for order/delivery status if they won’t give you any info? Unacceptable for the amount of money I paid.”

Helpful Report

Posted 1 year ago

“I'd give no stars if I was able to. I placed an order for flowers for my friend who is celebrating her 50's birthday. I get a call on the day of the delivery that they would not be able to fill this order as they are in training, when I tried calling back I was informed they were closed. I received an email stating my order was cancelled and I was refunded my payment. They obviously plan their training days, so their system should not have accepted my order to be delivered if they were going to be closed. I WILL NEVER USE THEM AGAIN. Don't waste your time either.”

Helpful Report

Posted 1 year ago

“They called to tell me the flower arrangement I had ordered was unavailable and that they would have a similar order delivered that day. My person never got their flowers and I get an email 2 days later (for a same day delivery!) that my order could not be delivered. I will never order from this establishment again!”

Helpful Report

Posted 1 year ago

“I am extremely unhappy, I ordered a bouquet for my dad's birthday, and it looks nothing like what I paid for. Also, it was missing the balloon and the matching cup. I emailed them a week ago and still haven't heard anything. Hoping I get a response and my REFUND please...or I will never order from them again and I hope I get my refund because it was $90 for just a random bundle of flowers...that is it. I am furious.”

FlowerShopping.com 1 star review on 9th March 2025

Helpful Report

Posted 1 year ago

“False advertisement. I ordered a lovely arrangement of of you photos and got a few stems stuck in a vase. Look at the pictures and you explain to me why you do this. I want my money back so I can send from a real flower shop. Sad”

Helpful Report

Posted 1 year ago

“Poor customer service, substitute orders at will, do not honor (paid) rush delivery. No bueno!”

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Posted 1 year ago

“I ordered flowers for my daughter's 8th birthday that be delivered to her after school care. I received a phone call from a lady saying that a product wasn't available and that they were replacing with something else. A couple hours later I was checking on my status to see if she received them and she did not. I then called customer service and said that they were currently closed Even though it was 11:30 at the times for standard pacific time. I then check my email and see that they sent me two separate emails saying that it was canceled less than an hour after the lady had called me due to the area being supposedly undeliverable. Why didn't she tell me that when she called? Now let's see how long it takes to get my refund.”

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Posted 1 year ago

“I was charged for flowers. They were never delivered supposed to be a same-day delivery. I’ve called three separate times not returned a call back completely ignored.”

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Posted 1 year ago

“AWFUL EXPERIENCE. I missed a call from customer service at 12:30 saying there was an issue with the order. I called back immediately and the voicemail said that customer service was closed. I emailed right away and called multiple more times. They emailed me back at 530 saying I would have to pay 20$ extra for delivery and if I approve it would be sent tomorrow. It is not my friends birthday tomorrow. Horrible.”

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Posted 1 year ago

“I ordered flowers from flowershopping.com for my mother’s birthday. They called the day of the delivery saying the vase I chose was unavailable but would be delivered with extra flowers for the inconvenience. I got an email late the next afternoon saying they couldn’t deliver the order that day and would be deliverered the next day. They called the next day to say they cancelled the order without even trying to use another company. It takes a lot for me to write a bad review like this but I hope I can help someone else avoid going through the same thing. They grossly mismanaged this order and didn’t seem to really care.”

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Posted 1 year ago

FlowerShopping.com is rated 1.7 based on 790 reviews