FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.31

1.3 Rating 509 Reviews

7 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.3

Based on 509 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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FlowerShopping.com 1 star review on 30th May 2025

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not order from this company. After my recipient told me yesterday that they tried to deliver but weren’t home I have reached out twice by phone and the number they give you tells you they can’t help you, but will send a ticket to customer service. After getting a reply saying they are sorry via email from cs ( no phone call mind you) and that they will try to redeliver, but it is 3:00 the following day and they still can’t tell me anything. I will never use them again!”

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Posted 3 months ago

“Poorest customer service. They took payment for an order then cancelled as they don't deliver in that area I was told. Why would your website allow an address to any area you do not cover?! They took payment from me, they cancelled they order and I've been waiting 5+ days now for my refund. It I could give 0 stars I would”

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Posted 3 months ago

“THE worst customer service experience I have had this far.”

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Posted 3 months ago

“I ordered two types of balloons and neither type of received. The flowers looked like they were dying. I will not recommend this company nor use this company again. Terrible experience.”

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Posted 4 months ago

“I am mad at myself because I checked for review after being scammed. I ordered the flowers on January 30 to be delivered on February 1 before or at the beginning of the viewing at the funeral home. I asked a family member of they saw the flower from the picture after the whole funeral. They said no. I called customer service past 1 PM and never received a call back. How inconsiderate you can be.”

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Posted 4 months ago

“I paid for same day delivery and my recipient never received it! What is the point of paying for same day delivery if they are unable to execute this.”

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Posted 4 months ago

“This company makes substitutions and do not inform the paying customer that they are NOT sending what you paid for. My daughter inlaw birthday arrangement was delivered on New Years Eve and it was not an arrangement designed to be a "form of gift box", but instead a plain flower arrangement in a clear glass vase was delivered. They never informed me of the substitution. We live 600 miles away from each other. I often send flowers to family members. My daughter sent a photo of the flowers and this is how I found out about their substitution. I asked for them to correct their mistake or refund me. They offered to give me 25 percent refund, I have not received this refund. I selected this company because they are located near her home and I intended to use them for her during holidays and special occasions. I will never order from this company again. Very unprofessional as well.”

Helpful Report

Posted 4 months ago

“Never got flowers delivered to funeral home for funeral. How cruel and inconsiderate can you be!!! They should be out of business. They are frauds! Thank goodness I got a refund and my credit card company alerted. Do not use go with FTD at least you will get tracking and e-mails on status plus a receipt.”

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Posted 4 months ago

“Ordered flowers for my daughter for her birthday and they did not deliver and did not notify me that they didn’t deliver and didn’t refund me until I called to ask about it. Don’t waste your time or money.”

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Posted 4 months ago

“Ordered before noon on Saturday a same-day delivery, as advertised. At 5:00pm, got email advising order would be delivered the following Monday. Monday morning, got another email, saying order had been cancelled as deliveries not available to the location. A weekend wasted, and occasional missed due to FlowerShopping.com. Will never use again.”

Helpful Report

Posted 4 months ago

“Terrible terrible terrible . I placed an order for flowers in a heart shape . Received an email stating that they could not give me what I paid for and that they would have to change it to a birthday theme instead . I do understand that they have a “Substitution policy” but you are supposed to contact the customer and let them know what the substitution will be and if they are okay with that!!!!!!! You cannot choose for the customer ! What type of business would do such thing !!!! I was offered 10% off this order when they already took my money!!! I am so tired of unprofessional MONEY HUNGRY businesses . They only care about the money and not the customers . I can tell you now this business will NEVER be successful and it’ll be shut down soon”

Helpful Report

Posted 4 months ago

“Sent a housewarming gift of Orchids to my niece orchids wilted and already a yellow dead leave she has had them a week. So very disappointed! 240 dollars not very well spent”

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Posted 4 months ago

“I am so f***ing mad right now it's insane. Spent almost 100$ and ordered a bouquet to be delivered almost 2 weeks in advance. 15 minutes before it was supposed to arrive my order gets canceled and I am stuck with no places open for flowers, no heads up, or nothing. Worst customer service I have ever seen in my life and this place is a scam. Waste ur money, ur time, and the headache cause good lord I am fuming right now.”

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Posted 4 months ago

“I ordered sympathy flowers that were never delivered. They contacted me 9 days later saying they would refund me. 9 DAYS!!!! HORRIBLE customer service. No one returns calls or emails. BEWARE. Your funeral arrangement will never arrive!”

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Posted 4 months ago

“Beware!!! This is an awful business. I've never been so mistreated in my life. They promise something they can't deliver, they are terrible at communication and I don't know how this website is still up and they keep offering something they can't provide.”

Helpful Report

Posted 4 months ago

“Claim to have same day delivery but did not deliver that day. I was sent an email at the end of their work day stating the flowers were “successfully delivered or will be very shortly.” I reached out to customer service who claim to not have the capability to track where the delivery is. Was told to expect a call within 24 hrs for a response as to where it is even though it was “delivered successfully”. My wife was having an aweful day and I wanted to cheer her up with some flowers and now we are both upset and I’m out $75 dollars. Flower shopping.com sucks ass and I warn anyone else to not waste your money on a company that cannot deliver on their promises of same day delivery by printing shipments and sitting on the packages all so that they can appear to be making the deliveries but in fact cannot and leave their customers wondering where their orders are.”

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Posted 4 months ago

“I am very disappointed with the bouquet I received. The flowers looked nothing like the photos on the website. I order premium bouquet for my sister birthday. But flowers were not fresh and many of them of them are wilted, and the arrangement seemed rushed and poorly done. For the price I paid, I expected a fresh and beautifully arranged bouquet, but unfortunately, this was not the case. I wish i could do minus rating. What order is different than what is received. Also I I paid for a balloon, and there was no balloon.”

FlowerShopping.com 1 star review on 18th January 2025

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Posted 4 months ago

“Scam!!! Do not order!!! They do not sell flowers.”

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Posted 4 months ago

“They did not deliver the flowers and did not tell me.”

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Posted 4 months ago

“I ordered a flower arrangement on Jan 6, 2025 for my wife for our 45th wedding anniversary. The delivery date was supposed to be today, Sunday, January 12, 2025. It hasn't been delivered as of 6:30 pm today. (January 12, 2025) I even paid an extra fee for it to be delivered on a Sunday. I emailed customer service twice and have yet to get a response. Next, I will file a report with the BBB. Also, I'll contest the charges with my credit card company.”

Helpful Report

Posted 4 months ago

FlowerShopping.com is rated 1.3 based on 509 reviews