Freddie's Flowers Reviews

Name: Freddie's Flowers
Rating: 2.80

2.8 Rating 207 Reviews

42 %

of reviewers recommend Freddie's Flowers

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2.8

Based on 207 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5

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Freddie's Flowers 2 star review on 18th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous flowers .. especially the Easter bunch .. beautiful colour roses as well as a really lovely mix of different flowers that, after a few days opened up and looked stunning”

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Posted 4 weeks ago

“I have had the most stunning bouquet of flowers from Freddies Flowers for Mothers Day. Best flowers I have ever received. Bowled over by them. Thank you”

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Posted 1 month ago

“They are so good the flowers last for such a long time And if there’s a problem the sort it out just love the flowers”

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Posted 2 months ago

“Stumbled upon FF and so pleased I did! Lovely quality flowers, arrangements not found in supermarkets and worth the cost, well done, lovely idea to brighten up a home regularly.”

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Posted 8 months ago

“ABSOLUTELY STUNNING FLOWERS, I receive every single week! I have tried numerous online flower providers, but truly these are THE BEST! Even when I have had the odd issue with flowers, due to the couriers, my issue has been dealt with swiftly and have been given refunds or money off future orders. Please see the photos I have added here: The white flowers, etc are from 2 weeks ago!And the other flowers are from a week ago. BOTH absolutely gorgeous! TOTALLY RECOMMENDED!!!”

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Posted 1 year ago

“Hi very friendly lady & man on the phone when I phoned them how to order my flowers the flowers early morning came with really nice package and vase looks amazing 🤩 😊 I will order again in the future thank you so much 😊”

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Posted 1 year ago

“I’ve been receiving flowers from Freddie’s flowers for a couple of years now. They are always beautiful unusual flowers. Customer service is always good My little treat that I will carry on with. Free chocolate eggs and tulip bulbs at Easter. Info on how to arrange, look after and history of the flowers. Just love them”

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Posted 1 year ago

“I have been having Freddie’s flower from my son Levi since before the 1st lockdown . But this time are one of my favourites, the beautiful colours look perfect in my conservatory , 😀”

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Posted 1 year ago

“This is not my first review , Freddie’s Flowers are so beautiful this week that I had to send a further review , I love my fortnightly deliveries and eagerly await there arrival ,well done Freddie's Flowers .”

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Posted 1 year ago

“I have just treated myself to Freddie’s Bumper box as a treat. My wonderful daughter was born in June and peonies are in season. When they came, there were the soft pink peonies, very personal & special to me. As a widow this treat has given me great pleasure. I feel fortunate & very content.”

Freddie's Flowers 5 star review on 22nd June 2022

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Posted 1 year ago

“Freddie’s flowers are absolutely stunning and there is excellent customer service. I’ve been using on and off since the first lockdown. Any flower they send it is always the best flower of that type that you’ve ever seen and the process of getting each individual flower out with the info and guidance provided makes you really appreciate and learn about the flowers. You can get pet- friendly deliveries without lilies too. It’s easy to skip deliveries using the website. There is a company at the moment trying to lure away Freddie’s customers so I would be dubious about many of these reviews.”

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Posted 1 year ago

“Wonderful flowers I have a delivery every two weeks and have received more than twenty boxes of flowers, every box was superb , they last for weeks . I I received a full size vase ,a cut down vase and secateurs all free . I would recommend Freddie’s Flowers to any flower lover. In my Easter box I had lovely chocolate eggs. The tulips I had in the early spring all came with bulbs attaches to be planted in the autumn. Thank you Freddie’s Flowers for wonderful service.”

Freddie's Flowers 5 star review on 23rd May 2022

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Posted 1 year ago

“Absolutely fantastic! The find of 2022 - beautiful flowers, amazing discounts when you refer friends. The video tutorials are wonderful, the gorgeous instruction leaflets that come with each bunch, the fantastic customer service… I can’t fault this lovely company. I don’t know why other reviewers are complaining about cancellation - I’ve had multiple friends get a free box and then cancel their subscription very easily with a simple email. No persuading to please subscribe, just a polite email saying “thank you!” I am a BIG Freddie’s fan!”

Freddie's Flowers 5 star review on 20th May 2022

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Posted 1 year ago

“Many thanks for my Beautiful flowers which arrived today very fresh & smelling beautiful The colours were perfect They were all packed tidy & extremely well & deliverd on time thank you again. Mrs E Tack from Thame Oxon”

Freddie's Flowers 5 star review on 13th May 2022

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Posted 1 year ago

“I got canvased when I was in London and I'm so glad I signed up. There was a problem where they had signed me up for weekly when I wanted monthly but they were so helpful and polite and sorted the problem straight away as well as not charging me. Amazing customer service. Also all 3 deliveries I have received have been BEAUTIFUL and lasted me WEEKS with extra care from me! I'm so happy with them they are so beautiful and I love that they show you how to arrange it and the vases are just a plus! Very pretty. So happy with this company.”

Freddie's Flowers 5 star review on 20th April 2022

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Posted 2 years ago

“My free order from a friends code was amazing beautiful flowers lasted weeks so I decided to buy again although ordered and confirmed for date to be delivered as yet they have not arrived and I’m still waiting have emailed FF hoping they can sort it as £ has come out of account”

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Posted 2 years ago

“A box was delivered thismorning with no name,address or who it was for. Can you please explain?”

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Posted 2 years ago

“I have been using FFs for months. In the most part I have been thrilled, I enjoy the arrangements immensely. I have had on 2 occasions flowers arrive not up to standard and my emails were sadly ignored but the website is easy to navigate, all these people moaning about deliveries sadly haven't read the way this works. My flowers on ome occasion did not arrive, however it was an error with DPD and after one phone call it was rectified. I can assure you it is quite simple, you have a day and a cut off to cancel. I have now purchased the Vases too and I adore them, some of the choices are a little repetitve such as Lilys but I myself check it out each week and If I don't like what I see I can cancel the delivery. I have used another service (Bloom and Wild) and I believe this is superior. I will continue to use them as it has given me many hours of enjoyment, the highlight of my week is arranging them. Thanks FF”

Freddie's Flowers 5 star review on 29th July 2021

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Posted 2 years ago

“Freddie's Flowers came as a glitter of joy during Covid time, and I decided to keep it for longer. Everything little detail is carefully thought through and makes me feel like someone really cares and love the flowers they send. I would rate this 5 stars not just for an online flower shop, but for all the business and service I've ever used. It's a joy to receive, to organize and to look at. Also, their vase is the best, I'm happy I didn't gave it up. Thanks Freddie's Flowers! (I'm not being payed for this review :)”

Freddie's Flowers 5 star review on 29th June 2021

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Posted 2 years ago

“I was awe struck with my beautiful flowers, sent by my daughter for Mother’s Day ..The presentation of the box before I looked inside was exciting, and the smell was like a flower shop with newly delivered flowers .. I had the Yoga moment arranging these gorgeous fresh flowers in the new vase..A true delight..and to read I am going to get a box every month for a year...I was in flower heaven ..Thank you all at Freddie’s Flowers,, and Gem too xx”

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Posted 3 years ago

Freddie's Flowers is rated 2.8 based on 207 reviews