FromYouFlowers Reviews

Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 2.22

2.2 Rating 3,332 Reviews

27 %

of reviewers recommend FromYouFlowers

Company Reviews

Info

About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

FromYouFlowers 5 star review on 14th October 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible,I ordered from them and the flowers came dead with no water in vase. Was Packaged cheaply. Will never order from them again. Need to shut this place down permanently”

Helpful Report

Posted 2 years ago

“Don't order from them. My stuff never got delivered when it stated that it did. I called ...they said they would redeliver them..but the person was already released from the hospital. I wanted my money back and they wouldn't refund the money. They said they would have them delivered to another address. So now they are being shipped to my home and now I have to deliver them to the person at their home.. It cost me 60.00 for 5 balloons. DONT ORDER FROM HERE!”

Helpful Report

Posted 2 years ago

“Absolutely horrible experience. I ordered flowers for a birthday Sunday around 2pm to arrive Monday before noon. I paid for expedited delivery just so they would be sure to arrive before noon. It didn’t. I fist spoke with a customer support rep a little after noon. She mentioned she would refund my expedited delivery fee and that she can’t tell me when my arrangement will arrive but that she will message the delivery driver to get it to me asap. Around 3pm I reached out to chat support who transferred me to a supervisor named Kyle. Kyle kept apologizing and offering a discount whilst still had no idea where in route my arrangement was. I asked him for an ETA and he responded with “we can’t provide an exact time but our delivery for residents is between 9-6. So not only was it not delivered by noon, not there is a chance I won’t get it until 6pm. Kyle then mentioned he wanted to call me and call the floral shop at the same time to check the status of the arrangement. I responded “you haven’t called the shop yet???”. That sent me into a rage. How is my arrangement this far behind and you haven’t contacted the shop yet? Finally when our day is over around 4:30 my arrangement was delivered. Finally, relief. When we arrive home, the arrangement was not what was purchased. I received a smaller version of the arrangement and much more greenery opposed to the very prominent yellow flowers. In the picture I wanted there was 6 roses opposed to the 3 I received. All in all, I am not happy with my experience with this company and will not go with them next time.”

Helpful Report

Posted 2 years ago

“Do not order from this company! I placed an order 2 weeks before to be scheduled for my partner’s birthday and they were meant for a surprise. His birthday has passed now and still no delivery. Also, I am let down by this company sending me an email, claiming that the delivery was attempted. This is false information as the recipient knew about the delivery and has been waiting at the address all day. Therefore this is a false claim as the flowers were never attempted to be delivered. This is unacceptable and the lack of communication from this company is terrible customer service. They have issued me a refund but still ruined a surprise by their terrible service! STAY CLEAR OF THIS COMPANY!!”

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Posted 2 years ago

“Ordered flowers a week ahead of time for a 40th birthday. Waited until 7pm. Called the number listed , got sales for medic alert and dish before I hung up and got the number from google listing. In Ct the correct number is 860-388-1007. Offered me a 10% discount on my next order. I told them to keep it, I won’t be using them again. They blamed it on UPS. Promised delivery today. We’ll see . If not, and not in good shape I will be calling Discover to dispute the charges. Used them in the past and never had a problem. This is just unacceptable.”

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Posted 2 years ago

“I wish I had read these reviews I ordered 24 roses and only 12 were sent. I don't know what to say except this company is completely untrustworthy and I wish ai hadn't ever ordered from them Oh”

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Posted 2 years ago

“Paid $85 for flowers you can get from the store for $30... how do I know? Because they are identical to the ones I got her for $30 on mothersday. Also don't waste money on expedited delivery, they arrived as my wife was leaving her office and we're supposed to be delivered by 12:30. Oh they also put the wrong card and looks like a child wrote it.”

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Posted 2 years ago

“Horrible, I mean very horrible. Paid for express shipping and the flowers never came. Spent hours on the phone with customer service getting the runaround. Save yourself time and money by NOT ordering from this company.”

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Posted 2 years ago

“Spent 79 dollars to send my best friend sympathy flowers for her 1 year of her father passing as I cannot be there in person because I currently have a hurt back, then they delivered someone else's order to her and only want to refund me 14 dollars, this is the second time I used them and each time they have delivered incorrect order. I understand a substitution of flowers but when you're reading a card for sympathy and it says, " thanks for having me I can't wait to visit again " and some random person's name it kind of removed the special moment”

FromYouFlowers 1 star review on 27th June 2024

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Posted 2 years ago

“I wish that I could give this zero stars. I sent a plant to a friend and it arrived with half of the dirt missing and every leaf broken. When I reached out to the customer service, they were INCREDIBLE rude. They asked for pictures so I sent pictures. They ghosted me and ended the chat. I sent an email to the higher ups and they are giving me the run-around. I just want my money back and to be done with them I will NEVER use this company again. These people are unprofessional and rude.”

Helpful Report

Posted 2 years ago

“I ordered a long stemmed, purple, elegant, and expensive arrangement with roses, hyancinth and my friend got a low glass cube with sunflower, yellow chrysanthemums, and two white roses. No attempt to find something similar in coloring...”

FromYouFlowers 1 star review on 25th June 2024

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Posted 2 years ago

“I ordered flowers for my father’s funeral (cremation flowers the urn was supposed to be displayed with) and paid extra to have them sent before noon. They never arrived and when I called they offered 20% off with next day delivery…… umm what should I do ask the funeral to be delayed????? What company could be so irresponsible!!! I would highly recommend to use a different company.”

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Posted 2 years ago

“If I could give this place a zero star rating I would. Never order from youflowers unless you are willing to waste your time and money. I have given them many chances as they seem like a convenient option, yet twice now my flowers simply weren’t delivered! The ones that were delivered didn’t even match the description and looked like they picked some weeds from a dried out back yard. They only refund you a small percentage of your order, even when the flowers weren’t even delivered!!!! They have no proof of delivery and their customer service is absolutely atrocious.”

Helpful Report

Posted 2 years ago

“Very disappointed with the delivery service and product quality. The message card was so small that they abbreviated a 1 line message. The card was attached upside down. Delivery driver did not care to get to the door and left the flowers in the sun on the steps. Highly dissatisfied and will not order from them again. They gave 30% discount when I called to complain about the delivery and product. The flowers were half the size of what I ordered and not even the same flowers. Save your money and don't order with them.”

FromYouFlowers 1 star review on 24th June 2024

Helpful Report

Posted 2 years ago

“Flower delivery for a family funeral. What was delivered was not what was ordered per picture/description”

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Posted 2 years ago

“My wife and I are experiencing turbulent times. Today was our anniversary and I ordered flowers, paying the extra fee to have them delivered in the morning. They were not delivered in the morning or ever. This could be the last straw for my marriage, as we are already living apart. Do yourself a favor and order through a more reliable business. I am heartbroken.”

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Posted 2 years ago

“DO NOT USE THIS SERVICE! The arrangement I ordered was not even close to what was delivered. This happened before but I gave them another chance. Big mistake! Their response was to give me 30%off. Not good enough fur embarrassing me with a substandard arrangement.”

FromYouFlowers 1 star review on 22nd June 2024

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Posted 2 years ago

“Terrible flowers. Ordered a bouquet through IDme.com because they support veterans. Got the flowers wilted and sorely lacking the $75 price tag with delivery. Called customer service and they offered a replacement. Second bouquet was delivered within 20 hrs of the first bouquet. The flowers were wilted just as bad. The first bouquet was already half dead. The two bouquets together equaled a 14.99 bouquet from the local grocery store with 1/3 the value of the grocery store bouquet. Thanks for your lack luster customer service on both ends of the transaction. I got a 15 refund which covered the delivery charge. So in retrospect, I paid $60 for a 7.99 bouquet and vase. Not to mention the embarrassment and the cost of the grocery store flowers to try to save face.”

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Posted 2 years ago

“If I could give 0 stars I would. This place is terrible. I ordered $200 worth of flower arrangements for a funeral which would take place in 2 days, paid for guaranteed delivery before noon on the day of service. Never received the flowers, called at 11:40 to request ETA, they were not able to give me a time & just stated driver is in route. Needless to say, I never received the flower arrangements. Called to request a refund after the service, they only partially refunded my money. Called a week later & requested remainder amount and they gave me the run around trying to say I only canceled one order even though I ordered them both together, paid for it together & both flower arrangements have the same reference number. They tried to play word games & only wanted to offer a flower arrangement to be sent to a new address if I’d like. I specifically purchased these flowers for a funeral & they did not deliver! I would never ever in life use them again & I wouldn’t recommend anyone else to either!”

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Posted 2 years ago

“I ordered flowers and paid for a priority fee knowing that no one was going to be home in the evening. I called after the 4 hours was up and was given the refund for the priority fee and was told that the flowers would be here within an hour. It's now almost 2 hours and no one is going to be home to receive them not that I think they're actually coming anyway. But way to ruin a celebration. I do not think that I will be ordering again”

Helpful Report

Posted 2 years ago

FromYouFlowers is rated 2.2 based on 3,332 reviews