FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.20

4.2 Rating 3,204 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,204 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 25th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still have not received my order and there has been no email to tell me when I can expect it.”

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Posted 4 years ago

Hi Margaret, Thank you for taking the time to send us your feedback. I can see that your order had to be cancelled due to the seller being out of stock of the product you had ordered from them. I'm so sorry for this and I hope you are able to use the discount code I've sent you via email for future purchases with us. FodaBox x

Posted 4 years ago

“Excellent”

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Posted 4 years ago

“The item I had ordered had a slight spelling mistake but this was rectified and a replacement sent straight away. Very pleased.”

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Posted 4 years ago

“I ordered the Beer snack box for my son in laws birthday. Delivery was quick and easy to track The produce looked good quality with lots of variety snacks”

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Posted 4 years ago

“1 item was missing from my order, so I phoned up and the missing item was dispatched that day. Great customer service, thanks again.”

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Posted 4 years ago

Hi Harvey, Thanks for taking the time to send us your feedback! Again we apologise profusely for the missing item from your order. I'm so glad to hear it was all resolved for you and the missing item was sent to you ASAP. I hope we have the chance to redeem ourselves further on your next FodaBox order! Kind regards, Lisa

Posted 4 years ago

“This rating might seem unfair as the issue really belonged to their supplier. Planet Doughnut. Product sent to billing address and not delivery address despite my contacting to inform it was incorrect on the order form. You did try to sort but it seems your supplier stating they weren’t informed. I could see from your email that you did inform your supplier. It took many emails to sort. All that was needed from your supplier (Planet doughnut) was to simply apologise and just send out a replacement instead of trying to pass the buck. The consequences are I probably won’t use again.”

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Posted 4 years ago

“Great service, quick delivery, excellent quality and taste.”

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Posted 4 years ago

“Bit of a mix up with addresses , my fault I think , but soon rectified and postage refunded as goodwill, really prompt action , will use again my friend loved it !”

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Posted 4 years ago

“It was ordered for a gift so I cannot vouch for the quality of the contents, but the recipient was delighted with the unusual assortment of goodies.”

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Posted 4 years ago

“Ive now received 2 boxes as gifts for friends and to see the delight on there faces said it all, will definitely be buying more ,and super fast service thank you”

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Posted 4 years ago

“We bought this as a present for someone but we have not received any correspondence to say it has been delivered, so we are unsure if it arrived or not”

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Posted 4 years ago

Hi Mary, Thank you for your feedback. I can see that the team at Gourmet Spice Co have been in touch to let you know your order was delivered on 16th September. I'm sorry to hear you didn't receive any kind of Shipping Confirmation email from us, I would advise you to also check your junk/spam folders because sometimes the email can end up in there. I do hope the gift was enjoyed! Fodabox team x

Posted 4 years ago

“Quick and easy to order online. Delivery excellent and packed carefully. Items come as described. Love the flavours. Will order again, but bigger bottles.”

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Posted 4 years ago

“Super quick delivery, great products. Some bought for presents others for own use. Packaged really well, attractive enough for a present and also protecting the items. I had a very small query with my order but that was dealt with very quickly and efficiently.”

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Posted 4 years ago

“Bought a toasted marshmallow kit with 2 miniature baileys as a postal anniversary gift. Delivered as promised. Did just the job”

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Posted 4 years ago

HI Carissa, Thanks for taking the time to send us your feedback! I'm so glad to hear your order arrived on time and was positively received. Kind regards, Lisa

Posted 4 years ago

“Brilliant idea - made a lovely unusual present.”

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Posted 4 years ago

“Just a great service. On time and this was a last minute order that really saved the day!”

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Posted 4 years ago

“I’ve got five days left until my kombucha is ready but I must say that the equipment I received was absolutely first class.”

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Posted 4 years ago

“Good quality goods excellent customer service lots of choice and fast delivery”

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Posted 4 years ago

“Bought as a present and it was gratefully received. The mix of beers was amazing and really enjoyable. Definitely a fan and would buy again.”

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Posted 4 years ago

“Very quick delivery and arrived beautifully packaged!! 💖 Can’t wait to give these items as Christmas presents. Would definitely recommend to others!”

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Posted 4 years ago

FodaBox is rated 4.2 based on 3,204 reviews