FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.40

1.4 Rating 575 Reviews

9 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.4

Based on 575 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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FlowerShopping.com 1 star review on 6th September 2025

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor customer service, substitute orders at will, do not honor (paid) rush delivery. No bueno!”

Helpful Report

Posted 6 months ago

“I ordered flowers for my daughter's 8th birthday that be delivered to her after school care. I received a phone call from a lady saying that a product wasn't available and that they were replacing with something else. A couple hours later I was checking on my status to see if she received them and she did not. I then called customer service and said that they were currently closed Even though it was 11:30 at the times for standard pacific time. I then check my email and see that they sent me two separate emails saying that it was canceled less than an hour after the lady had called me due to the area being supposedly undeliverable. Why didn't she tell me that when she called? Now let's see how long it takes to get my refund.”

Helpful Report

Posted 6 months ago

“I was charged for flowers. They were never delivered supposed to be a same-day delivery. I’ve called three separate times not returned a call back completely ignored.”

Helpful Report

Posted 6 months ago

“AWFUL EXPERIENCE. I missed a call from customer service at 12:30 saying there was an issue with the order. I called back immediately and the voicemail said that customer service was closed. I emailed right away and called multiple more times. They emailed me back at 530 saying I would have to pay 20$ extra for delivery and if I approve it would be sent tomorrow. It is not my friends birthday tomorrow. Horrible.”

Helpful Report

Posted 6 months ago

“I ordered flowers from flowershopping.com for my mother’s birthday. They called the day of the delivery saying the vase I chose was unavailable but would be delivered with extra flowers for the inconvenience. I got an email late the next afternoon saying they couldn’t deliver the order that day and would be deliverered the next day. They called the next day to say they cancelled the order without even trying to use another company. It takes a lot for me to write a bad review like this but I hope I can help someone else avoid going through the same thing. They grossly mismanaged this order and didn’t seem to really care.”

Helpful Report

Posted 6 months ago

“I was charged almost double for my order for flowers that were not delivered. I wasn’t notified that the flowers weren’t going to be delivered. When I finally reached out to them for a refund, they gave me a runaround for a week and a half about even getting a refund. Huge scam do not order from this website.”

Helpful Report

Posted 6 months ago

“Never delivered flowers paid extra for Sunday delivery then not delivered and called for update then got a notification that my paypal order amount was increased by another 1.55 for unknown reasons Customer service never called me back Do not use this business for anything important in regards to delivery of flowers”

Helpful Report

Posted 6 months ago

“Don’t order from here. BIG TIME SCAM”

Helpful Report

Posted 6 months ago

“Needed to cancel my order and impossible to reach them. Major rip off. Scam company.”

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Posted 6 months ago

“I ordered my flowers with plenty of time in the day and was assured that I would have the flowers ordered the same day with paying an extra Sunday fee. They waited until the next day to tell me they weren’t coming and did not give me my delivery extra fees refunded. Terrible customer service I would use any other site”

Helpful Report

Posted 6 months ago

“What I ordered for my mother in law looked NOTHING like wha she received grocery store! I paid to upgrade the content of roses too! I ordered purple roses with purple filler: see pic below What she received: see pic below She received pink roses with baby's breath! I spent almost $100.00 for the purple roses and she was delivered pink roses with baby breath! NOTHING LIKE WHAT I ORDERED!”

FlowerShopping.com 1 star review on 3rd March 2025

Helpful Report

Posted 6 months ago

“Nothing like what I ordered. Then they tell me the substitutions used were acceptable. Nobody asked me about substitutions. News to me. Big disappointment especially for the cost. Was worth less than half of what I paid.”

FlowerShopping.com 2 star review on 2nd March 2025

Helpful Report

Posted 6 months ago

“We ordered a baby boy vase with 2 balloons and a bear and received dead flowers with a lamb and no balloons. We payed extra to have it deliver to the hospital and it was 2 hours late and we were completely embarrassed so embarrassed that we didn't even take into the room.”

Helpful Report

Posted 6 months ago

“Customer service is garbage. Spent 140 and I don’t know if they will be delivered or not I call and get through to nobody so I’d imagine that’s a big waste of money. Definitely won’t be using these guys again”

Helpful Report

Posted 6 months ago

“Hello customer service, The order made February 18, #4035014 was very disappointing. I ordered the deluxe with 24 white, 8 pink and 3 rose with a ribbon. 13 pink and 13 white arrived and was not worth 133 dollars. The arrangement was very small, nothing like the display. Please refund some of the money. I will not order from here again. Sincerely Lavonne”

Helpful Report

Posted 6 months ago

“I ordered the Gentle Thoughts Spray for a funeral. It was substituted with a very cheap looking bouquet, that was no where similar to what I ordered. Pictures on the site look great, but not what you'll receive. I'll be reporting this site to FTC, Internet Crime Complaint Center and any other entity where I can report them.”

FlowerShopping.com 1 star review on 27th February 2025

Helpful Report

Posted 6 months ago

“I requested same day delivery, I ordered at 9:45am. They did NOT receive as I requested. Plenty of time to get order out for same day”

Helpful Report

Posted 6 months ago

“Ruined my moms birthday so thanks”

Helpful Report

Posted 6 months ago

“FlowerShopping.com has a very nice photo selection of all types of arrangements, however; I can only speak to my order of the Paradise Palm & Paradise Found items. The items that arrived were on time.The photos were lovely but, the items delivered to the funeral home were not like the description on website. Please don’t be fooled into believing you will receive what you observe on the website. You will be disappointed as I was not to mention embarrassed by the attempt of the florist they used to recreate the look. The website does mention the florist can make substitutions of equal or greater value but that’s up for debate. I was thankful to have something arrive for my brothers funeral but extremely disappointed in what I saw. I even looked past the arrangements that were my order because they weren’t what I saw online. I would not recommend using this website unless you’re willing to accept the fact that they can make substitutions without notifying you so maybe you can have some say so in the final look. FlowerShopping.com is aware of my dissatisfaction & their response is “we apologize for your unhappiness…” they believe the substitutions made were suitable in order to deliver “nice arrangements” for the service. Do Not think what you see is what you’ll get & if you’re okay with that then you will be satisfied with FlowerShopping.com.”

FlowerShopping.com 2 star review on 25th February 2025

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Posted 6 months ago

“Stupid idiots not a company!”

Helpful Report

Posted 6 months ago

FlowerShopping.com is rated 1.4 based on 575 reviews