FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.61

1.6 Rating 704 Reviews

15 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.6

Based on 704 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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FlowerShopping.com 2 star review on 6th March 2026

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unbelievably bad! I’m so frustrated that I didn’t check these reviews first. There’s no accountability or anyone to talk to. I placed an order on a Wednesday to be delivered on Monday and they failed! Don’t order from flower shopping.com”

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Posted 1 year ago

“Do not buy here ! They don’t deliver and don’t give you the money back !”

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Posted 1 year ago

“I never received a confirmation for delivery. I called the customer service number and once I selected the phone prompt it disconnected. When i called the department to place an order the rep said she couldn't check my status. Total scam.”

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Posted 1 year ago

“Don’t do it. I ordered a deluxe arrangement for a hospitality team for a church I had visited a few weeks ago thanking them for their kindness. I paid extra for it to be delivered on a Sunday during their service. I never received confirmation or even a picture of what the arrangement of what the flowers looked liked since the recipient is in another city. When I called a few days after the delivery inquiring about the flowers they said they were busy and would have someone get back with me. No one ever called. This was two weeks ago and as you can see the customer service needs work. I spent a lot for the arrangement and they didn’t put my mind at ease letting me know if it was delivered or how it looked. I finally got in contact with someone at the church and she said they did receive a delivery. I would share a pic of the flowers but I told her don’t waste her time on trying to track them down because if they weren’t the quality I expected I would be even more upset. Lesson learned. I will never order from this company again. Like Amazon, they should take a picture after delivery so customers know what they ordered.. even if the order has to be adjusted. Here’s the “confirmation” I received about the delivery. In my opinion, the is NOT a confirmation… saying “will be delivered shortly” is not a guarantee of delivery. When I called to follow up they never responded…”

FlowerShopping.com 1 star review on 17th November 2024

Helpful Report

Posted 1 year ago

“Extremely dissatisfied with this company. Ordered flowers for my Mom's 60th Birthday to be delivered and even paid a rush fee for early delivery. The delivery was supposed to occur by 1PM. I wasn't notified until 2PM that the order would not be happening. I understand that things happen. My main issue is the lack of communication and it being so late in the day; making is too late for me to make alternate plans. Customer service rep was nice though and issued me a refund. I'm sure I'll never be using them again.”

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Posted 1 year ago

“I would give zero stars if I could! they told me that my order was being delivered and then they said the florist contacted them saying they could not fill the order. When I asked why they said “we don’t know why we are just a wire service.” THEY DON’T CARE! this was a sympathy arrangement for the family of my friend of over 30 years. His mother is having to bury a son and I wanted to send her some kind thoughts. All they can say is full refund and sorry for the inconvenience. This doesn’t cut it. Not only will I never do business with you. I am going to dedicate myself to letting as many people know as possible. You can’t just treat people this way and expect to stay in business. Your service matters, and you clearly don’t care! your suggestion was that I should call local florist. I called you because I can’t get the local florist to answer their phone! then you send me emails telling me to call customer care and customer “care” is saying they are not open, even though it is clearly within your business hours and you just called me! You don’t wanna talk to me! You know what you’ve done is wrong. You are giving your customers the runaround. thanks for compounding my grief. I could not have done it without you”

Helpful Report

Posted 1 year ago

“Do not order from this disgusting company. I cannot believe the horrible way they have acted concerning mistakes made on my order. I ordered a completely white, peaceful bouquet in a basket for my sister who just lost her baby. Without contacting me or even letting me know, they substituted the flowers and delivered a rainbow bouquet that was about as opposite as can be from what I ordered. I immediately contacted them concerning the wrong delivery. You'd think they would send the correct flowers or refund me or something with an apology... But no. They inform me they would only EXCHANGE the bouquet. So take flowers away from the grieving person I sent them to?! I asked for a refund instead but they said they would still go take away the bouquet to do that. I have never experienced such horrible service. I'm truly disgusted. The person (Lisa) I talked to was so unapologetic and rude.”

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Posted 1 year ago

“They cancelled my order at the last minute after I had already paid for it. They would not substitute, or offer anything in return for the cancellation. Will be using a different flower company from now on”

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Posted 1 year ago

“They canceled my entire $300 order 5 minutes before closing for the day. They had the order for 10 hours and did nothing to fulfill it. Only after I called to inquire did they take action. I was notified of the cancellation by email. Aside From a refund, they did nothing to make this right. I’ll never try them again. 1800 flowers all the way!!!”

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Posted 1 year ago

“DO NOT order flowers through this company. I ordered flowers to be delivered for my mother's 70th birthday, and the informed me at the very last minute that they were unable to make the delivery. I few hour later I received an email stating my order was canceled. I read to the Better Business Bureau website that customers were not receiving refunds from this company so I resorted to disputing the transaction with my credit card company.”

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Posted 1 year ago

“Ripped me off. I ordered flowers for my mom’s birthday. They never came. I couldn’t reach anyone by phone . They lied to my bank and told them they delivered them. REPORTED TO BBB.”

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Posted 1 year ago

“I paid more than $100 to get this bouquet delivered. I paid for the “premium” version that is supposed to be two times better than the “as shown” option. Turns out the bouquet they made is not even reaching the expectations of the “as shown” picture/option. I contacted their Customer Service and they told me that according to their policy, the bouquet has been made of equal value as the one shown on the website. Will order from small business from now on, that was a lesson enough. DO NOT BUY FROM THEM PLEASE.”

FlowerShopping.com 1 star review on 7th November 2024

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Posted 1 year ago

“Ordered and paid for overnight delivery. Epic fail. No flowers so ‘cancelled’ 3 days later. DON’T WASTE YOUR MONEY!!! There’s a reason why the BBB investigated!!! :(”

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Posted 1 year ago

“You never delivered the flowers I ordered same day delivery and got charged for it.I reported you to the BBB! You suck! There are NO FLOWERS TO TAKE PICTURES OF! By the way,YOU SUCK!”

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Posted 1 year ago

“I wish I could rate lower!!! I put in a Saturday order for Sunday delivery..paid over $80. So far, 2 days late and counting! Don't try to call, line always says they are closed!!! Will never use again! Ruined mother in law birthday weekend!!!”

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Posted 1 year ago

“They canceled my order with no explanation. Do not use this company.”

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Posted 1 year ago

“They just canceled my flower order with no explanation. It put me in a bad position. Don’t use this company”

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Posted 1 year ago

“Terrible business they ruined my anniversary gift to my wife of 34 years. They appear in ad to be local and couldn’t deliver I only got canned reaponse after complaining about no delivery”

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Posted 1 year ago

“I have tried calling multiple times and phone tree loops. I have sent contact form with no answer. I can't get a delivery confirmation on my order which I am 99%sure it wasn't delivered. Probably will contact BBB”

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Posted 1 year ago

“Placed an order and it never got delivered called the customer service and got no answer during what should have been there normal business hours.”

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Posted 1 year ago

FlowerShopping.com is rated 1.6 based on 704 reviews