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FromYouFlowers Reviews

2.1 Rating 2,993 Reviews
25 %
of reviewers recommend FromYouFlowers
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About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

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Anonymous
Anonymous  // 01/01/2019
I ordered a christmas arrangement for my sister that lives out of state from me on 12/18/24 for a delivery date of 12/23/24.The 23rd evening no email no updates nothing I called customer service the gentleman apologized for my inconvenience and stated they will be delivered tomorrow.So mad!! Their chat line wasnt much help either.I requested a refund and she stated a 20% refund would be given and their florist would be contacted?? Have no idea if my sister will get her arrangement
Helpful Report
Posted 1 year ago
Terrible service. Ordered flowers for my mother’s birthday. Paid a little extra to make sure they were there the next day. No biggie, my fault for waiting! I waited all day and then received an email they were delivered, but unfortunately they were not. My parents even drove around the neighborhood to see if they got the house wrong. Nothing in site. So I called this company and they apologized and said they’d resend them out and they’d be there by Sunday ( next day) perfect! Sunday came and nothing, Monday came and nothing. When I called back to see what is going on, they did not have any “reorder” going out, and said they process it now but it wouldn’t be there until after the new year. ( they were suppose to be delivered the 21st!) I said absolutely not and to refund me. They told me they could not refund me but could give me a 10 dollar ONLINE CREDIT. lol no, not accepting that after I paid over 100 dollars for flowers they weren’t delivered not once but twice. Called my bank immediately and they disputed the charges.
Helpful Report
Posted 1 year ago
I ordered a Christmas bouquet for My senior citizen schizophrenic sister, living in a nursing home type place to be delivered four days before Christmas. Since I live along ways away and she will be getting no visitors from family, I wanted her to know in the holiday season she wasn’t forgotten. I scheduled for Dec 21st, and was notified on the 21st that the bouquet wasn’t delivered but would be delivered on the 23rd. By noon on the 21st it hadn’t as yet been delivered. On a 50.00 order, which includes delivery, I was refunded 5.00. Terrible service, and the 5.00 hardlybrecompenses dor this lousy service. I will never order from them again.
Helpful Report
Posted 1 year ago
I placed an order online on 12/23/24 at 7:30am. I paid $4.99 for expedited delivery, $2.99 for same day delivery and $15.99 for delivery. My order total was $96.76. My order was supposed to be delivered on 12/23/24 by 12:pm. I received an email at 2:30pm 12/23 which stated, Unfortunately, our florists in your recipient’s area did not have the item that you requested and has contacted us to see if a substitution of a beautiful florist designed floral arrangement would be acceptable. We will need your permission before we can proceed with the substitution and sincerely apologize for any inconvenience this may have caused. Please contact us as soon as possible to advise us as to how you would like to proceed. Thank you, Customer Service From You Flowers So I called the from you flowers and was greeted by a rude customer service rep. who stated not only was the arrangement I selected not available but that anything I selected in it's place could not be delivered today! She did offer my 30% off if I agreed to delivery on 12/26/24. No other solution was offered. I cancelled my order all together and I will NEVER us this service again!
Helpful Report
Posted 1 year ago
The worst florist company ever. I have order multiple times and EVERY time there is either a change to the delivery date(which I charged extra to be delivered on a specific date) or the flower design that I picked out arrived COMPLETELY different. Horrible horrible company. All google reviews are fake the normal customer can't even put a review on there it's all bots.
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Posted 1 year ago
Very disappointed ordered premium arrangement and did not receive what I paid for.
FromYouFlowers 1 star review on 23rd December 2024 FromYouFlowers 1 star review on 23rd December 2024
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Posted 1 year ago
I paid $126 to have Christmas flowers delivered to my mom before Christmas. They contacted me via email to say they need to substitute my request which I was ok with. Then the day of delivery (today) 12-23, they contacted me again via email and said they could not deliver my order and the best they could do is 12/26. I called customer service and they explained that no local florists were available to fulfill the order. All this would have been ok if I knew this a few days ago and had time to reorder or do something else for my mom. They should have checked with the local florists when I placed my order to see if it was doable and then contacted me. They offered me a $20 refund for the troubles. I'm very frustrated.
Helpful Report
Posted 1 year ago
Very disappointing. Should not have to receive multiple emails (which I found in spam after the fact) or suspicious voicemail which I could barely understand hence also figured it was a scam, just to get flowers. They cancelled the order due to not knowing how I wanted to proceed and said I’d get full refund to my card. BUT if I don’t see it within 1-3 business days, contact credit card company. Whole experience feels very fishy. Never again.
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Posted 1 year ago
Poor service and incompetent people
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Posted 1 year ago
I’m disappointed. The first picture I’ve attached is what I ordered. The second picture is what was received. Not even close and not nearly as nice. The name they gave for the flowers is White Rose Succulent Bouquet. I don’t see a succulent anywhere. I definitely feel ripped off and it wasn’t cheap. I can’t recommend.
FromYouFlowers 2 star review on 23rd December 2024 FromYouFlowers 2 star review on 23rd December 2024
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Posted 1 year ago
Dropped a dozen roses for my mom on her car in -14 degrees. She woke up to dead frozen flowers.
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Posted 1 year ago
NEVER ON TIME AND DO NOT GIVE THE FULL AMOUNT REFUND. ALWAYS GIVING THE RUN AROUND ON DELIVERY. WORST FLOWER DELIVERY SERVICE! QUALITY OF FLOWERS ARE TERRIBLE AS WELL. THEY DIDNT EVEN LAST A WEEK
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Posted 1 year ago
They are just a beautiful as the picture
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Posted 1 year ago
Flowers delivered late. Didn’t look like what I ordered. Never will use them again! Paid for a special vase. Did not come with the vase!
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Posted 1 year ago
Yes, they were beautiful!
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Posted 1 year ago
Very poor. I should Have stuck with 1 800 flowers. This company from you flowers is a scam. They say that are out is Old Saybrook CT. The flowers were to be delivered to Cromwell CT. Not that far away. If the get Silvered at all that will be 5 days late. Will give me a 50% discount. Big Deal. Never again will I order from here. On line it says that are in Vancouver BC I cannot add a photo as my mother still has not received them. She is 92 Does Not put up a Christmas tree and this floral tree Design would have lifted her spirits For the holiday
Helpful Report
Posted 1 year ago
Another Merry Christmas from this non delivery floral company. ( not even florist company) an affiliate company that sends orders to local area florist to fill. I tried for 4 days ! For arrangement to delivered. They said there was no one in the area. Thats a lie. Day 2, and 3 they said it would be delivered by 7pm. That's was a lie. I see how these e-commerence affiliated program gives local florist bad name and take high percentage cut , and lie to consumers.
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Posted 1 year ago
I guess I was duped as well. Excuse was that delivery person didn’t know to go into nursing home so took flowers back to shop and we’re out for delivery the next day…didn’t happen.
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Posted 1 year ago
I ordered 2 Gourmet Chocolate Indulgence gift boxes for my 2 best friends for Christmas. I thought it would b a nice alternative to flowers or gift cards. Well, one friend received hers today. She thanked me for the gift and sent me a pic. There was no gift box. There were several small bags of snacks in the plain old cardboard box they were shipped in. These are Christmas gifts! They CANNOT be displayed! So Very tacky! Not an appropriate gift, especially for a major holiday. And I bought 2 of them!!! The other should b delivered tomorrow. Not looking forward to it.
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Posted 1 year ago
Got email that arrangement was delivered but after contacting my sister wasn't. After reading negative reviews I am guessing nothing is going to happen. Hopefully I can convince my card company refund the cost of purchase.
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Posted 1 year ago
FromYouFlowers is rated 2.1 based on 2,993 reviews