FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.20

4.2 Rating 3,204 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,204 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 25th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks BoroughBox, first time I've used you and you fulfilled my order quickly and my Firelli bottles were well packaged. Will use you again”

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Posted 4 years ago

“Customer Service Team answered my email in less than 24 hours and they put me in touch with the Seller which was a nice touch. Good variety of food and gifts. I love supporting small local businesses.”

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Posted 4 years ago

“Great selection and speedy delivery. Very good customer service. Something was out of stock and the team got I touch and solved the problem for me quickly without the hassle of going back through the website.”

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Posted 4 years ago

“Arrived when it was due. Well wrapped with nice personal touches from the company. A lovely gift. Would def recommend!”

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Posted 4 years ago

“I buy from you as my nephew who is gluten free absolutely loves the muffin mix, each time I have ordered the service has been excellent, so what else can I say excellent service, excellent product and will continue to order from you.”

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Posted 4 years ago

“Wanted German Reds All 3 were well received and enjoyed good value/not overpriced PLUS excellent customer service”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“I found it very frustrating that I couldn't add a couple of items to my order, I had done this on a previous order. Contact by phone is impossible, my email was misread so I felt very disappointed and my gift was not as I intended. Perhaps items that cannot be added should be marked accordingly. My gift box arrived a day early(ok) but was left under a bush, luckily it was not raining.”

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Posted 4 years ago

“Delivered on time packed OK but not cold packed as such. OK as we put it straight into the fridge..”

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Posted 4 years ago

“I've used borough box now for gifts for at least 3 people. It never fails to please. One day I may get one myself!”

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Posted 4 years ago

“Excellent service delivery in good time & excellent products would buy from again”

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Posted 4 years ago

“Absolutely delicious chocolate 😊 arrived quickly. I can definitely recommend and will be buying again.”

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Posted 4 years ago

“excellent service”

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Posted 4 years ago

“We're very happy with the service of BoroughBox. The delivery was prompt and on time, the food was of good quality. We will definitely use it again for celebratory occasions.”

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Posted 4 years ago

“Really impressed with this site, im so happy I found it.”

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Posted 4 years ago

“Excellent box of gins sent in a nice box. Delivery prompt and good communication.”

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Posted 4 years ago

“I searched for ages for a gift. I was kept informed of dispatch and delivery, Im so pleased to have found this company!”

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Posted 4 years ago

“Really poor - I ordered a gift and payed extra for next day delivery, which took 3 days. The gift was time-sensitive which was why I paid extra for it to be delivered in time, so when it was delivered the recipient wasn't there anymore. I was refunded postage only, which wasn't appreciated when I had to spend money on buying another gift. If you are offering a service like this, you need to be using reputable couriers, or Royal Mail, not Yodel!”

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Posted 4 years ago

“Yep great service and great deal on my sauces I couldn’t find a better deal anywhere else. Thanks guys.”

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Posted 4 years ago

“I was so happy with my box of cheese , chutney and crackers . I ordered it for my dad’s birthday and he was delighted with the results. Both types of cheese were soft and flavourful , the crackers were crunchy and salty , the chutney was tangy and tart - all in all 11/10. I will definitely be purchasing from Borough box again . Thank you for the amazing order it was much appreciated 😊.”

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Posted 4 years ago

FodaBox is rated 4.2 based on 3,204 reviews