FromYouFlowers Reviews

Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 2.08

2.1 Rating 2,995 Reviews

25 %

of reviewers recommend FromYouFlowers

Company Reviews

Info

About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

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FromYouFlowers 5 star review on 17th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appalling and Embarrassing Experience! This has been an incredibly disappointing and embarrassing experience. I sent an elegant bouquet of orchids to my aunt, an interior designer, in sympathy for the loss of our uncle. Instead, they received a cheap, tired-looking arrangement that bore no resemblance to what I had chosen from their site. The embarrassing part was when her son sent me a photo to show the poor quality—half the flowers were missing—and mentioned how it did not represent our family at all. To make matters worse, the replacement they sent was even more unacceptable, with wilted flowers and nothing like what I had requested. This only added to the embarrassment. Instead of being able to grieve, my family had to deal with this issue, urging me not to accept such poor service. It’s awful to think that I will forever be associated with these terrible flowers at such a significant time. The company did refund my order in full and insisted on sending a 3rd arrangement. While I appreciated the refund and the suggestion to send another arrangement, I begged the supervisor I spoke with on the phone to communicate with the new florist, stressing that their arrangement needed to be truly remarkable to rectify this fiasco. Otherwise, sending another replacement that didn’t far exceed the previous poor deliveries would be pointless, and I would prefer to just accept the refund instead. However, the florist-designed arrangement did nothing to restore the situation or alleviate my embarrassment. The family sent me a picture of the bouquet, and while it was decent and an improvement, it lacked the elegance and sophistication I had originally paid for and did not reflect the price I paid.”

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Posted 1 year ago

“Never received the flowers”

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Posted 1 year ago

“First I had to pay a $15.00 delivery fee which they told me was a guarantee fee on the phone that I would be 100% happy with the order and a $3.00 fee for the weekend charge, the flowers did not have a balloon with it which I specifically asked the sales woman (it was in the picture)that did my order. And the picture does not match with what the recipient received. I will never order from them again”

Helpful Report

Posted 1 year ago

“I ordered flowers and paid for the guaranteed on time delivery. They did not show up and I was not even contacted to let me know that they had rescheduled for 2 days later. Put me in a very bad situation. Do not buy from this company!”

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Posted 1 year ago

“Great timing and fast service. I will use them again. But please find someone else to write the name in the envelope. It looks like a 3rd grader wrote on it.”

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Posted 1 year ago

“I received total different flowers, and didn't receive the teddy bear and bow that was in the picture. I was worth a try. If it was $20 cheaper it may have been worth it. Or just bring the flowers that I ordered.”

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Posted 1 year ago

“I picked a beautiful flower arrangement for my Granddaughter who was in the hospital She received an ugly arrangement I was embarrassed by this and had to apologize I sent her the picture of what she was supposed to get. The company gave my a $20 discount. I'm still out by about $50 See pictures 1st is what was recieved 2nd What I picked online”

FromYouFlowers 1 star review on 26th July 2024

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Posted 1 year ago

“Absolute trash company. This POS company called me the day before my daughter in laws funeral arrangement was to be delivered. All they they gave were excuses. I ordered on Sunday they called at noon Thursday saying the best they could do was 3 days later and tried to blame me.. Really? Buyer beware do not use the trash ass company....”

Helpful Report

Posted 1 year ago

“This has been an incredibly disappointing and embarrassing experience. I sent an elegant bouquet of orchids to my aunt, an interior designer, in sympathy for the loss of our uncle. Instead, they received a cheap, tired-looking arrangement that bore no resemblance to what I had chosen from their site. The embarrassing part was when her son sent me a photo to show the poor quality—half the flowers were missing—and mentioned how it did not represent our family at all. To make matters worse, the replacement they sent was even more unacceptable, with wilted flowers and nothing like what I had requested. This only added to the embarrassment. Instead of being able to grieve, my family had to deal with this issue, urging me not to accept such poor service. It’s awful to think that I will forever be associated with these terrible flowers at such a significant time.”

Helpful Report

Posted 1 year ago

“Paid extra to have them delivered on my sister’s birthday…. Yesterday…. Still not there yet today either. What a joke.”

Helpful Report

Posted 1 year ago

“Paid for express and same day. Waited almost all day they send email can't do express, then i wait no happy but oh well. I check status and they change my delivery date. No phone call or anything. What a waste of time but i do know who not to use for flowers. Really ruined my surprise.”

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Posted 1 year ago

“The flowers were beautiful and fresh and they arrived promptly.”

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Posted 1 year ago

“Order was delivered 3 days AFTER the original order date. I had to chase up with customer service twice before delivery was made. As my friend had not acknowledged receipt of the flowers on the requested date, I had to ask each day if she'd recvd them, this took away the whole 'surprise' of the flowers. Going forward, I will not use this company again but will order direct from a local florist.”

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Posted 1 year ago

“Great flowers and on time delivery!”

FromYouFlowers 5 star review on 24th July 2024

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Posted 1 year ago

“I wish I read these reviews before ordering. Before ordering I wanted to check with them if they will deliver to specific address. The person on the chat just sent me generic message. So I went ahead and bought the flowers, paid extra for morning delivery on Sunday. Then I get email much later to say that they can't deliver on Sunday but they will on Monday. So I emailed them back instructions just in case nobody is at home. Once again, I got email much later to say that they can't deliver as they don't have florist close to delivery address. I asked for refund. The worse part is that now we missed Birthday surprise for our family member. It was too late to try to order from someone else as her Birthday passed. If you want your flowers NOT to be delivered, this is the company to order from. You should be ashamed of yourselves.”

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Posted 1 year ago

“UP DATE. Customer service called me the guy was very nice he refunded me 30dlr and the next day they send another flowers bouquet, much closer to what I order, I'm happy with my order now, I left a bad review but I couldn't find it to up date, that's why I'm writing again. I will definitely give another try!”

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Posted 1 year ago

“The flowers did not arrive at the funeral on time and I did not receive a notification from the company.”

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Posted 1 year ago

“Ordered flowers for my mom and asked for delivery of 7/20. Got email at end of day they couldn’t make the delivery and offered to deliver on Monday..I agreed. Monday came and no delivery and again another email at the end of the day stating delivery cannot be made. Called and asked for a full refund as this is 2x they could not deliver as promised”

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Posted 1 year ago

“They did not write down correct name, or email address even though I spelled everything. Did not get order correct including the card. They called 3 times and still order was wrong. They would not transfer me to a supervisor. DO NOT ORDER FROM them”

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Posted 1 year ago

“Ordered premium and paid extra for delivery. When received the arrangement I could not even recognize it. It’s totally different and ugly. It looks like they just throw flowers in the vase and not even the flowers that I ordered. Please think twice before you order from this company.”

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Posted 1 year ago

FromYouFlowers is rated 2.1 based on 2,995 reviews