“Two Dozen Roses that were ordered were not quality roses. Flowers came in a box shipped via ups, not as noted per their site as being "Florist Arranged Flowers". Roses were withered, dry, petals were decayed, leaves were decayed, roses were wrapped and smushed in plastic wrap, some stems were broken. Definitely not what is shown on their website. Vase had hairline crack that leaked once water was put in. Two orders total was $176, when I requested refund, they only offered $32.”
“I have used this company for 3 yrs for Valentine’s Day! The first year I ever had an issue. I gave them the correct address. They for some reason couldn’t locate the place. I call back. They tell me they can’t refund me 100+$. But my husband won’t receive the gift for VDay. But they can deliver it Monday after. Wack AF. Will never use you all again!”
“They promised delivery and even reported the flowers delivered but they weren’t. I was forced to cancel the order or wait 5 additional days for the flowers to be delivered.”
“Just had 2 dozen roses delivered. To say that I'm dissatisfied and disappointed is an understatement! Paid 120.00 for 2 dozen roses. They are the most horrible looking roses that I've ever seen! I would have been ashamed to send theses out.”
“This is my first time ordering through you'll and I am terribly disappointed! I sent this delivery to my daughter today, not just for Valentine's Day because it meant so much more. I ordered flowers with a specific vase color shape and color that was offered and received the opposite, also the flowers were not put together full or neat at all. I paid a lot of money that was nothing like what it was supposed to be. For some reason if they felt overwhelmed I would have rather gotten a late order with what I wanted then something random...What can you do to make this right? I appreciate your help with this matter and look forward to hearing from you. 🤬😢 would not let me load pictures here....”
“This is the 2nd time something went wrong. Today was frustrating because I was trying to make a purchase & it’s telling me the item is available for today for delivery but at check out it says it’s not. So then it has a tab for you to click for all the items available and I see mines but then it says the same thing that it’s not. So I call customer service and she couldn’t even help me order something that is available, I asked how do I know what’s really available if they say they are then changes at check out, her reply was something about she can put together something but I can’t see what she’s talking about and she was so hard to understand. Two times already this site has giving me issues, so I really don’t recommend because nobody tries to really help and advertise one thing but it’s not true. Very upset today.”
“Ordered the deluxe bouquet for valentines day paid to have flowers delivered on the 14th but still showed up on the 13th. Bouquet was horrible NOTHING like what was expected. More like a 10.00 box chain store bouquet. not the 65.00 bouquet I ordered.Totally ruined the occasion apologized several times to my wife. Would not recommend this company to anyone go order eles where ie 800 flowers. Only refunded half my money.. smh”
“This Company is horrible 😪 The Flowers were not fresh for the arraignment. I received plastic Flowers that were Free at Michael's the arrangement and not the Lillie's as portrait. Horrible Never Again out of $144.00. USE ANOTHER FLORIST !!”
“I received my order from flowers 💐 and my fiance is very happy 😊 She couldn't wait until tomorrow bc she said everyday is valentine day so I'm opening this box. Lol She couldn't wait. The flowers come earlier by ups and they are in perfect shape. Thanks Flowers”
