FromYouFlowers Reviews

Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 1.79

1.8 Rating 3,051 Reviews

18 %

of reviewers recommend FromYouFlowers

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About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

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FromYouFlowers 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“HORRIBLE. Advertised with a discount. Discount not applied. Email x3 did not resolve. First phone call did not resolve because they hung up on me. Second phone call, rude and condescending. Refusing to do a refund, trying to explain multiple times of something I already understand. Requested multiple times that the order should be cancelled immediately and refunded. Stating he had to get supervisor, then came back to explain again!? Still on hold, waiting for confirmation of cancellation and refund. This company HORRIBLE customer service AND Misleading advertisement. Will update to see if the refund is actually applied.”

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Posted 8 months ago

“Never received the flowers or the money back”

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Posted 8 months ago

“Flowers were never received even though an email after 7pm on 2/14 stated that they were delivered. I had multiple people at the office looking out for them after I worked LATE on Valentine's Day just to be there for the delivery. Going to go straight to my credit card to dispute because this company is ridiculous. Our building is LOCKED after 6pm anyway so where are the flowers??”

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Posted 8 months ago

“Flowers arrived Feb 12 4 roses and Lillie's. One rose broken no Lillie's opened today look same. Poor customer service and Quality”

FromYouFlowers 1 star review on 18th February 2025

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Posted 8 months ago

“I paid a lot of money for a bouquet for my daughter. What she received was nothing like the picture. Total ripped off”

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Posted 8 months ago

“Order wasn’t delivered to my workplace before closing as promised. My boyfriend had to pick the roses up far away by himself on Valentine’s day, and they were totally dead upon receiving. Horrible company with completely false advertising on website. He paid so much money for a lack of service and product quality. Stay away!!!”

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Posted 8 months ago

“Flowers were not delivered after being ordered two days in advance. Both chat support and email offered apologies but did not follow up after promising they would contact the florist and take steps to resolve the issue. A phone support agent offered a partial refund with guaranteed delivery two days after the missed delivery. That delivery never happened. Once back on the phone with support I was made to feel uncomfortable when I requested a refund. This will be my first and last order with fromyouflowers.com. Happy Valentine’s Day.”

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Posted 8 months ago

“From start to "finish" this was a horrible experience. They charged the wrong amount on my credit card and then refused to credit the same card, despite it being their mistake stating they needed to speak to the "card holder". Being the "card holder" I informed them of this and they still refused to refund the incorrect charge despite having literally just charged the card for the inaccurate amount! Beware of this flower service. Many red flags. This company has the poorest customer service. I could not understand the agents (yes, more than one agent both online in a "chat" and via phone) and they were rude and condescending. I will not be placing another order through this company.”

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Posted 8 months ago

“I ordered flowers for my elderly mom, as Valentines Day was coming up. (I ordered them 3 days ahead for a 2/14 delivery, not the day of.) On the night of the 13th, at about 10:30pm, I received an email that the flowers were delivered...first red flag, as it was so late. Checked with my mom first thing the next morning, no delivery. I called, spoke to someone apparently in another country, he told me he didn't know why the flowers weren't delivered but that he could set us up for a 2/15 delivery...but there would be a charge for the change in delivery date. I told him there would be no charges added, as this was your mistake, not mine. He agreed and clarified that they would send red, pink, & white flowers for 2/15. I said fine, as long as they were Valentines Day colors. He said 'I don't know about that.' (???) Of course on 2/15 there was no flower delivery. I called again, asking this time for a full refund. They quickly refunded my account and offered to send my mom a complimentary bouquet, along with an apology, and I said yes, please do. Flash forward to 2/17, 8pm, I get a message that 'There's a problem with your delivery, pls call us back.' So I call back and get a woman who could not figure out what the problem was, she kept insisting that they refunded me. I told her yes, you refunded me...but you guys called ME! I returning YOUR phone call! No clue at all. I had to hang up because I can't spend any more time on this. So all in all, my mom has no flowers, and I've wasted SO MUCH TIME talking to these idiots. I will never use From You Flowrrs again, and I'll make sure that none of my friends or family will use them either.”

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Posted 8 months ago

“The flowers didn't arrive till almost 9pm on Valentines Day even though I purchased them about 2 weeks in advance. With them being as late as they were, my wife didn't even get them until the next day as we were out for the night.”

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Posted 8 months ago

“Not only was there terrible communication with the delivery, but more importantly, the arrangement looked nothing like the picture. Completely embarrassing.”

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Posted 8 months ago

“Where to start, I had payed extra for "Before Noon" delivery on the 14th for Valentine's Day. Package finally showed up 3 days later today on the 17th. The vase that came with the flowers was broken and the strawberries had early signs of mold on them. Just support your local florist and avoid this company at all costs.”

FromYouFlowers 1 star review on 17th February 2025

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Posted 8 months ago

“Complete disaster. Delivered 4 days late then nothing like what even close to what I ordered. Will not shop there ever again.”

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Posted 8 months ago

“Really poor customer service, had to call multiple times for assistance with my order. They never followed through on returning calls or coordinating with the florist. Horrible experience.”

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Posted 8 months ago

“If i could leave a negative score , I would...do not, NOT use this company...paid for delivery date 2 weeks ahead..it arrived 2 days late...ordered a custom picture vase, and it was another couple...wrong picture...the rose petals were falling off as the roses opened up...what a disaster !...terrible service”

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Posted 8 months ago

“I ordered a plant with flowers. I paid a lot of money. Received it damaged completely. I complained, they gave me a refund. But who needs to order something and get it damaged especially if it is a gift for someone. It’s embarrassing. I do not recommend this company. I do not know from where they get their orders or who are they using for shipping but definitely not qualified for flowers or plants.”

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Posted 8 months ago

“This is the worst flower company I have ever ordered from. I received an email on February 10th saying they were shipped. I purposely chose them to come two days before V-Day so that there would not be any delay in the shipping. The order never showed on the 12th and as to date (17th) still has not arrived. The order could not be tracked and when I went to their automated system there was no record of the order. Finally I spoke to customer service who gave me no explanation as to why this order never arrived or why it was not even in their system. The fix for customer service was to give me a refund of $14 on a $90 order that still is not here! This is completely unsatisfactory and I am so frustrated that I paid anything for this horrible service. I will never recommend or use this company again. Terrible.”

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Posted 8 months ago

“Bad and complicated, nothing worked properly”

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Posted 8 months ago

“The flowers were very disappointing. Droopy, stems missing, late delivery. Contacting customer service and got little or no support. First picture is what I ordered, second is what I received .”

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Posted 8 months ago

“Ordered a purple bouquet in a purple vase and received 1/3 of the flowers in a clear basic vase. Not one purple flower. Paid over $100 for a bouquet of flowers that I could have just purchased at Publix. Wish I had read reviews before ordering.”

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Posted 8 months ago

FromYouFlowers is rated 1.8 based on 3,051 reviews