FromYouFlowers Reviews

Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 2.13

2.1 Rating 3,121 Reviews

25 %

of reviewers recommend FromYouFlowers

Company Reviews

Info

About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

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FromYouFlowers 5 star review on 2nd July 2026

Anonymous // 01/01/2019

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“I ordered flowers first of the week for two different superheroes of the real world, Moms! Thought with me ordering first of the week it would be plenty time. Come to find out they were shipped from the east coast from their wholesale supplier through UPS. Had I known they were not local florist flowers I would have NEVER ordered. Thought well it should be ok hopefully as long as they get there. Delivery was chosen for the flex dates to ensure delivery. Friday or Saturday. Wanted them there before regardless. Well the first order was going to Arizona and shipped from CT. I was instantly worried. Long trip for flowers in a box that are supposed to be beautiful and show appreciation for how great she is as a mother. They made it to Dallas and after two days I get an update that delivery is delayed until Monday. Unacceptable. Contact customer service and basically told I’m just stuck with the outcome. I was offered a 30% refund which was only $12 from their math. I still had to pay the $15 service fee. So from a $75 or so order I was refunded 30% which was only $12. I wanted to cancel my second order for the fact that I didn’t want to have those shipped via UPS also. Come to find out, once the tracking info is generated there’s nothing they can do. Now I know most companies generate tracking pretty soon after orders are placed whether or not they have even touched the order to get it ready. So now I am having a pot with dirt and bulbs sent from NH to AL. I will be SHOCKED if it makes it on time and not damaged. I will NEVER use this company again. I went to a different company for both orders and ordered two new orders and spend an additional $250 to ensure both orders would deliver today and on time by a local florist. To deliver flowers via UPS across the country in a box and to just say too bad for delays when it comes to Mother’s Day is ridiculous. Had they been flowers “just because” it would have been different but moms don’t get enough credit and the one day a year they have should not be damaged due to awful customer service. I even told customer service I would place two new orders that would be local but they were only willing to refund $12 total out of $130. Terrible customer service and company. If I could rate 0 I would.”

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Posted 2 years ago

“Beautiful arrangement delivered on time in great shape.”

FromYouFlowers 5 star review on 10th May 2024

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Posted 2 years ago

“Very misleading, the flowers that arrived look absolutely nothing like the picture online. Very sad gift for Mother’s Day.”

FromYouFlowers 1 star review on 10th May 2024

Helpful Report

Posted 2 years ago

“I ordered a bouquet of flowers in a vase from this company for my daughter for Mother's Day. Today my daughter sent me a photo of the flowers she received and they were not like the photo of what I ordered that is on their online site. I contacted the company and they are only refunding me a small amount (not even half). This company should be put out of business. I will never buy flowers from them again. The photo of flowers in the white vase is what I thought I was paying for and the other photo is what my daughter actually received”

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Posted 2 years ago

“One is your picture, the other is what was sent. The pics are very misleading. Very exaggerated.”

FromYouFlowers 1 star review on 9th May 2024

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Posted 2 years ago

“I paid for same day delivery for a friend having surgery, it was never delivered. You then took it upon yourself to reschedule for the next day and again, they were never delivered… when I called again you tried to schedule them once again for the next day at which point there’s no use for the flowers. This was the absolute worst experience I’ve ever had with any form of service and all I heard was the words we sincerely apologize but nothing was done about it.. if I could give zero stars I would have!!”

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Posted 2 years ago

“Place a order for someday and was charged for the same delivery flower has not been delivered won't be delivered until the following day maybe”

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Posted 2 years ago

“A piece of paper set inside the vase. Was considered a custom vase? Also wilted lilies and brown spotted white roses with brown edges for a grieving family.”

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Posted 2 years ago

“I placed the order at 9:35 am for flowers for my mom. It’s 3:07 and nobody knows where the order is, the delivery time or how to find it. All I get on chat is they will email me with confirmation. $100 flowers gone missing.”

Helpful Report

Posted 2 years ago

“Not impressed with their customer service. Ordered flowers for a Mother’s Day gift, received a voicemail to call them back asap. Called back and the language barrier was a little rough, but we managed after several please repeats. Was informed that my order would not be delivered until after Mother’s Day unless I give them my credit card number again. So, after several explanations back and forth, I requested to please cancel my order. Mind you, the explanations seemed very sketchy, and they way they kept asking for my acct info made me feel very uneasy. It took several requests but they did agree to cancel my order. I googled a local florist in the town I needed them delivered and asked if they could get them delivered before Mother’s Day, she assured me it was no problem ❤️ From here on out I will only use the local florist. Hope your experience is better than mine”

Helpful Report

Posted 2 years ago

“The flowers I ordered for Mother’s Day was supposed to be the premium selection and what I got looks like it was smaller than their regular. I called their customer support and was told 1 thing but they did another. I will never buy from them again. They don’t care about the product they are sending out it seems or do they care about their customers. Sadly I am unable to upload the screenshot of what they should have looked like to what I got smh”

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Posted 2 years ago

“Quick and easy to order, arrived on time and looked beautiful. 10/10.”

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Posted 2 years ago

“Florist used a lot of greenery. Not what I expected.”

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Posted 2 years ago

“Ordered flowers for a friend sick in the hospital. Received an email that said it was delivered but they never were. No signature for the so called delivery either. Called them and attempted a redelivery and 2 days later the same story. Never were delivered and was ultimately promised a refund that never came. Be very careful, this seems to be a scam company.”

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Posted 2 years ago

“Well, I’d have to say it’s actually the family that sent me the flowers that made me happy. This was not an order I placed, but rather one I received for Mother’s Day. Considering this is my second time, that I’m aware of, that I have dealt with this company, I have honestly not been that thrilled. And of course, as I try to upload a few pictures to show this, they won’t load.”

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Posted 2 years ago

“1st order wrong colors. 2nd ordered said on the way but would be a day late. Was needed on day chosen. Ordered in enough time to do so. When I reached out to this company, they MAGICALLY CANCELED THE ORDER and it was in transit. I did get a full refund. Has not shown on my statement as of yet. Still trying to figure out how it was stopped while in transit ups. Buy local guys. Or a reputable place. My cousin had problems with youflowers as well.”

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Posted 2 years ago

“Terrible! Paid same day delivery and got an email the later that they were not able to deliver. Then asked for the address again. 4 days later, flowers are still not delivered!”

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Posted 2 years ago

“I need flowers to be delivered by noon on that day and it came after hours when my co-worker left. I am very disappoint she is only there on Wednesdays”

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Posted 2 years ago

“Placed an order two days prior to the day that i needed the flower arrangement to be sent to the funeral home. I was guaranteed a 10 am time for the day that was confirmed. nobody bothered to contact me to let me know that they could not honor this. I contacted the funeral home to confirm to be told they had not received anything for the recipient,not to mention this was after the guaranteed time of 10am. today. I contacted customer service to be told they could not honor this. I will not make any more future purchases from this compay. Very poor customer service, and if you could not do it I should have been contacted prior to the scheduled time of 10am. Yo could haved reached out to me via email, phone etc. Like Where has the customer service went with these companies ? I am completely dissatisfied and this is unexceptable.”

Helpful Report

Posted 2 years ago

“This company kept giving me the run around about my order. I originally had the flowers to be delivered to my mom’s job for an early Mother’s Day gift. She never received it so I had them try to send it to her home. To my surprise the order never came. I spoke with a customer service and they kept saying the order was delivered when it was not. Then he contradicted himself and would say just wait for a little while longer. I called back and spoke with another representative and I told him that I wanted a refund and had me on hold, then hang up. I called back again and they said it was delivered and I then asked for a refund. Waiting on my reimbursement.”

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Posted 2 years ago

FromYouFlowers is rated 2.1 based on 3,121 reviews