fonegiant Reviews

Name: fonegiant
Address: Unit 3 Willow House River Gardens Feltham, London
Rating: 4.18

4.2 Rating 713 Reviews

79 %

of reviewers recommend fonegiant

Company Reviews

Questions

Metrics

4.2

Based on 713 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0208 890 0572

Email:

info@fonegiant.com

Location:

Unit 3 Willow House River Gardens Feltham
London
TW14 0RD

Write Your review

Tell us how fonegiant made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

fonegiant 5 star review on 10th May 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed a quick small phone and was recommend to buy a S5 mini through their live chat. Bought the phone and it arrived very quick. The phone has a clear screen which is better other small phones I've had in the past it and it has even has internet for me to watch movies and download stuff to it. Happy with purchase.”

Helpful Report

Posted 8 years ago

“Great value and excellent delivery service.”

Helpful Report

Posted 8 years ago

“Never bought second hand phones on Fonegiant before but I was reassured by the customer representative that all phones were all genuine, tested and that all functions worked normally. I bought a Huawei phone and was impressed by the quality of the phone and the speed of the delivery.”

Helpful Report

Posted 8 years ago

“Needed a phone for work as I dropped my phone down the toilet so I ordered online. The website was easy to use and the phone arrived fast and was a perfect replacement. Thanks fonegiant”

Helpful Report

Posted 8 years ago

“Fast delivery and I got a confirmation email when the order was dispatched. Happy with the service from start to finish.”

Helpful Report

Posted 8 years ago

“Broke my phone, needed new one asap, easily navigated around the fonegiant website and bought a Samsung phone. Arrived very fast, would recommend!”

Helpful Report

Posted 8 years ago

“Really bad company! I’ve been sold a faulty phone, still doesn’t work after have been repaired and kept fo 3 weeks. I still have warranty and they don’t want to repair or replaced. I’ve got trading standards involved. Don’t buy from them,,,!”

Helpful Report

Posted 8 years ago

“Bought an refurbished iphone 7 for my mum so she could take selfies all day with her friends. She hasn't stopped bragging about the picture quality and how cheap the phone is. She gave me a thumbs up and would recommend others to buy from here too.”

Helpful Report

Posted 8 years ago

“I needed a second hand apple phone for a cheap price so I googled and found Fonegiant. I bought a grade B phone off fonegiant which was rated 8/10. Delivery was fast and the phone worked like new.”

Helpful Report

Posted 8 years ago

“I wanted a upgraded from iPhone 5s and was hesitant ordering from a website I didn't know but decided to give it a try and I ordered a iPhone from fonegiant. Received it the next day and was pleasantly happen with the condition and the extra accessories included. Would definitely buy from them again and recommend to friends and family.”

Helpful Report

Posted 8 years ago

“I ordered a phone, they took the money from my Paypal account. I had to ring to find out that the phone was not in stock. I am now waiting for a Paypal refund. The service was not deserving of a single star.”

Helpful Report

Posted 8 years ago

Dear Customer Apologies for the delay Due to fast flow of orders, between our online and retail stores error can occur in stock calculation. YOU HAVE BEEN FULLY REFUNDED

Posted 8 years ago

“Bought an iPhone 6 grade B off Fonegiant. It arrived next day and was very happy with the condition given its price. I was also sent an extra screen protector.”

Helpful Report

Posted 8 years ago

“Having read good reviews, I decided to give them a try. Royal Mail accidentally delivered the device to a nearby Kebab shop (who claims they never got it) and asked me to contact the seller directly. When I contacted them (on Tuesday) they said they would file a claim get back to me within 48 hours. I didn't receive a call on Thursday, so I attempted ringing them on Friday. My call was being cut and an automated message said that I couldn't leave a voicemail that I should try again later. Calling after the weekend (Monday) they told me they were waiting to hear from Royal Mail, to contact them in 3 days. When I asked for a copy of the claim, they said they don't have it and would require a day or two to get it. Asking to speak to a manager, I was told that I can't. When I asked specifically whether they had filed a claim, he said he can't confirm. Further inquiring as to what they were waiting on, he was stuttering and told me that he could not help me anymore!! That's £100 down the drain, I'm grateful that I still have chargeback rights thanks to MasterCard”

Helpful Report

Posted 8 years ago

Dear Haleema The royal mail tracking ID BV87 2410 015G B shows it have been delivered and signed by Haleema on 12/09/2017. Please contact your local post office for clarification. Best Regards

Posted 8 years ago

“The phone arrived quickly and asplanned. It was in excellent condition - better than stated. This was the 2nd phone I have purchased and I would buy from you again.”

Helpful Report

Posted 8 years ago

“Very satisfied with the product and service.”

Helpful Report

Posted 8 years ago

“Really impressive service as I receive my product sooner than I expected”

Helpful Report

Posted 8 years ago

“Received my phone very next day and it was so cheap compare to others shop.”

Helpful Report

Posted 8 years ago

“Products was better than described and service was fantastic as I receive the product earlier than I expected.”

Helpful Report

Posted 8 years ago

“Fonegiant are by far the best i have come across welldone to the team i have bought number of phones from them and very good condition like brand new. Fone giant has the thumbs up for me i would defo recommend fone giant too anyone and such a good service.Thankyou Fonegiant”

Helpful Report

Posted 8 years ago

“second order from them in a year Great Value and super fast delivery Cheapest online”

Helpful Report

Posted 8 years ago

fonegiant is rated 4.2 based on 713 reviews