“I would give a zero if I could. My husband had flowers and a bear ordered for me and sent to my place of employment. The delivery person never attempted to deliver the item to the main office of the school. (We were all still in school and we have a full time person at the entrance to let people into the building). The delivery person did not even even leave it by the front door, they left it by a light pole behind a pillar at then end of the school's property. The bear was taken the flowers knocked over and it was found, with my card, by our morning custodian who was doing his rounds.
This was meant to be a special moment for me and my health journey and was ruined by an inconsiderate, irresponsible delivery person.
When we called, they did give us a full refund but did not help the moment.”
“I made the mistake of using this company before checking the reviews. Shortly after buying flowers from them I tried to cancel, of course they wouldn’t let me. I guess I should be thankful the flowers weren’t wilted but, they were not arranged as advertised. I highly recommend you by your flowers from somewhere else.”
“Ordered flowers for my daughter’s birthday and they never came on time. I had just had surgery and wanted something nice and easy I could send to her out of town. They said they would have it to her by 5pm-they are now almost three hours late. I dont believe she will ever get them as I wasted $50. Called ups which they said they used since flowers I ordered were out of stock at local florist. I called customer service-they said there was nothing they could do. Never use this company-absolutely horrible—a scam if there ever was one.”
“HORRIBLE HORRIBLE site. The flowers look good. But once you order, they harass you with personal calls, asking for your financial details over the phone, and give you 48 hours to reply or they will cancel your order.
I said to cancel it immediately but they won't do that either! TOTAL SCAM”
“I placed an order about 5 days ago. Flowers were listed as $50 but by the time we got through delivery fees, etc. it was $80. I placed the order for a Friday but soon after was informed my wife wouldn't be working Friday so I immediately contacted customer support to get the date changed to Thursday. I was contacted by customer support and they said sorry, your order has been placed so it's too late. At the time of the response there was still 3 days until the delivery.”
“If I could give a rate of zero I would. Very unreasonably disappointing. Any other company you order from the person gets the flowers the same day or next day! Then they don’t want to refund the full amount.”
“Always ask for a picture of the flowers once they arrive! This company over promises and under delivers. They promise big designs for low cost. Unfortunately they then send the order to a florist with instructions that don't reflect the order that was placed. When the florist fulfills the order they received, and then delivers something completely different from what the customer ordered, the florist is the one that looks bad not the dodgy website 3rd party that just places orders. The phone reps are polite and helpful but that doesn't matter if you never get what you want.”
“anniversary flowers arrived late, they smelled musty and like chemicals (likely due to the lengthy cross country shipping). They only offered a 50% refund, which would make 12 dyed flowers in a vase - $50. Can't believe it was $100 for a dozen dyed flowers and they can't even provide reliable shippers. We should have be refunded the full value. Will not ever use them again.”
“I paid for expedited shipping before 12pm & after 3:30pm they still had not arrived. Very disappointed. It was for a very special occasion. Do not trust this company!!!”
“I placed the order a day before payed for a full bouquet with roses and carnations and payed for them to deliver before noon got the flowers late almost 1 pm and the bouquet looked liked the small size bouquet called customer service they only gave me back $17 I was so disappointed I tried to add the pictures of what I got and can't up load very disappointed the bouquets are not as full as the show on the pictures”
“Very disappointing flowers are not as full as the picture. Why order deluxe if flowers look like the cheaper arrangement. I'm actually embarrassed at what got delivered .. should have looked at reviews before ordering”
“I will probably not order from this site again. The did refund me but the look of the roses were awful. I sent my friend a dozen rainbows roses when she welcomed her rainbow baby. So they were meant to be symbolic. When I walked in and seen what was delivered. I immediately contacted & they corrected”
“If There was a score less than onside i would give it!!!! THIS COMPANY IS A SCAM!!!! I am notifying the FBI - way too many cases of flowers not being delivered. And they never refund because they know the credit company will refund or the or people will just loose their.”
“First, the flowers were not delivered and when I called to complain, the lady did not believe me. She then got in touch with the intended recipient of the flowers who stated she was home all day, went through her entire ring doorbell, and asked if the delivery person took any pictures or did ring the doorbell, she stated she could not get in touch with the San Antonio, TX office to confirm that. You can take your chances and hopefully, you will have a better experience than I did. We still haven't received the sympathy flowers for a death in the family.”
