“First, the flowers were not delivered and when I called to complain, the lady did not believe me. She then got in touch with the intended recipient of the flowers who stated she was home all day, went through her entire ring doorbell, and asked if the delivery person took any pictures or did ring the doorbell, she stated she could not get in touch with the San Antonio, TX office to confirm that. You can take your chances and hopefully, you will have a better experience than I did. We still haven't received the sympathy flowers for a death in the family.”
“I wish I would have checked the reviews before using this company. I ordered a premium bouquet $79 and what arrived was like a $10 arrangement from a grocery store. Horrible 😞 I called and told them to redeliver the second one was only slightly better, still not the premium one which I ordered. I was expecting 9-12 roses and several lilies, it came with 3 roses and no lilies. I will never use this company again.”
“I haven't even had the delivery yet and already have a horrible experience. When I clicked purchase button they substituted my discount code and added a DIFFERENT one after I hit order? How? Why? I didn't approve that purchase, I approved the one I screen captured when getting approval for the order. I SHOWED THEM this in an email, yet they keep repeating the same lines about 'the discount code is added' and pretending that answers my question. I don't think it's even a human I'm in an email battle with. Do they think I'll just give up and be fine with them CHANGING MY ORDER AFTER I hit order? That's now how corporate approvals work so I can't get let it go. Unless you love wasting time or paying more than you hit purchase for, I'd stay far away. .. they were delivered, and I didn't get a photo, but the flowers at least did arrive.”
“Ordered a simple bouquet for a special someone that has been going through serious health issues and the order failed miserably. The bouquet of flowers ordered was not delivered. Even after paying extra and submitting the order early the day before. Their solution to deliveries being late or not delivered at all is to offer me 20% credit towards a future order. Never order from them, you'll be disappointed and have to do something even more special to make up for their incompetence. Better to go another route or use a local florist you can count on.”
“I ordered what I thought would be a very unique succulent arrangement for my niece’s birthday. It was a guaranteed delivery before noon today; it finally did arrive late in the afternoon.
It was nothing like what was advertised on their website. The total cost was $100, and it looked like something from Walmart. The individual plants are way out of proportion for the extremely disappointing container, which again, was nothing like they had shown. I contacted them immediately via email and they apologized and said that they would be issuing me a 15% discount on a future order. I wish I would have read the many many poor reviews that this company has received before I spent my money.”
“Disgusting!
Sent sympathy flowers to a friend in the State from NZ at a cost of $103 NZD.
The bunch that arrived were not as the picture had described. when they arrived my friend sent me a photo, I could have died of embarrassment, they were disgusting!
This business needs to be stopped as what I have now seen is a load of negative reviews (I wish I had seen that before I send the flowers). Don't waste your money using this site. I am so bloody angry and embarrassed”
“Paid the extra fee to have them delivered before noon. They were not delivered until later in the day. They are not the flowers ordered and half of them are brown and wilted. Zero star for this company!”
“I had to call to find out if my order had even been submitted because I never received an email. I clicked the button to have it delivered before noon and the flower never got there. I had to call to find out they will not be delivered until sometime between 12:30 and 3:30 pm! NOT WHAT I REQUESTED! If they can not deliver when you want then why do they have a button you can click to choose before noon or after noon. After telling them that nobody will be home to accept the flowers after 12:30 all they said was call us back if the flowers are ruined because they will only leave them on the front porch! SERIOUSLY!!!! After talking to a supervisor, whom I could barely understand, she advised that there is nothing they will do unless the flowers are ruined when they are received by the person getting them. Such poor customer service!”
“Scam. From you flowers has been charging and collecting monthly shipping fees for over a year. WITHOUT MY AUTHORIZATION. Never use this site. If you do check your credit card for recurring charges from FreeShiping.com and report to your credit card company immediately.”
“I sent roses to my friend. I was so embarrassed when she sent a picture of them to me. The roses were wilted, there were only a few small baby's breath included and there was so much space between each wilted stem. They died within a few days.”
“HOW ABOUT NO STARS? TO GIVE THIS COMPANY ONE STAR IS A FARCE!
THIS IS THE WORST COMPANY THAT YOU CAN EVER ORDER FLOWERS FROM FOR A SPECIAL OCCASION!
I ordered flowers for my niece's birthday to be delivered last week. I picked this company because they had an arrangement that I knew she'd love. The flowers were to be delivered on Friday. They were not delivered to her only to find out that they were "supposedly" delivered to a town far from where my niece lives. ONE LIE AFTER ANOTHER BY FROM YOU FLOWERS! They couldn't deliver another arrangement because it was Labor Day weekend. They assured me that the delivery would be there today (Tuesday). GUESS WHAT? Never showed up. They do not have a person in the USA to speak with. THIS IS A HORRIBLE COMPANY AND SHOULD NOT BE IN BUSINESS! I will be leaving this review everywhere that I can leave it and also on the BBB website to let them know about this SCAM of a company. DO NOT EVEN THINK ABOUT USING THEM! Go to a reputable florist. HORRENDOUS EXPERIENCE!”
“This is the second time that they have fail to deliver my order on time. One was for my aunt who was very sick, and this last one to my cousin, because she was retiring.
Very Very Disappointed. I order well in advance for my cousin speical day. No photos to add because my cousin has not received them.”
