FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.40

1.4 Rating 575 Reviews

9 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.4

Based on 575 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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FlowerShopping.com 1 star review on 6th September 2025

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Payed $116 dollars and did not get what I ordered, customer service pretty much said close enough we will refund some of your money, I sent pics of what I ordered and what I got... not even close.”

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Posted 5 months ago

“Not deliver on time. The call center has no access to the order. Wasting the time and money”

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Posted 5 months ago

“This place is terrible and I regret using them to send flowers to a friend. First they did not deliver on the day that the order was placed even though it was within the same day delivery window, then when the flowers got delivered the following day, the arrangement looked like the cheapest, laziest version of what I actually ordered. It looked NOTHING like the picture and I’m very disappointed in them.”

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Posted 5 months ago

“I ordered a small bouquet of flowers for my granddaughter. They were $36 and very pretty in the ad. Look on their page for the ones called "what a treat" deluxe. Then look at the picture of what she actually got. AND it wasn't until today that I saw there was a $20 delivery charge. So I paid $56 for that junk. I could have driven them an hour away to her myself for flowers/gas a lot less than that. what a joke.”

FlowerShopping.com 1 star review on 15th March 2025

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Posted 5 months ago

“I love in Memphis, TN. My best friend resided in Phoenix, AZ. She died last month (February) and unfortunately, I couldn't attend her memorial. I told her daughter I would send flowers. Purple was the color requested. I found a beautiful arrangement on the website called Dreaming Of Roses. They came in a purple vase. I ordered the day before the service. What was delivered was an assortment of TULIPS! Of course I was VERY upset and tried frantically to reach customer service to no avail. The daughter gave me a pic of the little cal florist that fulfilled the order. Upon speaking with the lady, she said there must have been a mixup. The replacement arrangement was STILL not what I ordered! I put in a complaint earlier this week and have yet to hear from anyone. I'm so hurt because I couldn't be there to say my final goodbye to my best friend and the flowers were such a disappointment! I wouldn't order through this service again if my life depended on it!!”

FlowerShopping.com 1 star review on 13th March 2025

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Posted 5 months ago

“Ordered my mom flowers and was charged way more than they were on the website. I called at 3:30 to confirm they were still being delivered and was told they were on the truck. At 3:42 I got an email saying the order was canceled. I called customer service to try to get my money back and I’m being told that she cannot help me. I am reporting this company to the Better Business Bureau.”

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Posted 5 months ago

“they guaranteed one-day delivery, which was the only reason why I selected them. the order was never delivered, and customer service was anything but helpful. i will never use them again.”

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Posted 5 months ago

“Scammers. You will not get what you ordered.”

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Posted 5 months ago

“Apparently you need to specify that you would like the delivery during daylight hours.....I ordered my daughter a bouquet of flowers for delivery on her birthday. She didn't receive them until 9:30pm that night. Sadly, I had to ruin the surprise by asking her if she got them because they were not there by 6:30p. After I notified the company, the flowers showed at 9:30pm. I paid $19.95 for delivery on a certain day and after I inquired about the missing flowers, I was offered a $5 credit on my next order for the late time. I was later told I should have stated a specific time for delivery (note- on the website you can only choose for delivery before 12p for an additional charge and there is no box to check for before bedtime). Customer service is my field and very disappointed in this experience and particularly the very late evening delivery of the flowers. I will not use them again.”

Helpful Report

Posted 5 months ago

“Terrible. I ordered flowers for a friend whose daughter unexpectedly died. Two days after I ordered I received an email saying my order was canceled. I called the number on the email and they told me that they needed to create a customer service ticket and could do nothing. I am still waiting for my $107.97 to be refunded. Don't want to reorder bc not sure that will happen. Scam.”

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Posted 5 months ago

“Confirmed my order and charged my card. Flowers never delivered. After contacting customers service they said they did not service my specific location”

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Posted 5 months ago

“Showed up a day late, not what I ordered, forgot the stuffed animal and the poor person delivering the flowers looked tired and disheveled….poor lady was tired.”

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Posted 5 months ago

“Flowers were ordered on Friday for Sunday delivery for a funeral. I received a confirmation that the flowers would be delivered. On Saturday, I received an auto-generated email telling me that the flowers could not be delivered on Sunday and that the order was going to be cancelled. I was unable to reply to the email and no one answered at customer service. On Sunday, I received another email stating that the flowers were going to be delivered on Monday. I went to the funeral on Monday, no flowers. At 130pm, I received an email stating the the order was cancelled. I have tried multiple times to contact customer service and have left two messages with no return call. The money has not been refunded as of 3 days after the initial order. I wish I would have looked at the ratings before ordering from them. Never again!”

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Posted 5 months ago

“Flowers were not what I ordered. Two flowers were wilted. Card had no recipient or sender name on it.”

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Posted 5 months ago

“This place gets one star.. don’t take my word for it.. place an order today lol”

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Posted 5 months ago

“Horrible customer service. I do not recommend this place. I placed a 100 dollar order on Sunday, for a bouquet that was supposed to be for 1 hour delivery. I was also charged their “additional Sunday fee” of 10 dollars. It’s now more than 24 hours later and the arrangement still has not been delivered. When I called customer service to check the delivery status I was told they cannot see that information and that my arrangement has until 9pm tonight to be delivered. They weren’t even able to confirm my purchase. Why have a customer service line specifically for order/delivery status if they won’t give you any info? Unacceptable for the amount of money I paid.”

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Posted 5 months ago

“I'd give no stars if I was able to. I placed an order for flowers for my friend who is celebrating her 50's birthday. I get a call on the day of the delivery that they would not be able to fill this order as they are in training, when I tried calling back I was informed they were closed. I received an email stating my order was cancelled and I was refunded my payment. They obviously plan their training days, so their system should not have accepted my order to be delivered if they were going to be closed. I WILL NEVER USE THEM AGAIN. Don't waste your time either.”

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Posted 5 months ago

“They called to tell me the flower arrangement I had ordered was unavailable and that they would have a similar order delivered that day. My person never got their flowers and I get an email 2 days later (for a same day delivery!) that my order could not be delivered. I will never order from this establishment again!”

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Posted 5 months ago

“I am extremely unhappy, I ordered a bouquet for my dad's birthday, and it looks nothing like what I paid for. Also, it was missing the balloon and the matching cup. I emailed them a week ago and still haven't heard anything. Hoping I get a response and my REFUND please...or I will never order from them again and I hope I get my refund because it was $90 for just a random bundle of flowers...that is it. I am furious.”

FlowerShopping.com 1 star review on 9th March 2025

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Posted 5 months ago

“False advertisement. I ordered a lovely arrangement of of you photos and got a few stems stuck in a vase. Look at the pictures and you explain to me why you do this. I want my money back so I can send from a real flower shop. Sad”

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Posted 6 months ago

FlowerShopping.com is rated 1.4 based on 575 reviews