fonegiant Reviews

Name: fonegiant
Address: Unit 3 Willow House River Gardens Feltham, London
Rating: 4.12

4.1 Rating 673 Reviews

78 %

of reviewers recommend fonegiant

Company Reviews

Questions

Metrics

4.1

Based on 673 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0208 890 0572

Email:

info@fonegiant.com

Location:

Unit 3 Willow House River Gardens Feltham
London
TW14 0RD

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fonegiant 5 star review on 11th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came quick. Phone in immaculate condition well worth the money!!! Z3 compact Only thing charger is HTC not sony”

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Posted 9 years ago

“Excellent product great service would by upgrade phone here”

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Posted 9 years ago

“Phone as described, prompt delivery fair price”

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Posted 9 years ago

“Quick delivery of the new phone I wanted at a competitive price for my wife's Birthday. No hassle.”

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Posted 9 years ago

“The quality of used phone is amazing. Really like the phone and service recieved Deserve 5 stars”

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Posted 9 years ago

“I still have not received my phone which was meant to be next day delivery if i ordered before two thirty, that was two days ago”

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Posted 9 years ago

Dear Amanda Apologies for the delay Our deliveries are not guaranteed on weekends, we are updating our product listings with new delivery update.

Posted 9 years ago

“I ordered a phone on Friday at 2 pm . Clearly says " order before 2.30pm for next day delivery" Which I did it's now Monday evening and no phone . I tryed the message system they have and it won't allow me to use my email address . Now I looked on the website and it says one to two working days for delivery. So when I ordered the phone they was lying by saying " next day delivery if ordered before 2.30 pm" then you find out its one or two working days .not surely that's false advertising on their behalf.”

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Posted 9 years ago

Dear Amanda Apologies for the delay Our deliveries are not guaranteed on weekends, we are updating our product listings with new delivery update.

Posted 9 years ago

“Wrong colour phone also no sim slot and phone is locked”

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Posted 9 years ago

“I ordered a 6 plus and realised I wanted a 6s, emailed immediately. They changed order, invoiced the difference and I got what I wanted quickly. This is the third phone I have bought from them, very pleased with all.”

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Posted 9 years ago

“Great phone in immaculate condition, as described. Quick response and delivered next day, plus a charger thrown in as well. Very pleased.”

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Posted 9 years ago

“Got what I wanted and delivered promptly”

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Posted 9 years ago

“Was sold a faulty phone, was replaced with another faulty phone, then conviently lost by courier when asked to refund, said they were only covered for £50 if lost in post, then didnt even receive that, do not touch with a barge poll”

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Posted 9 years ago

Dear Zoe Can You please provide your order number So I can investigate this for you Immediately as we cannot find you on our system. please send your details to Info@fonegiant.com

Posted 9 years ago

“Excellent service brilliant phone,would use these people again.”

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Posted 9 years ago

“Quick receipt of item, excellent customer service/response times & product immaculate. Thoroughly recommended.”

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Posted 9 years ago

“Bought an iPhone SE 'as new' for a great price and it is immaculate. It was delivered next day and DPD delivered on time within the allocated and communicated 60 min slot. I recommend this vendor.”

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Posted 9 years ago

“got a top deal on Iphone 6S plus sim free and free next day delivery was a great bonus Very easy to use website”

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Posted 9 years ago

“When i first bought my galaxy s6 from this website it arrived the very next day. Was said to be immaculate condition and I would agree that it was. However, on the same day it arrived the screen was unresponsive but I just ignored it as I thot it was a little problem. Now may months later the phone is completely unresponsive and after getting it checked out it was revealed that the phone screen was already a replecment. I guess this is what i get for buying refurbished phones to save a couple extra pounds.”

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Posted 9 years ago

“I ordered an 'immaculate' phone; it was far from immaculate - it was scratched on the back and has chips all over the front. I messaged fone giant who seemingly thought I was enquiring to buy so they responded immediately with links to their store etc. When I explained that I had already made a purchase that was not as advertised they have completely ignored me. It's been a week now with no contact. Save up the extra and buy brand new from someone reputable, I won't buy 'refurbished' ever again.”

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Posted 9 years ago

“My order was delayed which led me to doubt whether I will get it for when I needed however, item did arrive today as promised. Totally trustworthy company and competitive prices”

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Posted 9 years ago

“Bought samsung s4 mini sent abroad 2 find has no speaker fone”

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(8.97359E+11) - Posted 9 years ago

fonegiant is rated 4.1 based on 673 reviews