FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.20

4.2 Rating 3,205 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 25th December 2025

Anonymous

Anonymous // 01/01/2019

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“Borough Box was good, satisfied with everything inside and delivered on time. Thank you so much.”

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Posted 4 years ago

“So pleased with the craft gin & tonic gift hamper bought as a birthday gift-packaged really well-my friend was over the moon with it-would definitely use BoroughBox again”

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Posted 4 years ago

“Lovely planet friendly food Great presentation good sustainable packaging Excellent”

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Posted 4 years ago

“Product was great but service wasn't as good as I got neither acknowledgement nor response to my queries”

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Posted 4 years ago

Hi there, Thanks for taking the time to send us your feedback! I'm glad to hear you enjoyed the product. I'm sorry that you didn't receive a response from your email. I have followed this up with the seller whom you contacted The Cocktail Pickers Club to ensure they get back to their customer's queries ASAP. Kind reagrds, BoroughBox

Posted 4 years ago

“Good selection and service. Email enquiries answered in a timely manner. Prices competitive. Will certainly use again.”

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Posted 4 years ago

“Ordered 2 for my son in laws. Received on time. Perfect gift.”

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Posted 4 years ago

“Excellent service, well packaged lovely gift”

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Posted 4 years ago

“Great website. Lots of choice. Easy to order, and fast delivery time.”

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Posted 4 years ago

“Good quality goods delivered quickly”

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Posted 4 years ago

“I ordered 7 boxes as individual gifts. All the products arrived in only 4 boxes rather than 7 and were completely mixed up. There were also several substitutes so didn’t feel like I got what I ordered. Would strongly advise to purchase gift boxes elsewhere”

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Posted 4 years ago

Hi Alex, Thanks for taking the time to send us your feedback. I'm sorry again that the boxes did not arrive as expected. We've now put processes in place to ensure the same mistake does not happen again. We hope you enjoyed the free hamper we sent as an apology. Kind regards, BoroughBox

Posted 4 years ago

“I have bought 2 gifts from BoroughBox recently. Both recipients were very pleased and each gift was well packed and received on time. I wouldn't hesitate to order again - great selection on offer. Just need someone to buy me one : )”

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Posted 4 years ago

“Good on line ordering experience, beautifully presented product too. Thanks!”

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Posted 4 years ago

“We bought this hamper as a birthday gift - he was thrilled with it as it was filled with all his favourite things; authentic tastes from his motherland! I have used your company to purchase items in the past and have always been delighted with the quality of product, presentation and the fabulous customer service. I am always pleased to shop local and support independent retailers. Thank you and keep up the good work! x”

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Posted 4 years ago

“Delicious smoked duck, arrived promptly and well packed.”

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Posted 4 years ago

“Excellent selection, well packaged, quick service. Delighted.”

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Posted 4 years ago

“Great selection of products that you can’t find elsewhere! And very good customer service too.”

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Posted 4 years ago

“Ordering was easy. The cakes were a birthday treat for our son and he reports they were great. Will probably order again for other family members. Thank you for a good product.”

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Posted 4 years ago

“Got these for my 2 daughters as I struggle to buy sugar free snacks. And they were brilliant, loads of different items for them to choose from to taste, some they didn't like but no problem I ate them ☺️. Will definitely be ordering again next month. Also loved the little boxes they came in I've saved them really cute. Soo impressed. X”

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Posted 4 years ago

“Excellent. Good product, came quickly, easy website. Like it’s packed without plastic. Would buy again.”

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Posted 4 years ago

“We sent a hamper as a gift so haven't seen it but the recipient was delighted. Easy to order, excellent communication and delivery on time. Marvellous!”

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Posted 4 years ago

FodaBox is rated 4.2 based on 3,205 reviews