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FodaBox Reviews

4.2 Rating 3,205 Reviews
79 %
of reviewers recommend FodaBox
4.2
Based on 3,205 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 74%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read FodaBox Reviews

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

Box came professionally packaged and was exciting to open. The snacks supplied were all good quality and very tasty and I would definitely buy again.
Helpful Report
Posted 4 years ago
Paid through PayPal, which changed the delivery address. It was a gift for a friend which ended up at my address. Sorted quickly, but it PayPal is an option please sort so doesn’t happen to others. Very pleased with box and contents!
Helpful Report
Posted 4 years ago
Really pleased with the speed in which my order was delivered, it was delivered way ahead of the delivery time stated and as this was a birthday present for a friend, it was greatly appreciated. The content itself was brilliant and the perfect gift for a cheese lover!
Helpful Report
Posted 4 years ago
The entire process of ordering through BoroughBox to delivery was excellent.
Helpful Report
Posted 4 years ago
I never tasted any of the stuff from borough box I bought the cakes for my friends birthday and chocolate too I thought the chocolate looked good so ordered a box for me and my son as you got two boxes but I didn't taste them my son Ryan said they were good chocolates so I will be ordering cakes nexh month and hopefully I will taste the stuff next time I order especially cake as I love sponge cake and battenburg
Helpful Report
Posted 4 years ago
Excellent products . Delivered on time .well packed. overall great service. used twice up to now will definitely use again . More importantly the people recieiving the hampers were delighted and after all that's the point .
Helpful Report
Posted 4 years ago
Unfortunately my experience was not great. Booking online was not at all easy. I tried on numerous occassions to order online and there were continual issues with a number of things - a gift code not working, error messages when I tried to order items, which I contacted the company about with screen shots and was not resolved. I just continued to try on different platforms and by chance it eventually worked. I also think a delivery fee for different items (that come from different suppliers) is a little steep / too expensive. With a delivery charge of £3.10 from each supplier, very quickly you have spent over £6 just on delivery. In the end I chose to select two items from the same supplier, which made sense but meant I was getting pretty much the same product - nougat, just a different flavour, whereas having nougat and something else would have been nice.
Helpful Report
Posted 4 years ago
Found this company to have many wonderful gift choices. Great website, timely delivery and communication throughout the process! Would highly recommend!!
Helpful Report
Posted 4 years ago
Always good quality and fast delivery Will use again and again
Helpful Report
Posted 4 years ago
Great site and special range of products !
Helpful Report
Posted 4 years ago
Excellent customer service given to me about a small issue !! Thank you so much for your help and will be shopping again with you.
Helpful Report
Posted 4 years ago
I love Borougbox They are my go to for birthday and Chrustmas gift. Everyone loves getting something different. I'm even using boroughbox fox my wedding favours in December
Helpful Report
Posted 4 years ago
Won’t be ordering again. Does not meet expectation.
Helpful Report
Posted 4 years ago
Tasty treats delivered promptly.
Helpful Report
Posted 4 years ago
Good selection of gift boxes. Bought as a present and not consumed yet but looked good in the presentation box. Efficient delivery. Customer service very responsive when contacted. Would recommend.
Helpful Report
Posted 4 years ago
Sent the Port and Cheese and Pink Gin and Tonic as family birthday presents on consecutive days. Both arrived on the correct day in perfect order. The cooling pack with cheese was even still cold on arrival. Both recipients were delighted with their presents and are enjoying the contents. I’d be happy to order gifts from BoroughBox again.
Helpful Report
Posted 4 years ago
Looked good on line but I can write a full review as it’s still not been delivered - so far 3 days late. Really disappointed as it was for a birthday.
Helpful Report
Posted 4 years ago
Most products that I've ordered were amazing! There was just one product from a particular seller that had an "old" taste. Another downside is the amount of packaging used -- luckily it was all recyclable. Other than that, no bad comments. Will definitely order again!
Helpful Report
Posted 4 years ago
I took advantage of a combined postage offer but normally you have to spend £50 with each seller to get free delivery. Some of the sellers only sell a few items so it's often impractical. My three sellers combined were very different in their speed and efficiency and one took over a week. Not Boroughbox's fault but there is little detail about delivery speeds and the whole combined sales idea seems imperfect and poorly thought through. For this reason it's unlikely I would buy again
Helpful Report
Posted 4 years ago
Quick Delivery Brilliant choice of cheeses our Friend who we brought them for loved all of them
Helpful Report
Posted 4 years ago
FodaBox is rated 4.2 based on 3,205 reviews