FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.61

1.6 Rating 704 Reviews

15 %

of reviewers recommend FlowerShopping.com

Company Reviews

Questions

Metrics

1.6

Based on 704 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how FlowerShopping.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FlowerShopping.com 2 star review on 6th March 2026

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over 300+ complaints filed with the BBB. Flower packages advertised on website will are not what's delivered. They will not give refund and they will disconnect your calls when trying to get ahold of customer service.”

Helpful Report

Posted 8 months ago

“The people in this company are scam artists. They get you to click on their web page by pretending to be the local florist that you googled. I ordered an arrangement for a funeral that was supposed to be purple flowers, 26" wide by 28" high, and in a large basket. The price was high ($140 plus delivery), but it was a large arrangement. What they sent was a few pink and purple flowers in an arrangement that was about 12" wide by 10" high. They refuse to refund my money. Do not do business with them.”

FlowerShopping.com 1 star review on 22nd July 2025

Helpful Report

Posted 8 months ago

“Flower shopping delivered my flowers (EXACTLY LIKE PHOTO) within three hours of ordering. Across the country. Very impressed. Thank you!”

FlowerShopping.com 5 star review on 22nd July 2025

Helpful Report

Posted 8 months ago

“I will never order again Placed my order for a family funeral they couldn't make it to deliver it so I didn't have any..Now I can't get my money refunded it's going on 15 days atp Idk wat to do real mad that's 80 bucks ...Guess should read the reviews first..smh it's sad no flowers and yall stole my money”

Helpful Report

Posted 8 months ago

“I ordered a surprise flower arrangement with chocolates for an employee anniversary! When the arrangement arrived the employee accepted the arrangement and the Delivery Person sang happy anniversary to the employee - she stated this made her day! ❤️🎁”

FlowerShopping.com 5 star review on 18th July 2025

Helpful Report

Posted 8 months ago

“I would advise buying your flowers somewhere else. They're right even when their wrong. I spent $107.15 for an arrangement and got the Wal-Mart special. I complained about the first flowers sent in a vase. Not even close to what I ordered. It took 3 days for them to have another arrangement and still was not correct! I asked for a partial refund and was denied. Don't deal with this company, cause you'll be very disappointed. They don't send what is pictured. Dint know why they even have pictures. Attached is what should have been and what was delivered.”

FlowerShopping.com 1 star review on 17th July 2025

Helpful Report

Posted 8 months ago

“Ordered an arrangement for same day delivery and ordering has been processing for hours, I call to receive a status and told me all the florist are refusing the order and they are still looking for a florist, definitely not a good place to order from when you need something special.”

Helpful Report

Posted 8 months ago

“I ordered a Yellow Miniature Rose Plant in a basket with a bow from FlowerShopping.com for a friend who was recovering from surgery. What was delivered was nothing close, just a few cut flowers (including two peach roses and some chrysanthemums) loosely arranged in a glass vase, without even a bow. It wasn’t a rooted plant, wasn’t yellow roses, and wasn’t in a basket. This does not follow their own substitution policy. Before ordering, I called the company directly to get an assurance that if a substitution was necessary, I would be notified in advance so I could cancel. That did not happen. Because it was a delivered, surprise gift, I only found out about the switch when the recipient sent me a photo of the unexpected flowers much later. The card message was also mishandled. Rather than a proper florist’s enclosure, it was a folded piece of paper stuck into the arrangement, offering very brief sender information which left the recipient confused. Customer service told me a full refund would only be issued if the local florist who they used, went to the recipient’s house and took the flowers back, which is both impractical and insensitive, especially for someone recovering from surgery. This is a delivery-only business. By their logic, they are never held completely responsible and never issue full refunds unless the flowers are taken back, even if the product is completely wrong. I didn’t know about the error until it was too late because the flowers had died (which may not have happened if the intended rooting plant was delivered). Besides, I would not have wanted them to return to the home of someone recovering from surgery just to take back a gift meant to comfort her. After multiple emails, they offered to refund only 25% of the product price before delivery, plus $5 for the card error which never came. This entire experience was completely unsatisfactory! I will not use them again and recommend others look elsewhere, especially when kindness and reliability matter.”

FlowerShopping.com 1 star review on 16th July 2025

Helpful Report

Posted 8 months ago

“The arrangement I ordered could not be delivered on a Sunday, which is what I requested. Because they couldn't fulfill my request, they offered to upgrade the arrangement and deliver it on Monday, which they did. The person to whom I sent them was very pleased. She sent me a photo of the arrangement. It was absolutely beautiful. I would definitely use this company again.”

Helpful Report

Posted 8 months ago

“Amazing service and the flowers were beautiful!!”

Helpful Report

Posted 8 months ago

“I sent flowers to my family and selected the “as shown” option. The bouquet is shown tall, with multiple roses and many other flowers. What we received looks nothing like the photo. There is only one rose that looks brown and a couple carnations in the back. The flowers are cut super short, and the bouquet looks very plain and not fresh. I am very disappointed in this order and embarrassed to have sent it to my daughter in law.”

Helpful Report

Posted 8 months ago

“I ordered flowers for a friend's birthday and they did not show up when they were suppose to. I called customer service and they said they cant deliver them for two more days. Her birthday would have passed by then. I had to get a refund and find somewhere else.”

Helpful Report

Posted 8 months ago

“They advertise as a local shop. Ordered flowers for my Aunts Funeral. They called me 1 hour before real local shops close and said they could not deliver the flowers tomorrow. They do this when people are grieving. DO NOT DO BUSINESS WITH THIS COMPANY”

Helpful Report

Posted 8 months ago

“When i order the flowers, I paid for express delivery by 1pm. That didn't happen. Then it didn't happen day one. Received an email stating will be delivered the next day. So I call customer service 3x and each time they placed me on hold and tried calling the florist. They came back, and said the florist is not answering. So they couldn't get an update on delivery status. Finally at 6pm the second day I ended up canceling the order. Now still waiting on a refund. Wonder how long or how many phone calls it will take for that to happen. They don't guarantee anything. I will never try them again.”

Helpful Report

Posted 8 months ago

“Ordered flowers and they never showed up. Kept calling customer service I was just told someone would call me back”

Helpful Report

Posted 8 months ago

“I sent a friend a succulent arrangement and it was so nice looking and healthy.”

FlowerShopping.com 5 star review on 7th July 2025

Helpful Report

Posted 8 months ago

“Placed an order for flowers and balloons to be delivered the next day. Only to be greatly disappointed the next day when I received an email stating they do not deliver to that area. Why accept the order and charge my credit card if you CANT follow through.”

Helpful Report

Posted 8 months ago

“They had to make a substitute in my order and were unable to contact me before delivering. I was very pleased with the substitute and the arrangement. I I will be recommending to everyone how pleased I was with the service. Thanks again.”

Helpful Report

Posted 8 months ago

“I ordered my wife’s favourite flowers to be delivered to her office on her birthday. I had to be away for work that day, so I paid extra for rush delivery to make sure she received them while she was at work. Despite several follow-ups and confusing answers from customer service, the flowers were delivered hours late, completely missing the moment. And the worst part? They sent a potted orchid — something she doesn’t even like. I found out later that Flowershopping is just an online middleman. They take your order and forward it to the cheapest florist they can find, without caring about quality or accuracy. When I complained, their response was: “The order was done correct to recipe and substitution policy using flowers of equal/higher… we are not able to assist in the complaint.” No responsibility, no apology, and no refund. Don’t waste your money or ruin a special moment. Order directly from a local florist to support small businesses, avoid poor substitutions, and actually get what you paid for. Avoid Flowershopping — they’re just an online middleman profiting off bad service.”

Helpful Report

Posted 8 months ago

“I searched online for a local florist in my son’s town, and evidently got redirected to this company . I ordered a $49.99 flower and it ended up totaling $92. If I order before 3 it would be delivered today. They sent me an email saying they didn’t have the exact one I had picked out and would substitute. I called to cancel and each “department” (pick 1, pick 2 etc) couldn’t transfer me to the proper department so I had to call back to get to the correct department and then 10 min wait after I’d already been on the phone for 10 min. Tried to cancel through credit card, but couldn’t have to wait to dispute. It was delivered today. I don’t believe it look like what I ordered and certainly doesn’t look like $92 worth. I’m very disappointed!”

FlowerShopping.com 1 star review on 4th July 2025

Helpful Report

Posted 8 months ago

FlowerShopping.com is rated 1.6 based on 704 reviews