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FromYouFlowers Reviews

1.9 Rating 3,207 Reviews
20 %
of reviewers recommend FromYouFlowers
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About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

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I’m never one to send a complaint but I have come to believe that you need to know my disappointment in my recent order. On March 3, I ordered a bouquet of flowers for my daughter who just had a horrible accident. When I saw the flowers, I gasped and asked “are THESE the flowers I had ordered?!?” I was shocked to say the least regarding how unbelievably small this bouquet is! I had an option to purchase “standard, deluxe or premium”. I ordered premium because I wanted the biggest and nicest ones! I am so shocked and upset at the tiniest bouquet. A size that I’d pay $15 for at a grocery store. I didn’t mind spending $75 for a big bouquet for my daughter, but this is embarrassingly small. I don’t ever order online flowers and I had zero idea that it would be so disappointing. This is completely unacceptable.
FromYouFlowers 1 star review on 7th March 2025
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Posted 9 months ago
I am not happy with the customer service of this company. The website glitches and the order I picked didn't go through. I picked a florist picked bouquet, teddy bear and balloon. When I spoke to the customer service agent I was told that I only had a florist picked bouquet. My wife's birthday is today and I picked a same day delivery and wasn't able to pick a delivery time. The agent told me it was scheduled to be delivered by 5:00pm. My wife gets off work at 4:00pm, so I wanted to be safe and change the delivery address to my home. The agent told me that I couldn't change the address even though I only ordered it less than an hour ago, and that I couldn't cancel the order so I promised him that I would be leaving a honest truthful unsatisfied review which I'm doing now!
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Posted 9 months ago
Do not order from this company. I ordered $60 flowers for my sick sister, and the flowers were half dead. When I emailed the company and sent a picture, I was refunded $18 with the promise of new flowers to be sent. 2 weeks later and still no flowers. Beware..!! They suck!!
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Posted 9 months ago
These appear to be deals with florists that have flowers that are about to be thrown away. I have NEVER ordered from them and had the flowers last more than 2 days. Horrible business model. Very disappointed, and embarrassed. Never again.
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Posted 9 months ago
They use the same florists you or I would call but they butcher all the information they take from you. Use a different service.
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Posted 9 months ago
Incompetent customer service that refused to work with me or give me the information needed. Shop from local florists instead!
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Posted 9 months ago
What I ordered is not anything close to what was received by the recipient. Very disappointed, and their solution was to refund me 30% .. what I ordered cost way more than what was received.
FromYouFlowers 1 star review on 5th March 2025 FromYouFlowers 1 star review on 5th March 2025
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Posted 9 months ago
Order was for my best friends mother that passed on. Items were not delivered and paid for expedited delivery. Told I would get a partial refund and items would be delivered by 6p. Still not delivered!! Still waiting on my refund!!! Stealing from grieving people is inhumane! There is a special place for people who do this. This company should be shut down!!!
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Posted 9 months ago
Three times I ordered flowers, 3 times something went wrong. This time I ordered 2 days in advance. Paid extra for delivery before noon. No show. Called 3 times to find out what's going on. Can't even get ahold of the florist who is handling my order. But promising it will be there by 1:30 pm. If they say there sorry one more time, I think I'll get sick. Horrible, horrible service, management and staff. 2 thumbs down, way down.
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Posted 9 months ago
Less than one is more relevant! Do NO.t deal with this business. Nothing but a scam.
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Posted 9 months ago
A premium flower arrangement was ordered. ‘Bursting With Joy’ arrangement. The flowers that were delivered were absolutely nowhere near what the website picture indicated. I understand there might a ‘slight substitution’, as their website says, although what was delivered was not as such. It was a complete different design, flowers and vase. So far, their resolution to this issue? A $10 gift certificate to use on my next order. There will NOT be a future order.
FromYouFlowers 1 star review on 4th March 2025 FromYouFlowers 1 star review on 4th March 2025
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Posted 9 months ago
I ordered birthday flowers for my daughter. They are stationed in San Antonio so couldn’t be there. I ordered the most expensive version of the cotton candy bouquet. The flowers that came was not anything close to what I ordered. It was small and had a bunch of greenery. They didn’t even have the roses. It had a few wilted mumms and that was it. I called telling them the issue and it took them 3 days to get new flowers to her and still not the right bouquet. I won’t use them again.
FromYouFlowers 1 star review on 3rd March 2025
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Posted 9 months ago
The flowers were a day late and no attempt was made (surveillance video of front door confirmed). The flowers are not what I ordered, not even close. They are downright UGLY. So sad, I'll use another company next time.
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Posted 9 months ago
I receive wilted flowers that were extremely late. I don’t recommend this company at all. No idea who delivered them because they came from another building that they have been sitting in for three days
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Posted 9 months ago
This was the worst experience I ever had with a flower delivery. The order came 30 hours late and were put at the front door in the dark at freezing temperatures Naturally the flowers were dead. A very disappointing experience!!
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Posted 9 months ago
If I could give Zero stars I would. I was in a rush and didn't read these reviews. I paid over 100 dollars for a funeral spray for my departed brother. I also paid extra for them to be delivered by 12 noon. It is 3pm and they never followed up to say if they'd been delivered. The service is over by now. Customer service is a joke; they can barely speak English. Avoid at all costs!!!
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Posted 9 months ago
I was not made aware when placing my order that there was not a flower shop in the area to deliver to my recipient. They should be able to go by the zip code to let a customer know they can’t deliver in certain areas.
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Posted 9 months ago
Do not use this for flowers! I ordered a premium funeral spray for a family member out of state that we couldn't attend and was so embarrassed by what they sent. They didn't even go through the local florist, it was sent from the grocery store!! They did refund half the money but they can never pay back the humiliation.
FromYouFlowers 1 star review on 1st March 2025 FromYouFlowers 1 star review on 1st March 2025
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Posted 9 months ago
paid for expited and it did not happen and no one can tell me when. what a terrible experience.
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Posted 9 months ago
The order I placed arrived looking like it came from a grocery store. I was not happy at all, as it was not what I ordered. And there response was to refund me 7 dollars.!! I will not use this company again I just wanted a bouquet worthy of what I ordered sent to my sister.
FromYouFlowers 1 star review on 28th February 2025 FromYouFlowers 1 star review on 28th February 2025
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Posted 9 months ago
FromYouFlowers is rated 1.9 based on 3,207 reviews