fonegiant Reviews

Name: fonegiant
Address: Unit 3 Willow House River Gardens Feltham, London
Rating: 4.15

4.2 Rating 677 Reviews

78 %

of reviewers recommend fonegiant

Company Reviews

Questions

Metrics

4.2

Based on 677 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0208 890 0572

Email:

info@fonegiant.com

Location:

Unit 3 Willow House River Gardens Feltham
London
TW14 0RD

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fonegiant 5 star review on 4th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The phone I purchased was classed as a Category B .It certainly should have not been classed as a B. I returned it as the ear piece was faulty and there was a cover missing on the side. Three weeks later and I am still trying to get a refund. I would advise going elsewhere. If I had bought this phone off ebay I would have been refunded by now.”

Helpful Report

Posted 8 years ago

HI Janet You have not submitted any order number ? We cannot find you on our system Please contact the support team at info@fonegiant.com with your order number or Full name and they will resolve the issue. Regards

Posted 8 years ago

“Excellent service, item as described, delivered on schedule. Will definitely use again.”

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Posted 8 years ago

“Excellent iphone as described Quick delivery will use again and recommended”

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Posted 8 years ago

“Bought a Samsung S4mini as my last one stopped working. Delivery was quick and i was initially very happy. Within a few months this phone also stopped working. I've had to buy a completely different phone as I've now had 3 Samsung 4s mini phones and all have presented with the same problem refusing to turn on.”

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(5245345636) - Posted 8 years ago

“Came quick. Phone in immaculate condition well worth the money!!! Z3 compact Only thing charger is HTC not sony”

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Posted 8 years ago

“Excellent product great service would by upgrade phone here”

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Posted 8 years ago

“Phone as described, prompt delivery fair price”

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Posted 8 years ago

“Quick delivery of the new phone I wanted at a competitive price for my wife's Birthday. No hassle.”

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Posted 8 years ago

“The quality of used phone is amazing. Really like the phone and service recieved Deserve 5 stars”

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Posted 8 years ago

“I still have not received my phone which was meant to be next day delivery if i ordered before two thirty, that was two days ago”

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Posted 8 years ago

Dear Amanda Apologies for the delay Our deliveries are not guaranteed on weekends, we are updating our product listings with new delivery update.

Posted 8 years ago

“I ordered a phone on Friday at 2 pm . Clearly says " order before 2.30pm for next day delivery" Which I did it's now Monday evening and no phone . I tryed the message system they have and it won't allow me to use my email address . Now I looked on the website and it says one to two working days for delivery. So when I ordered the phone they was lying by saying " next day delivery if ordered before 2.30 pm" then you find out its one or two working days .not surely that's false advertising on their behalf.”

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Posted 8 years ago

Dear Amanda Apologies for the delay Our deliveries are not guaranteed on weekends, we are updating our product listings with new delivery update.

Posted 8 years ago

“Wrong colour phone also no sim slot and phone is locked”

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Posted 8 years ago

“I ordered a 6 plus and realised I wanted a 6s, emailed immediately. They changed order, invoiced the difference and I got what I wanted quickly. This is the third phone I have bought from them, very pleased with all.”

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Posted 8 years ago

“Great phone in immaculate condition, as described. Quick response and delivered next day, plus a charger thrown in as well. Very pleased.”

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Posted 8 years ago

“Got what I wanted and delivered promptly”

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Posted 8 years ago

“Was sold a faulty phone, was replaced with another faulty phone, then conviently lost by courier when asked to refund, said they were only covered for £50 if lost in post, then didnt even receive that, do not touch with a barge poll”

Helpful Report

Posted 8 years ago

Dear Zoe Can You please provide your order number So I can investigate this for you Immediately as we cannot find you on our system. please send your details to Info@fonegiant.com

Posted 8 years ago

“Excellent service brilliant phone,would use these people again.”

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Posted 8 years ago

“Quick receipt of item, excellent customer service/response times & product immaculate. Thoroughly recommended.”

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Posted 8 years ago

“Bought an iPhone SE 'as new' for a great price and it is immaculate. It was delivered next day and DPD delivered on time within the allocated and communicated 60 min slot. I recommend this vendor.”

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Posted 8 years ago

“got a top deal on Iphone 6S plus sim free and free next day delivery was a great bonus Very easy to use website”

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Posted 8 years ago

fonegiant is rated 4.2 based on 677 reviews