fonegiant Reviews

Name: fonegiant
Address: Unit 3 Willow House River Gardens Feltham, London
Rating: 4.15

4.2 Rating 677 Reviews

78 %

of reviewers recommend fonegiant

Company Reviews

Questions

Metrics

4.2

Based on 677 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0208 890 0572

Email:

info@fonegiant.com

Location:

Unit 3 Willow House River Gardens Feltham
London
TW14 0RD

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fonegiant 5 star review on 4th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I put an order in for a Samsung galaxy s6 edge plus and it came the very next day. No problems at all would recommend fonegiant :D”

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Posted 8 years ago

“Just picked up a deal on Samsung galaxy s6 64gb Arrived safely and described Would recommend fonegiant”

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Posted 8 years ago

“This is third phone I buying from this company And every time they exceed expectation with their prices product and delivery”

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Posted 8 years ago

“The phone was described as "grade B, 8/10". It is covered in chips to the rear and around the bezel, and the battery is defective, only holding about 66% capacity. I will never ever buy from Fonegiant again.”

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Posted 8 years ago

“Found superb deal on iPhone 7 phone came on time and as described Lovely service”

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Posted 8 years ago

“The phone was packaged well, but was not completely as described; a large scratch on the screen was not mentioned in the product description. The phone was also faulty, and did not work, no matter how many different cables I tried. It did not receive power or turn on at all.”

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Posted 8 years ago

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Posted 8 years ago

“Please beware of this company. On Saturday 22/07/2017 I purchased a phone via their website, the money was removed from my paypal account immediately . The phone was sold as next day delivery. On the following Tuesday the phone still hadn't arrived so I phoned them to enquire. I was told that the phone was out of stock so I could choose a different phone. I asked if I had not contacted them, would they gave contacted me to inform me of this. I also asked to speak to the manager, (I was informed it was as Ali Khan) he apparently was not available for me to speak to! Please beware of this company.”

Helpful Report

Posted 8 years ago

Apologies for delay and inconvenience caused Due to stock count error we have over sold the product We have issued full refund immediately

Posted 8 years ago

“Bought a iPhone 6 from them, was brilliant condition and looked new. Happy to buy a phone that is cheaper than from Apple.”

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Posted 8 years ago

“This store is brilliant ,I ordered Samsung S6 edge Plus 32gb Gold on Tuesday and received on Thursday as described fully working I will soon order a phone for my son as well hope I can get a coupon for my second order ?”

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Posted 8 years ago

“Terrible service and experience. Phone broke down within four months. Called to confirm under warranty. Advised to send phone in whilst under warranty. When followed up informed not under warranty and will not be fixed. Manager would not call me back.”

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Posted 8 years ago

“As described and fully working phone arrived in 2 days saved a fortune by buying from fonegiant.”

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Posted 8 years ago

“Love the phone I bought on fonegiant.com It's working perfect and I really pleased with service and price Keep up the good work”

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Posted 8 years ago

“I am pleased with the condition and price of my purchase.”

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Posted 8 years ago

“Indeed the best deal online Bought Iphone 6s 128gb with 1 year apple warranty at incredible price although delivery was 2 days late”

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Posted 8 years ago

“They sent me a faulty phone and when I returned it and tried to get a replacement or money back they sent me this: Our technician have examined the phone in details We have noticed the screen and Home button have been replaced and the phone have been tempered with. This void the warranty completely and we believe using PayPal claim process is unfair and not justifiable However we are willing to offer refund but we have minus the cost of the repair needed for this phone We hope to resolve this issue as soon as possible Looking for forward to hear from you - M&C Solutions (UK) LTD, Wednesday, 28 June 2017 at 15:25:57 No sense at all just a scam!”

Helpful Report

Posted 8 years ago

“It's a money scam! Don't use I ordered an iPhone it arrived with a broken middle button, I sent it back that day and asked for a replacement. Over a week later they replied via PayPal (after numerous attempts to get an informative response via email and phone), they replied "I will only refund a small refund (-£100) of the original amount, as I had replaced the middle button and screen? why would I do that?!!! Won't give me a working phone or my money!!”

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Posted 8 years ago

“I ordered a Blackberry Classic, which was described on the FoneGiant website as 'unlocked' with delivery in 1-2 days. As I needed the phone to arrive quickly, I thought this phone would be perfect. After a week, however, it hadn't arrived. I contacted FoneGiant by e-mail and was told that the phone was actually locked and they were waiting for an unlock code. It therefore took two weeks for the phone to arrive. I've asked FoneGiant to compensate me for misdescribing the item and the late arrival, but they have refused to do so, stating that 'delays can happen'. But the item was misdescribed, and I bought it under false pretences as it wasn't unlocked at the point of purchase. As a result, I would not buy from them again.”

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Posted 8 years ago

“I'm really happy with my purchase from Fonegiant. I got a Samsung Galaxy S5 Neo in excellent condition for about £20 cheaper than I could find it anywhere else. Ordered on Monday night & it was delivered to the Highlands by Thursday. Great service, recommended :-)”

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Posted 8 years ago

“Bought IPhone 6 plus from this website came the next day and as described in excellent Well worth the price and service”

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(2.34637E+13) - Posted 8 years ago

fonegiant is rated 4.2 based on 677 reviews