“The birthday flowers were supposed to be delivered by noon and I paid extra. I never got an email confirmation so I had to take time out of my day to call them. They lied over the phone and said they would be there by 3:30 p.m. Flowers arrived at 6:30 p.m. I can't believe someone was still in the office to received them. And the balloon wasn't even full. PATHETIC! What could of been a special all day good feelings wasn't. I won't use this company again.”
“Ordered flowers for my Daughters B day and it was next day's delivery. Flowers arrived 3 days later. Very disappointed. I paid almost $80 for next-day delivery and it did not happen. I will never order from them again”
“I upgraded my order to a premium bouquet and paid $95. I was sent an arrangement that was even smaller then their standard arrangement. This is the second time this has happened (happened the previous time I ordered a bouquet from them). When I requested that they send the correct bouquet order the same exact thing happened again. Fooled once. Fooled twice. Fooled three times. No full solutions provided. I’m over From You Flowers.”
“The flowers our friend received (from our order with this company) were ugly, plain, and cheap-looking. We are embarrassed that she thinks we would send her something that looks worse than flowers sold at a gas station. The bouquets on the website are huge, colorful, lush, and gorgeous; they pulled a bait and switch on us. When our friend sent us a photo of what she received, we were shocked and I immediately emailed the company. They did not respond other than to give me a credit of $9 (on a $60+ order)!!! Totally unacceptable. I would never recommend this place and am kicking myself for not reading the reviews before giving them my business.”
“I ordered a premium bouquet for my in-laws for Christmas. It looked NOTHING like what was advertised. In the advertised picture, the premium bouquet had 7 roses just on the one side featured. It also had several ornaments through the arrangement. The order received had a total of 6 roses & ONE ornament on one side! The “tree topper” was not on top of the tree, it cascaded down the side of the BUSH. And who thinks that a fireplace looks fitting to place a tree on top of it? I was so embarrassed! I have emailed them several times & only received one response asking for the order info which I did reply with ALL info they asked. STILL no response!”
“Charged, never delivered. Contacted to check on the order, they attempted to sell/charge me for another arrangement without refund because they didn't show a confirmation.”
“I ordered flowers and the company financial department called me and asked me to call my bank and have them send them over a faxed confirmation letter. Never received cancelation payment! Total rip off”
“AWFUL company. Ordered flowers for new baby on Sunday afternoon. Paid extra for next day delivery. Flowers not delivered, no info on their site. WORST COMPANY EVER. RUN RUN RUN.”
“Ordered a premium boutique for $80, had to keep calling after it said delivered but never came to the person I sent it to, finally around 7pm, they dropped it off on the side of the porch and didn’t call. Wasn’t what I ordered at all, felt very scammed and ended up getting a refund. Will never order from this company again.”
“Absolutely frustrating and horrible experience. I ordered a Christmas arrangement for next day delivery. Paid extra for it. Was told over and over and OVER that my arrangement was out for delivery. Then someone from a call center would call and say "We apologize. We will make sure the flowers get delivered." IT NEVER HAPPENED. I don't need apology after apology. I didn't even get upset at the people over the phone. I simply stated I was frustrated and have lost trust in this company. If I hear one more time that it is out for delivery I will scream. Then I get another call saying the florist ok'd the oder. Then I get another email saying the local florist did not pick up the order. Seriously do NOT use this company. Worst experience I have ever had with a company. AND I still have been charged. There are far better TRUSTED flower companies. The sad part of this is the importance of the flowers. It has now been over a week and the meaning behind them is lost.”
“Sadly. To say first time ordering and I Purchased flowers chocolate and stuff animal, everything but the chocolates was delivered
But i was charged, disappointed because it was a birthday gift and im out of town, I trusted it would've been delivered without a problem.”
“Totally unacceptable. If the floral shop does not have the flowers to duplicate what is advertised then they should let the person who made the order aware. I am embarrassed of what was delivered. Never again.”
“I ordered flowers to be delivered on the 28th of December for 12:30 and at 1:10 I get a call from their customer service wanting to know about the funeral home when clearly it says a church with all the correct information, then she wanted to know about delivering them later to the recipient which the flowers were for the deceased memorial. After that question I was just done and replied give me my refund...I don't care what kind of discounts they give I will never do business with them again”
“Ordered Christmas arrangement in plenty of time for delivery before Christmas. Was not delivered and was told that they cold not find a florist to make the arrangement. 2 days after Christmas they said they could deliver and give me 20% off. That takes Balls to do that. No thanks and asked for refund. Still waiting over a week.”
“Kept sending me an email that I had a credit so I placed an order and was then told by a supervisor that it was for a future order! I said this is a future order you sent me three emails over the last three months telling me I had a credit. I canceled my order if that’s how they do business I don’t want to deal with it. At the end after three phone calls, they offered me 10% off. I could barely understand anybody in the customer service. I declined.”
“Let me begin with my order # 431093420 included an expedited delivery fee of $4.99
And was to be delivered by 12:30 PM on Jan 4,2025 didn’t make it.
I was at home until 4:30 PM on the delivery day and it didn’t make it.
I did not receive a message or call indicating that the delivery was delayed or in progress.
Much to my surprise when I arrived home the vase and bouquet we laying on its side on my front porch with ice forming in the vase. Now neighbors on both sides of my house were home that evening and did not indicate to me that anyone tried to contact them. The driver could have
attempted to contact me or either of my neighbors but didn’t. If I could rate this delivery with a negative amount I WOULD.
Let me begin with my order # 431093420 included an expedited delivery fee of $4.99
And was to be delivered by 12:30 PM on Jan 4,2025 didn’t make it.
I was at home until 4:30 PM on the delivery day and it didn’t make it.
I did not receive a message or call indicating that the delivery was delayed or in progress.
Much to my surprise when I arrived home the vase and bouquet we laying on its side on my front porch with ice forming in the vase. Now neighbors on both sides of my house were home that evening and did not indicate to me that anyone tried to contact them. The driver could have
attempted to contact me or either of my neighbors but didn’t. If I could rate this delivery with a negative amount I WOULD.
P.S. The picture of the arrangement didn't look anything like the delivery even with some imagination”
“Flowers were delivered on time with same day delivery HOWEVER I feel very scammed. I paid for the deluxe package in their Forever Rose arrangement and was very underwhelmed with what was given. Please see pictures”
“Ordered “ Florist designed balloon bouquet” for my daughter’s birthday.
Paid over $75.00 with tax and delivery fees. She received it & sent me pictures. It looked like 7 balloons from a Dollar Tree store! Very disappointed”
