FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.20

4.2 Rating 3,204 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,204 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 25th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought this box for my daughter in law’s birthday so it has not been opened yet. It looks amazing! Delivery was fast and I was kept up to date.”

Helpful Report

Posted 4 years ago

Hi there Pauline, Thank you so much for taking the time to leave a review of your overall experience. We are positive your daughter in law will enjoy her Birthday gift. We do hope you will come back and shop with us again soon. Best wishes Steph The FodaBox Team

Posted 4 years ago

“Livraison incomplète, une solution a été apporté mais la surprise d'anniversaire a été gâché par l'oubli d'un produit sur notre commande. Déçue mais ceci est de notre faute l'inscription était "anniverseray" au lieu de "happy birthday "”

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Posted 4 years ago

“Speedy delivery and fantastic food! We sent a charcuterie and cheese box as a gift to our daughter and son-in-law after the birth of our granddaughter. It was very much appreciated and enjoyed. A wonderful gift thank you”

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Posted 4 years ago

Hi there Jayne, Thank you so much for taking the time to leave a review of your overall experience. Congratulations on the birth of your Granddaughter :) We do hope you will come back and shop with us again soon. Best wishes Steph The FodaBox Team

Posted 4 years ago

“Interesting products. I bought mine for Christmas presents, so unsure of quality yet. Ordering and delivery was no problem. I would recommend this company.”

Helpful Report

Posted 4 years ago

Hi Karen, Thank you so much for taking the time to leave a review of your overall experience. We do hope you will come back and shop with us again soon. Best wishes Steph The FodaBox Team

Posted 4 years ago

“Super quality food very pleased , excellent delivery .”

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Posted 4 years ago

“I ordered pre made cocktails as a gift and they arrived the next day in a beautiful package. The cocktails were amazing and the gift box was a great touch. Thank you.”

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Posted 4 years ago

“Excellent service, excellent product, incredibly prompt. Thank you.”

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Posted 4 years ago

“Good quality items and excellent delivery”

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Posted 4 years ago

“Much enjoyed after a speedy delivery”

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Posted 4 years ago

“very impressed thank you”

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Posted 4 years ago

“Bought the item as a gift and the recipient was delighted with it. The site had a good selection of gifts. It arrived fast and I was told it was well packaged.”

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Posted 4 years ago

“Very happy with the hot sauce I purchased, the speed of delivery and the way it was packed.”

FodaBox 5 star review on 9th October 2021

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Posted 4 years ago

“Great service, easy to use”

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Posted 4 years ago

“Excellent service. Really quick when I told them I had been let down.”

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Posted 4 years ago

“A well received gift. Shame about the new name though. What does foda even stand for?”

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Posted 4 years ago

Hi there, Thanks for taking the time to send us your feedback on your experience with FodaBox. I'm so glad to hear the gift was well received! Foda is the old English word for food, so very fitting for us to use as part of our rebrand to FodaBox. Many years ago we began life on Borough High Street in London, and our name BoroughBox fitted neatly. However, we don't want anyone thinking we're only a business primarily serving the capital. Nothing could be further from the truth and we're super excited to have morphed into FodaBox. The great news is that we're the same passionate team, working tirelessly around the clock to make sure that the very best in independent food and drink is delivered to your doors up and down the country. Kind regards, FodaBox

Posted 4 years ago

“Appalling service, emails not answered, I tried to contact them via social media no luck either. The phone number provided doesn’t work. In 2021 the minimum an online business can do is be on top of their communication with their customers. Never shopping with them again.”

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Posted 4 years ago

“Have used Boroughbox three times now . Have found the experience from purchase to delivery very good on each occasion . I would highly recommend using the website”

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Posted 4 years ago

“Ordered the tea for 2 for my brother's 50th birthday, he was so please with the vegan selection. All the products were very tasty and arrived in excellent condition.”

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Posted 4 years ago

“Easy ordering process and delivered in good time. Recipient says the beers are very tasty!”

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Posted 4 years ago

“Excellent quick service , recipient very happy with his birthday gift”

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Posted 4 years ago

FodaBox is rated 4.2 based on 3,204 reviews