FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.20

4.2 Rating 3,284 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 15th March 2026

Jessica P

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a great bottle of red wine as a 'new home' present for my Daughter. It arrived the very next day, through the letterbox! She was absolutely delighted and fascinated at such a fab idea. Well done BoroughBox looking forward to many more orders with you”

Helpful Report

Posted 5 years ago

“Arrived in perfect condition - Absolutely delicious Would purchase again without hesitation”

Helpful Report

Posted 5 years ago

“The product arrived only just within its eat-by date. Old stock given to postal customers, poor service.”

Helpful Report

Posted 5 years ago

“Loved the gluten free beer and snacks box!”

Helpful Report

Posted 5 years ago

“Nothing wrong with the intermediary but the seller was overpriced and left me very disappointed.”

Helpful Report

Posted 5 years ago

Hi Alex, Thanks for taking the time to send us some feedback on your order. I'm sorry you felt that your order was too expensive. I will pass this on to the seller. Many thanks, BoroughBox

Posted 5 years ago

“The order didn’t get sent out for after ten days after I purchased and only when I chased, with no correspondence from borough box. Only the supplier cocktail Porter had the courtesy to message me. This was a gift for Mother’s Day which arrived over a week late. I requested my postage refunded but still didn’t hear back. Terrible service”

Helpful Report

Posted 5 years ago

“Delivery was super quick, well packaged and items tasted amazing! I'll be back to stock by cupboards soon.”

Helpful Report

Posted 5 years ago

“My son was delighted with his gift! I was a wee bit disappointed that despite loads of notice and being required to specify a delivery date, it arrived nowhere near his birthday. However I appreciate how difficult these things are at the moment and all in all was very happy with service.”

Helpful Report

Posted 5 years ago

“The cheeses were gratefully received by my brother in law for his birthday. He said they arrived suitably packaged and that they were fabulous.”

Helpful Report

Posted 5 years ago

“All good great product range”

Helpful Report

Posted 5 years ago

“Bought 2x24 bottles of Artisan tonics great selection of flavours well packaged would highly recommend”

Helpful Report

Posted 5 years ago

“What a fantastic service, so much choice and a well presented, easy to navigate website. I am living in South Africa now so it is great for me to be able to send gifts to my UK family this way and know they will be of quality and arrive when promised :) The gift was chocolate which went down very well and was apparently extremely delicious! Thank you x”

Helpful Report

Posted 5 years ago

“Sent St Patrick's day treats to my sister...she is still raving about them just delicious”

Helpful Report

Posted 5 years ago

“Very easy to order through website. Good choice of products. Speedy delivery and well packaged.”

Helpful Report

Posted 5 years ago

“Unfortunately did not receive full order but this was quickly rectified when pointed out. Bloody Ben's mixer is best I have tasted and order will be regular 👍”

Helpful Report

Posted 5 years ago

“Prompt efficient service. Sent as gift and friend was very pleased at the selection.”

Helpful Report

Posted 5 years ago

“I was extremely impressed with the quality and variety of the foods plus the prompt service and delivery. I will definitely be using them again Thank you”

Helpful Report

Posted 5 years ago

“Would not use this company again as was very let down. I wanted same day delivery for some chocolates to be delivered to a family member for a birthday present. I was delighted to see that borough Box could deliver same day delivery, I paid for the goods on line and also paid for express delivery which was approximately £4.50:only to find that they had not delivered the chocolates on the same day BUT two days later, so was bitterly disappointed and felt let down. Was just flabbergasted to see that they had not given the service I wanted even though online it was so easy to select same day delivery and the also the chocolates weren’t cheap ones. I tried to call the company and was just an answering machine and nobody called me back. Left a message on their website and had a reply two days later, no I will not be using this company again”

Helpful Report

Posted 5 years ago

Hi Anglela, Thanks for taking the time to provide us with your feedback. I'm sorry to hear you were not happy with the service provided. I can see you placed your order with us on Saturday. Unfortunately we operate Monday to Friday and any orders/emails sent over the weekend are taken care of first thing Monday morning. We do state this on our website and I'm sorry if this wasn't made clear enough. I can see your order was processed Monday and delivered on Tuesday. I hope the order was enjoyed by the recipient! Many thanks, BoroughBox

Posted 5 years ago

“Great website. I had to send multiple Cocktail Gifts to multiple addresses and the website made it so simple. Each recipient was impressed with the gift. Great packing and the amount of products you receive is fantastic - would definitely use BoroughBox again.”

Helpful Report

Posted 5 years ago

Hi Debbie, Thanks so much for your lovely review. I'm so glad that your recipient's enjoyed their cocktail gifts! BoroughBox

Posted 5 years ago

“Great selection of products. Quality was really good. No problems at all with my order. Will definitely use again.”

Helpful Report

Posted 5 years ago

Hi Moanne, Thanks for your kind feedback! So glad to hear you loved the products :) BoroughBox

Posted 5 years ago

FodaBox is rated 4.2 based on 3,284 reviews