FromYouFlowers Reviews

Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 1.90

1.9 Rating 3,211 Reviews

20 %

of reviewers recommend FromYouFlowers

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About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

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FromYouFlowers 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never delivered. Fake company. Took.my money. Not a working phone number.”

Helpful Report

Posted 2 years ago

“AWFUL from the start! Not convinced this company isn't a total SCAM. I should have known when I had to call them to replace my order when the one I placed online wasn't accepted. It only got worse for there! I paid for next day expedited shipping so the flowers would arrive by 12:00. When the flowers hadn't arrived at 12:30 I called and was told that they would be there by 4:00 (the did refund 5.36 to my account for the expedited fee) WELL GUESS WHAT...at 3:45 I got an email that the flowers had been delivered. THEY HAD NOT... THE FLOWERS NEVER CAME. When I contacted them once again I got the run around and was told someone else would reach out to me in 24-48 hours to "help me". How do you plan on helping me?? The bday that that the flowers were for is OVER...you missed that! ALL I want at this point is my money back. NO FLOWERS AND OUT 80 BUCKS”

Helpful Report

Posted 2 years ago

“Guys please, I'm begging you. DO NOT BUY FROM HERE ESPECIALLY IF YOU ARE LOCATED IN NYC. These people are fraudulent. I purchased flowers on the website to send to a loved one for grievances. I ordered a deluxe flower bouquet and paid extra expedited same day shipping. At 10am this purchase was made, in seconds my money was removed off of my card. At 6pm still no updates, no flowers delivered. Nothing. I called customer service more than 3 times and each time they are passively trying to avoid giving me my 100% REFUND.They offered me a 5 dollar refund when I paid $82. They even offered to send a new bouquet for today after I did not receive the first one, and even went as far as trying to send flowers tomorrow with an apology note. I told them many times, that I would just need my refund 100% and its becoming such a hassle with no resolution up until this moment that I am writing this review nothing has changed and I am so disappointed. I do not recommend ever. Save your money & peace of mind and really avoid them. Also, I felt like I called three times and spoke to the same representative who claimed to be a different person every time I called. This is truly sad and upsetting. I wanted to get beautiful flowers to celebrate a life that was lost and it ended so badly. What a way to end an already sad day... GUYS BE AWARE AND PLEASE PLEASE PLEASE STAY AWAY, they will ruin your day, your spirit and your account.”

Helpful Report

Posted 2 years ago

“So I ordered flowers for a friends grandmother who had a death in her family. The flowers were supposed to be delivered on a certain day. The guy says he attempted when in fact, the woman was home all day also never called the number that's listed on order & I got a confirmation email that's say's delivered no flowers were delivered, I emailed them. They basically tell me that the driver says that he delivered the flowers like I was a liar then come to find out they realize that there wasn't a delivery so they attempted to send flowers five days later and wrong flowers delivered. It's not even close ‍”

FromYouFlowers 1 star review on 15th January 2023

Helpful Report

Posted 2 years ago

“Ordered yesterday to have flowers delivered this morning ! No show! Very horrible customer service. WILL NOT BE ISIJG THIS COMPANY EVER AGAIN! I advise no one else use this company either”

Helpful Report

Posted 2 years ago

“I ordered flowers (thinking it was 1800-flowers) for my son's girlfriend. I received an email regarding a problem with the order. We were traveling so I emailed back asking the issue. After no response I checked my account,it had been charged. I called the number provided and they said my order had been "randomly" selected for verification. They wanted my information over the phone, CC, billing address etc. When I asked why when I had already been charged suddenly the person on the phone spoke very horribly broken English. They kept putting me on hold and tranferring me. Scammers”

Helpful Report

Posted 2 years ago

“I placed 2 orders and paid for same day delivery. They weren't delivered and I was told I would get the same day fee returned. One of the orders was cancled because the patient left the hospital. I could not give an alternate address because I didn't have one. The other order was also cancled which I'm quite upset about. Now I'm told I have to reorder and pay a same day fee without a guarantee of delivery.”

Helpful Report

Posted 2 years ago

“Placed order to deliver on 12/21 as of 12/23 it wasn't delivered. Hard to get a live person on the phone. I kept being told they called the florist and it was being delivered. I canceled the order. Will never ordered from them again. Do not order from them.”

Helpful Report

Posted 3 years ago

“I paid extra money to have my husband's anniversary gift basket be delivered today. I wanted thos extra goft because I am a paramedic and had to work 14 hours today. I wanted my husband to have something from me delivered today since I couldnt be there with him. It never arrived. I received no email, no voice-mail, and my husband never received a phone call. The only thing customer service did is give me a credit of $3.19 with ZERO explanation of what happened. I won't be using this company again and I recommend no one else does either. I'm supposed to receive the order "first thing tommorrow". All I wanted to do was open a bottle of wine and share some candy with my husband since I am mandated to work and we couldn't go do anything special. My plans for the night are ruined, but at least I got a credit of enough money to buy a cup of coffee....”

FromYouFlowers 1 star review on 22nd December 2022

Helpful Report

Posted 3 years ago

“Ordered a beautiful floral arrangement according to the picture on From You Flowers website. It was delivered to my friend and she sent me a picture. It looked nothing like the picture on their website. I was disappointed and embarrassed. See what it should look like compared to what was delivered to her below.”

FromYouFlowers 1 star review on 21st December 2022

Helpful Report

Posted 3 years ago

“I would give no stars. They are a scam stole $70 worth of sympathy flowers. They are liars, they will say delivered and it was not. They will say we will resend and they will not. They will refuse to give you florist number. Do not use them!!!!”

Helpful Report

Posted 3 years ago

“Long story short, the poinsettia I ordered was either never delivered or delivered to the wrong address, though I got a notice that it was delivered this week. The plant was a variety my sister, a gardener, saw for the first time a few weeks before and fell in love with, so I knew it would be a great Christmas surprise to track one down and have it delivered to her. Instead, when I didn't hear from her, I had to text and ask if she'd gotten it. Not only hadn't she received it but by the time I texted her, she'd already researched the variety on her own and found one locally. The company kept saying they'd deliver another to her, but by that time the surprise was ruined and she didn't need two. I had to come up with another (not so thoughtful) gift at the last minute. I'm supposed to be issued a refund, so we'll see. I was also told there would be a free arrangement on my account but just looked and there isn't.”

Helpful Report

Posted 3 years ago

“AVOID THIS SCAM FLORIS! They don’t care‼️ I paid a lot extra to make my flowers the biggest but my friend received a small one!! I even gave them a chance to rectify it & sent over 10 emails almost everyday and no a single reply!! How is it even allowed to ignore customer? I paid almost $100 for the flowers and they’re not even medium!!!!!! THIS COMPANY IS ONLY INTERESTED WITH YOUR MONEY, once you paid you doesn’t matter anymore!! SO DISGUSTED‼️”

FromYouFlowers 1 star review on 6th November 2022

Helpful Report

Posted 3 years ago

“Ordered a Deluxe assortment, which was supposed to have a blue vase. No premium assortment- flowers wilted, and no blue vase- paid $75 for a lousy assortment in a cheap clear vase.”

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Posted 3 years ago

“Twice now I have ordered flowers only to have them not delivered when they were supposed to. Absolutly terrible.”

Helpful Report

Posted 3 years ago

“On 10/6/22 I ordered "How Sweet It Is" bouquet from fromyouflowers.com in the "Premium" size which is the largest size offered. The regular price is $59.99 plus shipping and taxes. The picture of this bouquet on the website shows 7 large roses and 17 small roses in the bouquet. The bouquet received had about 3 big roses and 3 small roses and was filled with filler leaves, Lillies and carnations. Colors, flower types, and quantity were not even the same or close. I understand substitutions are allowed but this was just unreasonably different and smaller/lower in quality. Upon seeing the flowers, I called customer service to complain and ask for a refund. They granted my request. However, they did not mention needing to return the flowers. Now the person I sent the flowers to just called me and told me the florist came to their house and took back the flowers. They did not tell me this would happen when I talked to customer service. This is the worst and most unprofessional service I have experienced. This is not a company I would trust with sending anyone you know a gift. Customer service has contacted me in response to my review asking for my order number, but I doubt there is anything they can do to right this situation.”

FromYouFlowers 1 star review on 12th October 2022

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Posted 3 years ago

“DO NOT WASTE YOUR $ OR TIME. Twice i ordered flowers for my my mom, and twice, the order was nothing like what they advertised. Second time i gave them another try, and instead of 9 Yellow roses, my mom received 3 roses! That is bull! they said they would redeliver and nothing yet. They claimed they were delivered and they were not. Tired of calling and being on hold only to be told they are investigating. Call 1800 FLOWERS! never had any problems with them.”

Helpful Report

Posted 3 years ago

“Fraudsters. Took the entire payment in advance and just keep making promises to deliver. It's more than 10 days and still not delivered. Not only this, additional amounts were being deducted from my account till I had to block access. Terrible disappointment”

Helpful Report

Posted 3 years ago

“I placed an order two weeks before i needed to have it delivered for my wife’s big 40th birthday on 22nd. On the 22nd i worked from home so i can make sure i received those flowers and give it to her that night. That afternoon nothing. i reached out to foryouflowers via online chat and they apologized saying that they can’t make it with the flowers, and they are sorry etc and will upgrade the flowers n guarantee it will get to me the next day priority delivery. I was not happy but will be busy taking my wife out to dinner etc so if it gets here the next day in the morning or early afternoon that will be fine… on the 23rd again i try to work from home just in case they try to deliver. By 1:00 pm nothing (deadline is 6:00 pm set by their company) at this point i reached out to them again online chat and again they said it will be delivered today because now it is out for delivery. ok no problem as long it gets to me early afternoon before my wife gets home than that is still fine. Now it is 5:30pm still no flowers,so i once again reached out to them via online chat and once again was told it is out for delivery. I asked them 1) i was told yesterday this will be priority delivery today why is it so late… (no answer) 2) i asked them deadline for delivery is set by your company at 6:00 pm and now it is 5:40 what guarantees do i have it will be here in the next 20 mins? at first no answer so i pushed and now the agent said I have seen delivery arrived between 7-730. (not impressed or believe them as this seems to be just another empty promises, the boy who cried wolf). I did wait till 8pm and nothing… Now it is the next day on the 24th at 10:10 am still NO FLOWERS. side note the 3rd online chat when i spoke with the agent he/she told me to call an 800# which is their automated 800# that you can’t get anyone to talk to other than bot. as i’ve already done so n entering my order number into their automatic system and only gotten a reply “can not locate your order.” I told the chat agent to call their 800# n he/she said “I am not authorized to call that number.” WHAT??? you are not authorized to call your company’s 800#??? WHAT KIND OF JOKE IS THIS!!!!!!! —————— follow up… After messaging them on their Facebook page and posting what happened on yelp (which now they must have deleted or hide my yelp post as i can not see it anymore). They told me their supervisor will call me. i told them not to call me as i do not want to talk to them. if they have anything to say they can email me as i want it in writing. the next day on the 24th i got a missed call from their 800# with no voice mail. If your supervisor really wanted to talk to me than leave a voicemail! They did issue a refund in the early afternoon on the 24th, but said will take a few days to clear. we will see if that will process or just another empty promises just Like their deliveries.”

Helpful Report

Posted 3 years ago

“BEWARE. HORRIBLE. LIARS. Guaranteed they would deliver and lied to me all day every time I contacted customer service. They kept telling me the flowers would be delivered and they never were. And after they ruined everything, they didn't even try to correct the situation or make any offer of compensation. Just despicable. I can't wait to see karma nail them.”

Helpful Report

Posted 3 years ago

FromYouFlowers is rated 1.9 based on 3,211 reviews