French Market Lanterns Reviews

Name: French Market Lanterns
Address: 32411 Fm 2978, Magnolia
Rating: 4.53

4.5 Rating 338 Reviews

86 %

of reviewers recommend French Market Lanterns

4.5

Based on 338 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About French Market Lanterns:

A leading online seller of authentic handcrafted gas light lanterns. Gas, Electric and LED options available for Handing, Post and Wall Mount installations.

Visit Website

Phone:

866-393-3881

Email:

customerservice@frenchmarketlanterns.com

Location:

32411 Fm 2978
Magnolia
77354

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French Market Lanterns 5 star review on 26th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering process, quick shipment and delivery, and my items arrived in perfect condition. I’ll be ordering from this company again.”

Helpful Report

“The lanterns themselves look great. However, the three that I ordered were all slightly damaged. Bent frames, or incompletely assembled. The glass panes were not held in place by the thin sheet metal brackets at the top and bottom in all three lanterns. I needed to carefully bend the metal so as to snug up the glass. The glass was held in place during shipping with styrofoam inserts, which I believe helped to avoid damage to the glass. I needed to bend the outer shell in several places, but due to timelines of plumber scheduling and the fact that these took several weeks to deliver, I decided to keep them and look past the irregularities. They are a fantastic addition to the home, however, are overpriced excessively for the delivered product.”

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“I have not installed the lantern yet and it is pretty but was disappointed to see that this was made in China. This was not indicated anywhere on their website that I saw.”

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“Would be 5 stars if it wasn’t made in china, very disappointed in that would have paid more for American made”

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“easy to work with, knowledgeable about the products”

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“The lantern is beautiful and I received it the day after I ordered it! Could not be more pleased!”

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“Great Lanterns! Will look awesome on the new house.”

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“Time will tell, but first impressions are that the lanterns appear well constructed, were easy to install and look as beautiful as we hoped they would.”

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“Once I got through, the service was fine; however, it took me over 4 tries to get help. Called, left messages but never received a call back. I needed glass replacements and the website didn't offer parts. I tried making the glass but that failed. I made one last attempt to get through and lucked out getting ahold of someone.”

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“Great customer support, answered questions on install and sent photos to help! Plus fast shipping. Product is very high quality and a compliment getter.”

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“great service”

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“I bought a flame imitation light bulb which was either defective or not suitable. I assume it was defective. They wanted a restocking fee. I called and they said I would get an RMA to ship back but I never got one. I was going to buy some lighting but not now.”

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“the lantern is nicely built, looks great, easy to install. very satisfied, works well for our historic home.”

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“Exquisite and timeless. Amazing quality!”

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“very good!!”

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“Beautiful Product and really fast delivery!!”

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“I'm still waiting to hear about the bulbs that were broken. I need them replaced with working ones”

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“Exelent service- Exelent products”

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“Gorgeous but TINY!!! We have a farmhouse built inn1904 and the ceilings are not very high. I went w the middle height and it’s dwarfed. They’re wonderful but get the biggest you can”

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“While the lantern is nice I had an issue with the pole connection. When I asked for help I was ghosted.”

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French Market Lanterns is rated 4.5 based on 338 reviews