“Ordered on 2/5, No flowers. First time in 25 years my wife has not received flowers from me. Do not order from here unless you want to screw up your Valentine’s Day.”
“The customer services is a joke and my order was delivered to someone else, the tracking never showed if it was delivered or not and when I was able to track down my order they couldn’t tell at what time happened or where my order was placed so my flowers went to whatever place,”
“Order Valentines Day Rose's and chocolates on Jan 26th with a February 14th delivery date. Never showed up and now says it'll delivery tomorrow. Tomorrow is no good we'll be gone. Smh 1 day to pick and confirm the delivery date and missed it all the way around. Probably not buy from them again.”
“The worst company ever. NEVER use it again. I ordered a bouquet for my girlfriend, yesterday to be delivered at her hotel on Valentine's Day. The day is almost over and I received a notification that they will be delivered tomorrow. She is leaving the hotel tomorrow so it's worth nothing”
“HORRIBLE! I order feb 3 for Valentine’s Day delivery feb 14. It’s 9pm and still haven’t been delivered- literally have 3 hours and Valentine’s Day is OVER 👎🏼👎🏼👎🏼👎🏼👎🏼”
“I bought an arrangement with 6 roses and lily's for my wife for valentine's day. When they arrived it had 2 roses and 2 lily's. I payed 95 dollars for this. Very disappointed. Will not be using again.”
“Worst ever shorted my today on a dozen roses and the dozen that showed up looked almost dead, not counting the extra shipping charged for Valentines Day and came to her work the afternoon before. Won't ever use them again!”
“Absolutely scammed. Ordered flowers for my wife. They were not delivered and their customer service hung up on me twice. Had to have my credit card company reverse the charges”
“Ordered a bouquet of flowers for my wife for Valentine’s Day to have them sent to her work website says that all deliveries will be completed by 6 PM. So I contact them and ask them why the delivery wasn’t completed and they told me that I had the wrong address. I asked them to read the address and it was the correct address. They tried to tell me that I put it in wrong and that it was my fault that they weren’t delivered And when I asked for a refund, they said oh no no we’ll just deliver them tomorrow to the same address that they were supposed to deliver them to today on Valentine’s Day, which defeats the purpose completely so in short, don’t use them they won’t give you a refund. They won’t deliver your flowers on time. This service is an absolute scam.”
“Ordered flowers to be delivered 2 weeks ahead of time. Flowers where not delivered on the day I chose or the day after. Customer service from what I could understand couldn't tell me if they would delivered the next day. So I waited the next day so I just canceled the order. So I will just use local florist only from now on. Thank you for the lesson.”
“Two Dozen Roses that were ordered were not quality roses. Flowers came in a box shipped via ups, not as noted per their site as being "Florist Arranged Flowers". Roses were withered, dry, petals were decayed, leaves were decayed, roses were wrapped and smushed in plastic wrap, some stems were broken. Definitely not what is shown on their website. Vase had hairline crack that leaked once water was put in. Two orders total was $176, when I requested refund, they only offered $32.”
“I have used this company for 3 yrs for Valentine’s Day! The first year I ever had an issue. I gave them the correct address. They for some reason couldn’t locate the place. I call back. They tell me they can’t refund me 100+$. But my husband won’t receive the gift for VDay. But they can deliver it Monday after. Wack AF. Will never use you all again!”
“They promised delivery and even reported the flowers delivered but they weren’t. I was forced to cancel the order or wait 5 additional days for the flowers to be delivered.”
“Just had 2 dozen roses delivered. To say that I'm dissatisfied and disappointed is an understatement! Paid 120.00 for 2 dozen roses. They are the most horrible looking roses that I've ever seen! I would have been ashamed to send theses out.”
