Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,738 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,738 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple ordering experience. Apparently, as I have not seen them, super, natural looking bunch of flowers. Receiver really pleased with them. Delivery a day late which was ok as arrived on Saturday of Mothering Sunday weekend, a very busy time.”

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Posted 5 years ago

“Beautiful flowers, fresh and well worth the money”

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Posted 5 years ago

“Always great”

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Posted 5 years ago

“Placed an order for flowers and chocolates to be delivered to my Mother in law for on the day before Mothers day, however they did not arrive. Rang Mother in law on Mothering Sunday to see if she had received them, but she still had not. No notification from Flying Flowers to say a delay in delivery. Nothing. Appalling service, mother in law received nothing from us on Mothers day, really heartbreaking and dissappointing. Absolutely disgusted. When contacting FFcustomer services I was told I should expect delays and it is written on their website. Absolutely rubbish. Do not order from them, they can not be trusted to send flowers on the date arranged.”

Helpful Report

Posted 5 years ago

Hi there, thank you for posting your review. As advised on our website when you placed your order there is a 90% chance your order will arrive on the selected date with the free delivery option. If not it will arrive the next working day which in this case would have been Monday. If this did not happen please send an email to hello@flyingflowers.co.uk so we can put it right for you. Kind regards, Carl.

Posted 5 years ago

“Won’t be ordering again, very poor, nothing like the picture”

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Posted 5 years ago

Thank you for your feedback Angela, I am sorry you were disappointed with the flowers. An email has been sent to you regarding this. Best wishes Valerie

Posted 5 years ago

“My Mum absolutely loved the flowers. Fab packaging and beautiful rose buds x”

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Posted 5 years ago

“Beautiful flowers & chocolates, Mum was thrilled to bits, Thank You very much for making her mothers day extra special as we could not be with her.😁”

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Posted 5 years ago

“I ordered letter box flowers but they arrived a day late in a large box. Also the free mini chocs were missing.”

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Posted 5 years ago

Dear Customer, Really sorry to hear about the issues you have experienced. I have sent you an email to address this. Regards Sue

Posted 5 years ago

“I ordered the Joyful Breeze bouquet for my Mum which was delivered as expected on Friday 12th March, thank you! However, I have just been sent photos of the flowers and am a bit disappointed. The roses and carnations were lovely but the irises were rubbish, no flowers as looks like they were picked too soon and just green leaves!”

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Posted 5 years ago

Dear Caroline, thank you for taking the time to leave us a review. I have sent a separate email to you regarding this. Kind regards Deborah.

Posted 5 years ago

“Want to know where are the missing chocolates, as it was within the deal???”

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Posted 5 years ago

Hi, thank you for taking the time to leave a review. I can see we have sent you an email regarding this. Kind regards Deborah.

Posted 5 years ago

“I ordered these for my Aunties Birthday they arrived the day after but was informed that they may be a 2 day difference under the current circumstances .My Auntie was thrilled with them. I have used these before with no problems , and have just ordered some for my Mum.”

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Posted 5 years ago

“Beautiful flowers and my daughter was delighted with them. Thank you.”

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Posted 5 years ago

“Delivery on time and Mummy very happy with her Mother’s Day flowers! 💐”

Flying Flowers 5 star review on 14th March 2021

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Posted 5 years ago

“Lovely flowers and good choice of colours too. Can't wait to order some more flowers from you guys”

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Posted 5 years ago

“one day late but good qulity”

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Posted 5 years ago

“Well organised from start to finish. The recipient was delighted with how they were presented and the beautiful flowers made her day. Very impressed with the service. Will be ordering again”

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Posted 5 years ago

“Flowers were lovely and delivered on time”

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Posted 5 years ago

“Delivered on time and flowers were lovely and in good condition.”

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Posted 5 years ago

“I am yet to have a reply to an email I sent. The flowers I received are horrendous. And I also haven't received the two boxes of chocolates I ordered with the flowers.”

Flying Flowers 1 star review on 14th March 2021

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Posted 5 years ago

Hi Fletcher, I am so sorry to hear of the issues you had with your order, I can see that our customer care team have been in touch with you and addressed the issues you have raised in your review. Regards Sue

Posted 5 years ago

“My Mum was absolutely delighted with her Mother's Day flowers. I chose Flying flowers as they were bought for me for my birthday. Just watching them get bigger & more blooming every day was wonderful & now my Mum can watch her flowers blooming too! Thanks!”

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Posted 5 years ago

Flying Flowers is rated 4.4 based on 11,738 reviews