FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.19

4.2 Rating 3,148 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,148 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 15th December 2025

Anonymous // 01/01/2019

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“Bought a beer and snack box for a friend who was leaving to go to a new role. He was very impressed with the quality of the hamper and couldn't wait to sample the wares sent to him!”

FodaBox 5 star review on 17th January 2022

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Posted 3 years ago

“Ordered as a gift for family, they seemed to like it.”

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Posted 3 years ago

“Very well packaged and now assembled both sets look great. Been set up for 5 days and I can see some of the seeds germinating. I bought these to have fresh herbs available in the kitchen during Winter as the supermarket ones seem to die so quickly once I get them home. Very excited about my new purchase”

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Posted 3 years ago

“I ordered some cordial through Fodabox and I was very impressed with the ease with which the order was completed. I was also impressed with the speed of delivery and the packaging that this order arrived in.”

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Posted 3 years ago

“Very pleased with quality and presentation of my box.The present went down very well .”

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Posted 3 years ago

“Still haven’t got my order. Emailed twice. Terrible terrible service and completely ruined the birthday present I had ordered.”

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Posted 3 years ago

Good morning Louise, Thank you for your recent review, we are sorry to hear you have not yet received your order and the upset this has caused. We can see a member of our Customer Service team have been in touch and we are currently investigating with our courier as it appears there was a problem with the delivery address. Please keep an eye out on your inbox for an email from us. Kind regards The FodaBox Team

Posted 3 years ago

“My orders were dealt with promptly although I was a bit annoyed at the amount of postage. That was due to one box coming from Fodabox and the other direct from the supplier, but I get it!”

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Posted 3 years ago

“There was a good selection of boxes and I easily found something to send as a present. I was disappointed that the £5 introductory discount was not applied despite putting it in at the right time and it accepting the code. I sent an email to see why this had happened and never received a reply. It also said orders would be dispatched same day if ordered before 2pm. My order wasn’t shipped until 2 days later and I missed the birthday. Tracking is also pretty clunky. I would think twice before using again.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to leave a review of your recent experience, We are sorry to hear your discount did not apply to your order and have checked this for you now and can see that it was not redeemed. Please be assured we have refunded the discount for you, this will be credited back to your account in 3-5 days. We have also checked your order for you and can see this was with one of our sellers who have a shipping guideline of 2-3 working days. To take advantage of the same-day shipping before 2pm, this only applies to FodaBox items and some of our Marketplace sellers. We are sorry for any confusion this may have caused. We do hope the Birthday gift was enjoyed :) Best wishes The FodaBox Team

Posted 3 years ago

“Bought box of charcuterie as a gift for a friend. It was very well received. The whole process from choosing, ordering, & delivery was easy & efficient. Will definitely use again probably to treat myself!”

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Posted 3 years ago

“Really good variety of hampers to suit any budget”

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Posted 3 years ago

“Efficient and delivered ahead of time. Good selection of products. The opportunity to select a start date for subscription packages at no additional cost would be an additional advantage.”

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Posted 3 years ago

“Packed lovely and fast delivery”

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Posted 3 years ago

“Loved all the option however you should note, if they don’t have something in stock they will send you whatever, with no relation to what they have subbed. I had a gin and tonic cheese subbed for a Jam Roly poly… would have been nice if they go in contact first to ask which sub we would like or if we wanted to wait for stock. Instead I got offered a £3 refund and quite poor customer service. Won’t be ordered from here again as no guarantee your going to get what you order and pay for”

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Posted 3 years ago

“Brilliant present”

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Posted 3 years ago

“I wanted an Indian spice tin with the actual spices in. I came across FodaBox and they had the exact one I wanted with a beautiful sari wrap. This is a gift for an extreme Indian food lover/cook who enjoys experimenting. I can’t wait for them to see it! I love it and I loved the little message on the card from Sanjay & Sashi which put a personal touch on it :-) thank you!! Order no: 1000380072”

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Posted 3 years ago

“My husband was very pleased with his gift. Communication was good and delivery speedy. Will definitely consider using this company again and will recommend.”

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Posted 3 years ago

“Box of fruit arrived when expected.... Recipient says there was a great selection of fruits, all the fruit was in good condition and was nicely packaged.....”

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Posted 3 years ago

“This was a gift for my nephew who said the snacks were delicious. Unfortunately the glass arrived broken but an apology and replacement were received within a few days of reporting it. Full marks for customer service.”

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Posted 3 years ago

Hi There, Thank you for taking the time to leave a review of your recent experience with us. We are sorry to hear the glass in your order was broken, but are pleased our Customer Service team got this resolved for you. We hope your nephew enjoyed their gift :) We think you have great taste! Best Wishes The FodaBox Team

Posted 3 years ago

“Was brilliant”

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Posted 3 years ago

“Bought this item for a gift , you do worry about buying online not seeing the item your buying. I have to say my friend was delighted with it all the box was lovely and all the gifts inside were amazing, would definitely recommend it and I would buy again .”

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Posted 3 years ago

FodaBox is rated 4.2 based on 3,148 reviews