Footasylum Reviews

Name: Footasylum
Address: Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood, Lancashire
Rating: 1.78

1.8 Rating 410 Reviews

20 %

of reviewers recommend Footasylum

1.8

Based on 410 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Footasylum:

At Footasylum buy Designer clothes, footwear, Mens trainers, clothing, shoes & footwear from great brands: Adidas Originals, Nike, Converse, Vans, G-Star, Fred Perry, Supra, Franklin & Marshall, Ugg boots, Beck & Hersey, Criminal Damage, Voi jeans & more

Visit Website

Phone:

0844 209 0804

Location:

Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood
Lancashire
OL10 2TA

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Footasylum 1 star review on 25th November 2024

Amanda Samantha Graffham

Footasylum 1 star review on 15th November 2024

Anonymous

Anonymous // 01/01/2019

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“Wonderful catalogue good to swipe through. Shopping both online and in-store is quite easy.”

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Posted 9 years ago

“Good customer service”

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Posted 9 years ago

“I bought some safety shoes for work from here. Very fast delivery and good price for the quality. I get the cost of the footwear refunded to me by my company so I asked for a invoice to prove the purchase to my work. They were more than happy to help. My work colleague liked the footwear and asked if I could order him a pair. These alslo arrived quickly, can't fault them.”

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Posted 9 years ago

“Easy ordering process and delivery on time”

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Posted 9 years ago

“I went to your local store in swindon town center the coustomer serviece was very bad dint expect that from them”

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Posted 9 years ago

“Absolutely brilliant super quick delivery too. Love the website too ?”

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Posted 9 years ago

“Very easy to order online, and they called me to say my order had arrived in store days before expected delivery so my son was very happy his jacket arrived early :-) great purchase”

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Posted 9 years ago

“If I could have zero I would !!!! Was contious ordering the trainers as I have never even herd of the site , did any way reading good reviews spent £39.00 pounds on a pair of trainers for work !!and they never even showed up !!! Gutted really waste of money haven't been refunded as yet .. and nearly 2 weeks later still no trainers!!! Gutted !!!! And peeved of to be honest !!!! NEVER AGAIN !!!!”

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Posted 9 years ago

“Goods delivered and described and on time. Good delivery communication”

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Posted 9 years ago

“Very good choice of items. Great variety of sizes and without paying any extra for delivery, my trainers was on my feet in 2 days”

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Posted 9 years ago

“Awful. Absolute shambles of a company. I ordered next day delivery and the next day the courier "attempted" to deliver my parcel. In fact, they didn't even knock and just left a card saying they couldn't reach me. I was waiting by the door since the estimated arrival time and I've read numerous reviews about Hermes saying that this has happened before where they've "attempted" to reach the customer. I called up Footasylum to have a word about the delivery service and the woman on the phone tried to blame me, insinuating that it was my fault for not hearing the door. I was by the door all day. She wouldn't blame Hermes but instead put the blame on me. Absolutely disgusting way to treat customers. I will never use Footaslyum again and will never recommend it to anyone I know.”

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Posted 9 years ago

“Ordered trainers for my son unfortunately they were small so had to return them for a larger size”

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Posted 9 years ago

“ordered on tuesday night item arrived way faster than i expected on thursday morning , no problems”

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Posted 9 years ago

“Have made two purchases, one in store and one online. nothing but problems. Instore purchase had a faulty pair of air max and terrible customer service, second purchase on line and the delivery address followed the billing address even though i filled out a different address for delivery..... simple things causing customers big problems. i know have to wait 3-5 days to receive my money back before odering the shoes i want. Gave them a second chance but...........”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“Perfect product, speedy delivery and top notch customer service. Thank you!!”

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Posted 9 years ago

“Perfect product, speedy delivery and top notch customer service. Thank you!!”

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Posted 9 years ago

“I ordered a pair of trainers on monday for international shipment, got them friday in great condition. Not any problems at all, I don't know what all the fuss is about... I'm definitely going to order here again!”

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Posted 9 years ago

“The manager at merry hill very rude using bad language infront of my child my other half sed theres no need to talk like that when children are about he sed well fuck off out my shop if you ant happy will never use ever agen”

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Posted 9 years ago

“I ordered 2 pairs of white converse boots for my daughters. They were the cheapest price on line, I got a further 10% discount for new customer. My order was delivered for free the next day and my daughters love their new boots. Very happy customer.”

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Posted 9 years ago

Footasylum is rated 1.8 based on 410 reviews