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FromYouFlowers Reviews

2.1 Rating 3,033 Reviews
25 %
of reviewers recommend FromYouFlowers
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About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

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Anonymous
Anonymous  // 01/01/2019
I ordered flowers for my sister's 50th birthday. They were never delivered..They assured me they would make it right.I wanted them to send a beautiful bouquet still because my little sister deserved to feel special. I had to tell her the mishap. I am here visiting so I know flowers never came.yes I got a refund, but what I wanted more was for them to extend good customer service by sending a beautiful bouquet a day late would have been fine. This is poor company practice. Not only do they throw in a $14.99 handling fee after you have found what you want to send.so even$39,99 flowers will cost you around$56.00. I will Never use this company again and will report to better business bureau. I am so ipset at them ruining my surprise to my little sister and refusing to come through and make it right... I have been crying all morning because I wanted to show her how much she means to me...They tainted that for me. Make it right and send her the best flowers on your companies dime and then maybe I can get over this. But my depression has hit me hard because nothing is going right including wanting to celebrate my sister...Please make this right for her!
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Posted 2 years ago
Worst experience I’ve ever had with a florist! Ordered for my mom to have them come the day after she got out of the hospital, they inform me that there is now a three day delay with no explanation - days later they push it back another day and then another day - and at the same time I’m getting generic and impersonal customer service messages and no sympathy or explanation. Flowers never came. Really terrible - stay away from this company!!
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Posted 2 years ago
Would never recommend this didnt even slightly resemble the picture also the flowers were dried when it reached us for 110 usd received 6 dried roses
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Posted 2 years ago
I got the run around about my flowers being delivered. They were never delivered for the holidays. I don’t recommend using this company since they don’t have reliable florists they work with. Horrible experience.
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Posted 2 years ago
Don’t ever ever order from this company!!!! Horrible Horrible experience! Ordered , flowers never came!! Then they had the nerve to offer me a 20% off on the return! Hell no !! I then had to argue to get a full refund!! You guys suck and now I have no flowers for Christmas!
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Posted 2 years ago
The Worst. Flowers delivered didn't even closely resemble what I ordered!!
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Posted 2 years ago
Buyer beware. Behind this fancy package is a company where the quality control seems to be nonexistent, whose vendors are suspect and when called out for an arrangement that's not what was expected, they too easily defer to a refund to quell any disappointment. I just experienced all this for the 2nd time. The first time I shrugged it off. Not this time. This time was the last.
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Posted 2 years ago
I be paid for the deluxe for a funeral with a cross in the middle. There was no cross some of the flowers were dead and it was not deluxe. I reached out to them and then to compensate me for a $100 purchase they gave $15 back are you serious? I will never use them again so disappointed
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Posted 2 years ago
I ordered a christmas centerpiece to arrive 12/20/23. On 12/22 still had not arrived. Contacted company and they apologized for the delay saying it would be delivered as soon as possible, but would not confirm it would be prior to christmas! This company should mot take orders they cannot fill and ruin peoples holidays! This is fraudulent! Do Not Order From This Company!
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Posted 2 years ago
I ordered a planted arrangement. Received a potted poinsettia, no custom florist potted arrangement. Plant wilted and not at all what I would like expect for almost $70. Could have bought a better plant from a Walmart. Very dissatisfied and will never order from again!
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Posted 2 years ago
This is my second time having flowers delivered next day and everytime it has been a bunch of bs this tike them or ups don't know where the package it then they saying it be 9 pm how can you deliver to a employee at a hospital in main office at that time first time I did not get my full refund now they saying I got to wait till 9 this is horrible service horrible tracking want NEVER PURCHASE AGAIN 1800 FLOWER HERE ON OUT THIS COMPANY GARBAGE
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Posted 2 years ago
I ordered flowers for my friend’s birthday a week ago. They were supposed to be delivered today and they didn’t. Still waiting for the flowers and the surprised is ruined. Worst customer service ever! Unfortunately I did not see all these reviews before. Hope I’ll get a refund!
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Posted 2 years ago
I have used this company for years and have always been pleased with them until the last 3 years One year my order was delivered to the wrong person and they could not track who they delivered them to Last year I paid for same day and they were delivered 2 days later This year is a joke. Thought I would give them one more try as I had a credit Paid for same day. Receiving email advising that was not done and they will deliver on Saturday. That didn’t happen Today I got an email that the florist no longer had the arrangement I wanted and asked if I wanted another one. I agreed to that and then 2 hours later they called me and said they couldn’t find a florist to deliver them today. But would deliver tomorrow. Also the credit I received from last year was not applied to my order when I asked them about that they stated the arrangement I ordered was already discounted and they could not apply another discount. Oh but they did refund back 13.00 on this order for the issues I am done and will never use this company again. This is totally unacceptable
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Posted 2 years ago
They did a good job LY.. After literally 4 attempts “live” this year, I had to give up.. Humbly, with all due respect, I could not understand one representative (HEAVY (country omitted) foreign accents, I could not understand them nor could they understand me.. (*I do well with accents, born and raised in the most diverse (ethnically, culturally) area on Earth).. How bad? Verrry slowly: “B” as in boy.. O as in orange.. N as in new” etc.. “Could you repeat the name to me?” I asked.. “Yes sir.. Baji Byna..” Her first name was/is Bonnie, her last is not Byna.. ALL reps were very polite, and they were trying very hard.. I had to politely exit, pay more at another site.. I sincerely applaud anyone who can successfully place an order by phone with this company.. I “get” labor/staffing is probably cheaper abroad, all good, but.. They’ve made a bad business decision, I’ll leave it at that.. ✌️
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Posted 2 years ago
Paid extra for the deluxe arrangement and for expedited ,same day delivery . It was delivered the next day and arrived in the late afternoon.. When the LATE arrangement arrived, it looked NOTHING. like advertised. It was small , sparse & looks rushed .. Highly disappointed after spending money …
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Posted 2 years ago
From You Flowers sent me an email the day my flowers were to be sent for an event my family was having saying they were not going to be able to send the flowers on time. As soon as I read the email I called the phone number on their site, spoke with a company representative who promised an arrangement would be sent the next day. Well, the next day they sent two emails...one saying they would not be sending flowers the date they promised they would be sent. Rhe second email said they would not be able to send what I bought!! When I called again they did verbally apologize but that's how they rectified the situation. An apology. I have no idea what that if anything will be sent. At this point I'm pretty sure that From You Flowers is a scam company and i just lost 100.00$. I'm so mad at myself for sending this nonexistent company my trust and money.
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Posted 2 years ago
Do not order from (fromyouflowers.com) I wanted to send flowers to my granddaughter in the hospital in pain to make her feel a little bit better. I paid for same day delivery, but instead got an email saying that they would not be able to deliver that day, but would deliver the next day as early as possible. They were not delivered the next day until 4:00 pm. Flowers looked nothing like what I ordered. They were very sparse and cheap looking. I paid for the upgrade. She stressed out waiting all night and most of the next day , turning a intended GOOD thing into a BAD one
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Posted 2 years ago
I ordered an arrangement yesterday to be delivered today by noon. I paid extra for this. At 1:00 p.m. today the product had still not been delivered. At 4:00 p.m. it is still not been delivered and they told me it was out for delivery. At 7:30 p.m. tonight still not delivered I called again and they told me it would be tomorrow. I told him that is unacceptable that I paid for it to be delivered today by noon and that they had told me it was out for delivery twice. I will not use this company again. If you don't mind if you're arrangement gets to the person on time or if it's days late that's fine but when you pay good money to have your delivery on a specific day by a specific time it should be done. This company does not do what they say.
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Posted 2 years ago
We wanted to send flowers to our daughter on her special 40th birthday. Unfortunately the site we normally order from couldn’t guarantee delivery on her birthday. We found From you Flowers by accident but we’re so impressed with their reviews we decided to order for the first time. I wasn’t thrilled that they charged an additional $12.99 handling fee right before I confirmed my order but since they promised next day delivery I completed the transaction. The next day I was so excited to see the email that the flowers were delivered but sadly it never came. Later that evening I received an apology email from them stating the flowers weren’t going to be delivered until the next day. We were so upset because it totally ruined our surprise and embarrassed because we had to tell our daughter she would have to wait until tomorrow for her special delivery. Unfortunately the flowers weren’t delivered the next day either and all I got was an email I could get 10% off my order or I could cancel. I canceled and I will never order from this company again. Now I’m waiting for my refund which I’m sure they will have an issue getting to me as well. So disappointed.
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Posted 2 years ago
arrangement not even close to what i ordered,promised to send reorder and that never happened!! kept saying were sorry the only thing sorry was the flower arrangment. blind person could have done better, wrong flowers and colors ,horrible
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Posted 2 years ago
FromYouFlowers is rated 2.1 based on 3,033 reviews