FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.52

1.5 Rating 638 Reviews

12 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.5

Based on 638 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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FlowerShopping.com 5 star review on 23rd November 2025

184

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could give them no stars I would... I ordered a bouquet on a Sunday morning at 8:00 a.m. and originally asked for it to be delivered by 12:00 noon the next day to New Jersey... not Alaska, not Hawaii... I paid extra $5.95 for 12:00 delivery and if they couldn't deliver it by 12:00 I understood that... I figured a few hours after 12:00... the package was delivered at 6:00 p.m. after the party was over for the birthday... all day I tried to get customer service ...you can't get a hold of customer service,they don't pick up the phone they jerk you around they answer your email requests six hours later...and all I could get out of them was a refund of the $5.95 for the 12:00 delivery... in but other words they told me that 6:00 at night which was 34 hours after the initial order was acceptable! Like I said after you order it there's no tracking no customer service nothing you're at their Mercy the only way I got to speak to somebody at the phone number was to make believe I was going to place a brand new order and then I wound up in another country and they could not help me to track my package they could only help if I wanted a place a new order. DO NOT ORDER FROM THIS COMPANY....BIGGEST MISTAKE”

Helpful Report

Posted 1 year ago

“THIS COMPANY IS A SCAM!!! DO NOT ORDER FROM THEM! I really wish I had read all of these reviews before ordering. I found this website from a google search. I really wish Google could do something about this, but I understand it may not be doable. I place an order for some flowers to be delivered to someone who lost their spouse. They ask for the zip code up front, I assumed to make sure they could deliver there. After completing my order, I received a confirmation email. Then a couple of hours later, I received another email stating that they cancelled my order due to not being able to deliver in that area (that should have been discovered when they asked for the zip code). I checked my account and they had charged me. I emailed them back immediately and asked how long it would take to be refunded because I needed to order from a place that would deliver. They never responded. So I called. The recording says customer service is closed, although I called during their office hours. I emailed four times and called several different times...no response. I kept checking my account to see if the money had been refunded and it has not. Day 4, I emailed again and let them know how disappointed I was that they canceled my order, took my money, and there's no way for anyone to reach them. I let them know that I would be writing a review. 30 minutes later, I received an email stating that they had looked into my order and they had not charged my card...it was simply just authorized. They then sent two paragraphs describing the different between authorization and charge and stated again that they did not charge me and for me to contact my financial institution directly if THEY were still holding my funds. I emailed them back to let them know that I understand the difference between authorizing and charging, and they DID charge me and needed to refund me ASAP. I never heard back. I will never order from them again and advise everyone else to stay clear of this company. So disappointing!”

Helpful Report

Posted 1 year ago

“I tried to order several bouquets for my sisters birthday on the 25th for next day delivery, on the 26th. I finally picked one within delivery guidelines, placed an order, it went though, money came out of my account, only for them to cancel the order 4 hours later while I was at work. Couldn’t they just tell me no from the beginning???? I would have ordered from some place else!!! Now my sister has no birthday flowers😥.”

Helpful Report

Posted 1 year ago

“I ordered a bird of paradise arrangement which cost an arm and a leg for my husbands birthday and received a day lillies arrangement which I could have gotten out of my garden.”

FlowerShopping.com 1 star review on 25th September 2024

Helpful Report

Posted 1 year ago

“What we ordered is not what we received - no response from customer service.”

Helpful Report

Posted 1 year ago

“Flower arrangement specified could not be full filled. Mylar balloons ordered and payed for, not delivered. Order delivered one day late. Tried contacting company prior to arrangement going out pst time, but company still didn't answer as I wanted to see what arrangement was substituted. I will not be using this company again. I agree with the customer who stated, they should have checked the reviews first 🙏🏽👎🏽”

Helpful Report

Posted 1 year ago

“Wish we had seen reviews before my daughter spent $100. She ordered them for my birthday, then got an email on the day of birthday saying sorry can't deliver and tomorrow is Sunday so it will be Monday. No flowers. They are giving us the run around so attorney being called. They need to be shut down.”

Helpful Report

Posted 1 year ago

“These people are a fraud. I ordered some flowers for my mother’s birthday. The order looks nothing like the picture. They are a fraud!!! Do not order flowers from this company.”

Helpful Report

Posted 1 year ago

“RUN!!! TOTAL SCAM!! RUN!!!”

Helpful Report

Posted 1 year ago

“SCAMMERS! DO NOT TRUST THIS BUSINESS! This company is an absolute disgrace. My husband, who doesn’t speak English, went out of his way to order flowers for me as a special surprise while we’re in different locations. They blatantly lied, claiming the flowers were delivered and that they called me—NEITHER happened. No flowers, no call, NOTHING. To make matters worse, they’re in Nevada, and I’m not even in the same state. It’s clear they preyed on my husband’s lack of English, took his money, and provided zero service. We’ve tried contacting them for a refund, but they’ve gone completely silent. This company is a FRAUD and should not be trusted under any circumstances. They took advantage of someone who just wanted to do something kind. STAY FAR AWAY from these thieves.”

Helpful Report

Posted 1 year ago

“worst customer service ever. Couldn't reach them to even discuss the issue. Paid for early delivery then was advised it would not happen but they would be delivered by the end of business which did not occur. This company is a waste of time and money. Go local.”

Helpful Report

Posted 1 year ago

“If I could give zero stars I would. These people ruined my mom’s birthday. Why take down my phone number and email address if you don’t contact me when there’s a problem with delivery? If I hadn’t reached out to confirm delivery, I would have never even known there was a problem. Terrible experience, do not buy ANYTHING from this company”

Helpful Report

Posted 1 year ago

“Please don’t purchase anything from this company!!!!! Horrible customer service and lack of integrity. They flat out lied and said they would call back and didn’t. I cancelled my order after non delivery and they charged my credit card. The customer service agent said they would correct the problem and they didn’t. I cancelled my order several times on the phone. I ordered purple roses and they delivered pink roses. The florist came and took the flowers back and was really rude. I contacted customer service by phone 12 times and by email 6 times. I sent a picture of roses that was taken back to customer service. They responded and apologized and said they would find another florist. I clearly said I needed the flowers before 1pm or cancel them because they were for an event and I would not be home to receive the flowers. I called several times and canceled the flowers. I never received the flowers and my credit card was charged. I’m extremely upset with Flowershopping.com. Don’t ever use them.”

FlowerShopping.com 1 star review on 18th September 2024

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Posted 1 year ago

“Paid my money through online ordering. It was not delivered. I paid the expedited fee and it was not delivered. Do not order from this site. It is a scam”

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Posted 1 year ago

“Very dissatisfied. Product was not even close to what I was expecting and for the price you would think you would get better service. Will not use them again.”

FlowerShopping.com 1 star review on 13th September 2024

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Posted 1 year ago

“Horrible. I ordered anniversary flowers and they never arrived but I did get a "confirmation" email. What a joke. DO NOT USE!!”

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Posted 1 year ago

“Very poor rush delivery.. One day late ,and still wating..RUN AWAY. PLEASE!!!”

Helpful Report

Posted 1 year ago

“Horrible! What I ordered, a beautiful bouquet called Pretty Please, and what was delivered was a bud vase with 6 flowers in it. What a scam. NEVER order from this place. It says it is family owned and the misrepresentation is off the charts. Worst florist experience I have ever had.”

FlowerShopping.com 1 star review on 4th September 2024

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Posted 1 year ago

“I paid $100 for a case of grass. Also the wrong color. Terrible terrible terrible.”

Helpful Report

Posted 1 year ago

“I ordered tulips for my wife’s 49th birthday through Flowershopping.com, expecting a beautiful bouquet for a special occasion. Unfortunately, they delivered roses instead, which was a complete disaster. My wife suffers from asthma and respiratory issues triggered by roses, so this mistake was not only disappointing but also potentially harmful. When I reached out to customer service, they requested a photo of the delivered flowers. I complied, only to receive a response that was utterly unhelpful. Their reply stated that they followed their substitution policy and that tulips were out of season, so they replaced them with roses of similar value. They failed to address the fact that roses are a health hazard for my wife. Their response was dismissive and lacked any genuine concern for the issue. They claimed there was nothing more they could do since the roses were not wilted, which is absurd given that the primary issue was my wife’s health, not the condition of the flowers. I expressed my frustration and requested a full refund, explaining that roses were unsuitable for my wife and that they could have contacted me to discuss alternative options. Instead of a resolution, I was met with silence. To make matters worse, their website should not offer tulips if they cannot supply them, especially on the same day. The whole experience was a nightmare, and their customer service was non-existent. I will be posting all details and email correspondence in my review. Avoid Flowershopping.com if you value customer care and timely, accurate deliveries. They did not even offer refund.”

Helpful Report

Posted 1 year ago

FlowerShopping.com is rated 1.5 based on 638 reviews