Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,732 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the flowers for Thursday and they did not arrive until the next Monday. Will not be ordering again.”

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Posted 3 years ago

Hi Jonathon, I am sorry to hear your delivery was late, I have sent you an e-mail regarding your review. Best wishes Sue

Posted 3 years ago

“Arrived on time and my friend was pleased with the flowers”

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Posted 3 years ago

“Very well received and absolutely beautiful. Thank you so much for your excellent service.”

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Posted 3 years ago

“Ordered a plant, it arrived in such a mess, like it had been turn upside down with soil everywhere.”

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Posted 3 years ago

I am very sorry to hear this Julie. An email has been sent to you regarding this. Best wishes, Valerie

Posted 3 years ago

“Ordering straightforward and flowers arrived on time. Alas a little squashed this time!”

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Posted 3 years ago

“I was impressed with the service but the email you sent me said if I ordered straight away which was on Saturday the flowers would arrive on Mothering Sunday but then it said they would be delivered on Monday which they were.”

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Posted 3 years ago

“Very efficient service, and beautiful flowers. Booked online and no issues at all.”

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Posted 3 years ago

“Very good service. Good quality flowers delivered as arranged. I was kept informed of progress with the delivery throughout. Recipient very pleased with the quantity and quality of the flowers.”

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Posted 3 years ago

“On time delivery. Accurate description of flowers sent.”

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Posted 3 years ago

“The flowers are always very fresh and last far longer than shop bought ones and aredelivered on time.”

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Posted 3 years ago

“They were all very nice but a few of the roses where dropping .”

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Posted 3 years ago

“The quality of the flowers were appalling against the price I paid. One bouquet costed over £20 whereas I could easily buy a better bouquet from M&S for less”

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Posted 3 years ago

Hi, I am really sorry to hear you were disappointed with the flowers and can confirm that I have sent you an email concerning this. Best wishes, Valerie

Posted 3 years ago

“flowers did not arrive on the right day.No message card was included even though on the order one was filled in”

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Posted 3 years ago

Dear Richard, I am so sorry to hear this. If you would like to contact us at flyingflowers.co.uk/contact we will look into this for you. Thanks Deborah.

Posted 3 years ago

“Another email from FF (I can think of another name for this co) to tell me my order for delivery for March 23rd is 'out for delivery' today!!! - March 30th. What does that mean. Flowers should have arrived to my friend a week ago!! DONT USE THIS COMPANY. YOU WILL BE DISAPPOINTED AS I HAVE BEEN. They claim post office has additional demands on them- so factor this in and tell us at the start that delivery takes over a week.”

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Posted 3 years ago

Hi, Thank you for your review. I can see my colleague has sent you another email to you with regards to the delivery date of your order. Kindest Regards Deborah.

Posted 3 years ago

“Flowers securely and well packed. Arrived safely although Courier didn't deliver in the morning as originally advised. Unfortunately, the Flowers were delivered 3 hours later and recipient was not in to accept delivery. Therefore the flowers were left in the Porch in full sun for 5 hours. However the flowers recovered after leaving in water in a cool place for 2 hours. Sister delighted with them.”

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Posted 3 years ago

“Beautiful flowers received by family member. Would recommend.”

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Posted 3 years ago

“The flowers were dry, bent and lifeless.- similar experience for both my mum and mum in law.Tried to contact company a number of times and each time time message came back saying we have no record of your email.”

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Posted 3 years ago

Hi Sally I'm so sorry to see the flowers delivered were not up to our usual standard and that you have had issues getting in contact with us. I've sent you a separate email to address this. Thanks, Hayley.

Posted 3 years ago

“Disappointing display of flowers received compared to what they look like on the website. Limp on arrival, but did perk up a little in water, but tulips still quite limp.”

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Posted 3 years ago

Hi there, I'm sorry to hear you are disappointed. I have sent you an email in response to this. Kind regards, Liam.

Posted 3 years ago

“Mum loved the flowers I always from flying flowers”

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Posted 3 years ago

“2 of the orders I made arrived with sad looking flowers, some heads missing”

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Posted 3 years ago

Hi Adam, I'm sorry to hear this. Thanks for taking the time to speak to me. I'm glad I was able to help. Kind regards, Liam.

Posted 3 years ago

Flying Flowers is rated 4.4 based on 11,732 reviews