FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.31

1.3 Rating 509 Reviews

7 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.3

Based on 509 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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FlowerShopping.com 1 star review on 30th May 2025

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted to give 0 stars but that was not an option. I ordered a fruit arrangement with some flowers to be sent to my family in Arizona for Christmas. It was to be delivered between 12/22-12/24/24. That was great. On 12/24/24 I was notified that it couldn't be delivered because they were too busy and had only worked until noon. It would be delivered on 12/26/24. Ok, one day late. On 12/26/24, again, no delivery. After business hours on the 27th, I get notified that the florist can't fulfill my order because they don't have the fruit they advertised. What did I want them to do? They could send flowers (my card mentioned their healthy lifestyle). I said no, find a florist that can fulfill the order and use them or go to the grocery. No they couldn't do that, they were canceling my order. It was a week late (almost) and now it appears that I didn't send my family a gift!! Don't use this place! They advertise things they do not have!”

Helpful Report

Posted 4 months ago

“We placed our order and delivery date. On the day of delivery, we got 3 notices that they were unable to deliver our arrangement. They were sorry for the inconvenience. No explanation, no reason. No welcome home gift for our friend who had been recovering for 4 months in the hospital. If I could I would give a minus star.”

Helpful Report

Posted 4 months ago

“This company accepted my order on Dec 28 for same day delivery. No delivery happened. After several emails with new delivery dates they finally sent an email on January 10 25 that they were unable to deliver in Nanaimo BC. Totally useless and unreliable company”

Helpful Report

Posted 4 months ago

“Flowers never showed up but I got a delivery notification. I called for refund and was hung up on because she didn’t want to hear my dissatisfaction. She refused any accountability and offered no apology. DO NOT DO BUSINESS WITH THIS COMPANY!!!”

Helpful Report

Posted 4 months ago

“Order Cancellation XXXXX378 --FLOWERSHOPPING.COM A scam - I ordered got the confirmation for birthday delivery and then cancelled at the end of the birthday -- so no way to cure! Google should NOT allow this scam at the top of the search!”

Helpful Report

Posted 5 months ago

“Ordered flowers for my wife's retirement - never showed up. They said, sorry, we do not deliver to your area after allowing me to buy them. It was for Sacramento, CA! You don't deliver there????? Horrible customer experience”

Helpful Report

Posted 5 months ago

“I ordered flowers for the funeral of a Dear Friends wife who suddenly passed away. I picked an arrangement and paid extra for Sunday delivery. They contacted me on Monday to tell me they never delivered Sunday. Then missed the funeral altogether on Monday, claiming to upgrade and send flowers to the home instead. Finally on Tuesday they emailed me that they somehow failed to deliver at all offering a refund. I am embarrassed and ashamed to feel bereavement guilt and humiliation to boot. I pray my friend will forgive me for trusting these Clowns with a sensitive service.”

Helpful Report

Posted 5 months ago

“I have ordered twice from this website/ company and both times my order has been nothing like what i ordered. I was informed after the first time i ordered that if specifics weren’t available they would do as close as possible to the arrangement. The arrangement i paid for was black and white, but what they sent was pink, purple, yellow, and orange. When i complained about it just like the second go around i was told that they “upgraded” my arrangement. If you can’t send almost exactly what the customer wants they should be notified and not you get to pick for them. Especially not with the price of these arrangements! Customer service is a complete joke and i was told since they “upgraded” my arrangement they saw no compliant and my file was done. Don’t order from them unless you want complete surprise for a high price.”

Helpful Report

Posted 5 months ago

“Nothing like the photo, much much worse. When complaining, they said I should of said "no substitutions". Bouquet was supposed to have all roses in a tea cup and received carnations in a cheap glass.”

Helpful Report

Posted 5 months ago

“Customers beware....I ordered a non toxic palm for my friend who has pets. The company did a substitution plant (a peace lily) which is toxic to cats. Without contacting me first. After a few back and forth with customer service they basically said they'd take 10% off of the plant they substituted. Doesn't do me any good, recipient still can't keep the peace Lily due to safety concerns for her pets. Make sure you contact company if you have pets or allergies and need the plant you ordered. 90+ dollars out the window. Very bad customer service. Had to go out and grab a palm at the grocery store fir 1/5 the price of the poor substitute plant. Unhappy customer here”

Helpful Report

Posted 5 months ago

“Horrible. Ordered flowers on 12/26 asking for Saturday 12/28 delivery (which they offered). Flowers didn’t come. When I asked where my order was at 3pm only then did they say “your order can’t be completed”. They offer Sunday delivery if Saturday cannot be accomplished. But told me they can’t do it. Will never use them again. Don’t waste your time”

Helpful Report

Posted 5 months ago

“Placed an order before reading all these reviews and I was really worried my flowers wouldn't be delivered, but they were and I'm pretty happy with them. I had ordered same-day delivery on boxing day (26th) and my order ended up being delayed, which is understandable since it's the holidays, but I wish they had been a bit more communicative. I got an email on the morning of the 27th apologizing about the delay and confirming that they would be delivered the following day (but didn't specify whether that meant the 27th or 28th). They were delivered later that day (27th, so one day late) and I got a "confirmation" email saying that they were delivered/would be delivered soon. They don't look identical to the picture, but I think it's close enough, and the dog stuffed animal is cuter than the bear in my opinion anyway. My boyfriend was happy with them and that's all that matters to me. I'm fairly certain this is just another company like Bloomex that contracts out to local florists, and while my experience was alright I think I'll just order from an actual local florist next time.”

FlowerShopping.com 3 star review on 27th December 2024

Helpful Report

Posted 5 months ago

“This has been by far the worst experience, it’s more than 24hours later and still no delivery. All i get is we are investigating when there was NEVER A DELIVERY. And they won’t give my money back, they don’t have an answer to what happened to the order. I’m dumbfounded and beyond upset. Do NOT ORDER FROM HERE ITS A SCAM”

Helpful Report

Posted 5 months ago

“They delivered flowers 10 days late and after I had cancelled my order and still charged me full price. DO NOT ORDER FLOWERS THROUGH THIS PLACE! Horrible customer service. Very unfriendly.”

Helpful Report

Posted 5 months ago

“They never delivered my flowers after I talked to customer service and they said it would deliver by a certain day then they canceled my order unbelievable and I honestly think this is a scam company”

Helpful Report

Posted 5 months ago

“This site is a scam big time. Ordered an arrangement, not even a day later, cancelled my order due to inability to deliver blah, blah, blah.... Contacted my bank and had charge denied. Don't use this scam!!!!!!! Impossible to contact. They set it up this way!!!!”

Helpful Report

Posted 5 months ago

“I ordered 2 identical arrangements to 2 separate coworkers. One recieved theirs and loved them. They were both set to be delivered on Thursday 12/ 19. Thursday I tried to call about the second delivery only to have to submit the request via email. On Friday and 12:00 I received a confirmation email for the second delivery that they clearly missed for the day before. At 5:01 I received a cancellation email stating that they would not be able to fulfill the order and are refunding the money. NO PHONE CALL or offer to send it any other day prior to Christmas. Now instead of rewarding a team for their hardwork, thanks to you I have slighted on coworker and had to pay double to get another arrangment sent. TERRIBLE CUSTOMER SERVICE”

Helpful Report

Posted 5 months ago

“I wanted something to portray the holidays. Last year I went with red and although there were substitutions it looked okay. I picked a winter white looking arrangement this year. What was delivered 12/21/24 is NOT a great depiction. It looks amateur like and definitely not Christmas/New Year’s. Why have pictures and categories to pick from if you can’t represent?”

FlowerShopping.com 1 star review on 23rd December 2024

Helpful Report

Posted 5 months ago

“I ordered an arrangement for delivery and received an email moment's later confirming my order. I went to sleep thinking everything was taken care of. The next morning I saw an email sent two minutes after the confirmation email saying my order was canceled. This company cannot deliver.”

Helpful Report

Posted 5 months ago

“Worst company ever. Ordered flowers for Christmas two weeks ago. I asked that they be delivered 12/19. Starting 12/19, I got daily emails from them saying “so sorry, can’t deliver…”. Their contact phone number was unavailable. Today, 12/21, I received an email saying they couldn’t deliver the flowers and cancelled the order.”

Helpful Report

Posted 5 months ago

FlowerShopping.com is rated 1.3 based on 509 reviews