Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,732 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent service.”

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Posted 4 years ago

“Flowers were lovely and brightened my day, thank you.0”

Flying Flowers 5 star review on 9th April 2021

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Posted 4 years ago

“A lovely gift for my aunt recovering from an illness”

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Posted 4 years ago

“All my Easter orders to friends and family were received on the dates requested and all were very enthusiastic about the contents. Flying Flowers is my first choice to go and always pleased with the service”

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Posted 4 years ago

“Flowers in a very poor state not your usual standard at all.😢😢”

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Posted 4 years ago

This is very disappointing to hear Margaret. I can see you have contacted us directly and this has now been resolved. Best wishes Valerie

Posted 4 years ago

“Superb service always delivered when expected and lovely long lasting blooms.”

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Posted 4 years ago

“Excellent service. Lovely flowers. Will definitely use them again.”

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Posted 4 years ago

“The flowers were sent to a dead friend for her 2nd lockdown birthday.They arrived on time and are beautiful. Thank you.”

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Posted 4 years ago

“Freechocs were offered with the flowers I ordered they were not delivered. Because I omitted to register the code ,this was not made obvious, I am of the appionion that was deliberate , you did not want give the chocolates away, for free. Moral read the small print check everything!!!!”

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Posted 4 years ago

Thank you for your feedback David, we send our promotional codes out via email and they are also advertised on our website, you must enter the promotional code to receive the promotion. Our apologies you was disappointed on this occasion. Kind regards, Amy

Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Sorry to have to leave a negative review but I am so disappointed I bought a 3 month subscription as a Christmas gift for my wife. The first box of flowers arrived and were reasonable but the iris flowers never opened. The second box arrived and contained just daffodils and carnations. I could have picked daffodils up from my local supermarket for £1 a bunch they certainly did not represent value for money. After complaining I did receive a refund. And really thought an effort would be made with the final delivery - but yet again I was disappointed & my wife was even more disappointed to receive just a bunch of tulips which again I could have bought from my local supermarket for less and in better condition. None of the flowers lasted the prescribed amount of time and again I was promised a refund which has taken 3 weeks to receive. I would have posted images of the flowers so others could see the poor quality but the web site will not allow me to post any images for whatever reason. Safe to say I will not be buying flowers from Flying Flowers again and certainly would not recommend them to family, friends and colleagues. I will spend my refund on purchasing flowers locally for my wife which I'm sure will be far better and by doing so will be helping a small local business.”

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Posted 4 years ago

Hi John, I am sorry to hear that you were disappointed with your purchase. Thank you for your feedback, we really appreciate this. Best wishes, Vanessa

Posted 4 years ago

“The flowers were delivered to my Aunt efficiently and she said they were beautiful. Thank you.”

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Posted 4 years ago

“Slightly disappointed on the appearance of the flowers ordered, even though they were in bud for delivery.”

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Posted 4 years ago

Hi Mona, I'm so sorry to hear this, it is not the level of service we aim to provide. I can see that we have now been in touch with you regarding this matter. Thank you for your review. Best wishes, Vanessa

Posted 4 years ago

“Flowers were beautiful, needed to be put in water quickly after delivery. Unfortunately incorrect message included with them, but customer service was helpful and forwarded the correct message via email after being contacted.”

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Posted 4 years ago

“I ordered letterbox flowers so as to make life easier for my aunt who struggles to get to the door; was very disappointed to see the photo showing they had been left outside the front door ON THE GROUND! Have been using your firm for years but will seriously reconsider now as this was not the Easter surprise I had planned.”

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Posted 4 years ago

This is disappointing to hear, Jennifer. Your comments have been passed to our internal quality assurance for you. Thank you for taking the time and leaving us your feedback. Best wishes, Luke

Posted 4 years ago

“Excellent service. Flowers were a gift and arrived on the right date. My friend was thrilled with them, so thank you.”

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Posted 4 years ago

“Beautiful bunch of flowers and quick delivery”

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Posted 4 years ago

“Flying flowers have always provided a great service”

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Posted 4 years ago

“Great quick delivery and flowers last so long compared to other letterbox flowers”

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Posted 4 years ago

“The flowers were delivered on the due date and appreciated by both recipients. Thank you for the excellent service.”

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Posted 4 years ago

Flying Flowers is rated 4.4 based on 11,732 reviews